Bywildrose Reviews 

145
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

I found I had inadvertently ordered two identical dresses and immediately emailed the company to cancel the second order. I received a very prompt reply despite it being the evening confirming the can... Toon meer

Beoordeeld met 1 van de 5 sterren

Excellent honest company great quality product !’ Well was until I got an email from them which I’m now waiting for ac response! Basically I was offered a 50% refund if I let a positive feedback. Dres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I loved how easy the web site was to navigate, leading me to the styles and colours I was looking for. Online shopping can be a gamble but as soon as I landed in the Wild Rose site I knew I was in the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

145 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(145)

145 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Lovely items

Lovely items, ease of transaction and customer friendly.

9 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Claire, lovely items, an easy transaction and friendly service all in one review. We’d be glad to see you again whenever something catches your fancy. 🌸

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order , very clear and easy to look at products and available items. Love my new order

7 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Lisa, glad the site was clear to browse and easy to order from, and that you’re enjoying your new order. We’d be glad to see you again whenever you fancy another browse. 🌷

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

What a lovely site to visit

What a lovely site to visit, gorgeous items of clothes and shoes, need more time to browse

8 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Jane, that’s lovely to read, and do take all the time you like looking around. We hope something special turns up for you. ✨

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Lovely choices

The ordering was very easy with a lot of lovely choice. I had searched all over for a pair of blue low ankle boots and found them on this website.
I have been advised on delivery at each stage. So far excellent

8 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Pat, after searching all over, we're glad your hunt ended here, and that you felt kept informed along the way. We hope to see you again soon. 🌿

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Kept informed of the progress of my order . Looking forward to receiving and wearing the garment

7 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Jayne, keeping you in the loop along the way is something our team cares about, and we're glad it made the experience a good one. We hope to see you again soon. 🌷

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Website easy to navigate & order…

Website easy to navigate & order processed & dispatched very quickly.

7 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Vicky, good to know the site and the ordering both worked well for you. We hope to see you again soon. 🌸

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Ordering simple

Ordering simple, with an easy payment method. Waiting for delivery of my order…😁

6 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there, an easy checkout and a payment method that worked for you is just what we like to hear. We'd love to welcome you back soon. 😁

Warm regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

devastated

I’m not one for leaving reviews, especially negative as they can be severely damaging to small businesses, but buyer beware for this. It was a horrendous experience from beginning to end and I don’t understand all these amazing reviews. It was presented as a Uk company but was a ship drop from china. The material of all the clothes were made from cheap fancy dress costume material. When trying to return you have to pay to return to china plus a 15% restocking fee!! You have return using a tracked international service and it costs more than the clothes you bought. After weeks and weeks of back and forth I ended up accepting a 50% refund. I was gutted. I can send pictures of the item if anyone wants to see them.

23 juli 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there,

We appreciate you writing to us, and we understand how much a purchase matters.

Our company and warehouse details, along with our order and returns terms, are published on our website. If you'd like to send your order details to hello@bywildrose.co, a member of our team will read them and reply to you personally.

Kind regards,
The Wild Rose Team

Beoordeeld met 4 van de 5 sterren

I emailed the company about size guides…

I emailed the company about size guides and they got back to me very quickly and the clothes look beautiful cant wait to get mine!

5 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Emma, it's lovely to hear our team replied so quickly for you. We'd be glad to welcome you back whenever you're ready. 🌷

Warm regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

Scam

Just made the mistake of ordering from this company, and have now discovered that it is a scam. I am going to try to cancel my order. Would advise others to avoid this company like the plague.

Update: they won't let me cancel the order.

Beware: this company are crooks.

Further update: the company has said they will "try to cancel" my order, and if successful will refund my my money MINUS AN 8% ADMIN CHARGE. I will update this review when I receive the money.

Beware.*

Update: I have now received a refund, minus an 8% "admin" fee. Lesson learned.

3 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Mike,

Thank you for writing to us. We aim to be transparent, and our company details and order terms are available on our website. We would be glad to go through your order with you directly.

Please send us a message at hello@bywildrose.co with your order details and our team will be in touch.

Kind regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Different kind of refund system but…

Different kind of refund system but couldn't fault the speed and professionalism with which the company dealt with my issue.

3 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there, quick, professional service is what we aim for, and it's lovely to hear that came across. We hope to welcome you back before long. 🌹

Warm regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

If I could give this company 0 stars I…

If I could give this company 0 stars I would.
I ordered a dress- I then got an email asking for a review on here and in return would provide 50% back….after further conversation they admitted this could be misleading as it was store credit they would provide. When the dress arrived it was poor quality-similar to Shein but 5 times the price. I tried to arrange a return and they are now trying to charge an admin fee for the refund against my statutory rights. Whilst it’s in their t&c that legally doesn’t remove my right for a full refund within 14 days. Avoid at all costs.

3 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there,

Thank you for taking the time to share your feedback, and we understand how frustrating this has been for you.

Our order terms are available on our website, and we would welcome the chance to look into your order personally. Please write to us at hello@bywildrose.co and our team will be happy to help.

Kind regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

A very easy ordering experience.

A very easy ordering experience.

3 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Lizzie, lovely to hear it felt so easy. We'd be glad to see you again whenever you're next browsing. 🤍

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

The dresses look beautiful

The dresses look beautiful, I can’t wait to receive mine. Easy to follow and purchase but I did struggle to find the size guide but that is probably just me

2 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Lucy, glad the purchase was easy to follow. Our team is always happy to help with any questions at hello@bywildrose.co. A warm welcome awaits whenever you'd like to return. 🌷

Warm regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

Do not order from them

Do not order from them. Very slow delivery. Allow at least 4 weeks. Whilst the item is fine it does not look like the image. No lining, average quality. Paid £50 but it should be £5. Returns are challenging - at best 20% refund, or the pain of returning and paying yourself only to receive store credit.

1 oktober 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Holly,

Thank you for taking the time to write this. Our order and returns details are on our website for anyone who'd like to look back over them, and we'd really like to talk through your order with you directly.

If you drop us a line at hello@bywildrose.co, we'll take a proper look at your order.

Kind regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

Low quality product

16/10/2026 : Placed an order for a dress in the last week of September, under the reasonable impression that I was purchasing from an established UK-based company. Given the length of time it took for domestic delivery, I was astonished to discover that the item had, in fact, been dispatched directly from China.
​The product itself is a severe disappointment. I paid an exorbitant price for what can only be described as an exceptionally low-quality item. The material is vastly inferior to what was advertised, the garment arrived without tags, and it bears almost no resemblance to the images on the website.
​Having attempted to contact customer support to request return instructions and a full refund, I have received no response whatsoever. The overwhelming number of positive reviews online seems utterly disconnected from the reality of this service and product quality.

30 september 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there,

Thank you for sharing your feedback. Our order terms are available on our website, and we would be glad to look into your order personally.

Please write to us at hello@bywildrose.co with your order details and our team will do their utmost to assist.

Kind regards,
The Wild Rose Team

Beoordeeld met 1 van de 5 sterren

This website is a SCAM

This website is a SCAM - AVOID AT ALL COST! After waiting 14 days for the goods to arrive, to my disappointment they do not reflect the website. I was not expecting Shein quality dresses and the return process is ridiculous even though they claim on their very professional website that its "hassle free returns". You have to pay the customs charges - navigate the sending the very poor quality dresses back to China which also incurs a hefty cost. This website very much presents itself as a British based company when it is clearly not. I have tried to communicate my frustrations to them only to be met with discount offers of 15% etc - one suggestion from them was I take the 15% discount and either sell the dresses or donate them!!! Trading standards must be informed of this company - which is exactly what I plan to do after writing this. Steer clear buyers - it is awful and very close to being unlawful.

28 september 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Niki,

Thank you for taking the time to share your feedback, and we understand how frustrating it can feel when a purchase doesn't turn out as you had hoped.

At Wild Rose, we take pride in every order and aim to be as transparent as possible, which is why our warehouse and contact details, along with our order and returns policies, are listed on our website. We would welcome the chance to look into your order personally, so please write to us at hello@bywildrose.co and our team will do their utmost to assist.

Kind regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Quick and easy to order

Quick and easy to order

29 september 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi Janine, quick and easy is exactly how it should be. A warm welcome awaits whenever you'd like to return. ✨

Warm regards,
The Wild Rose Team

Beoordeeld met 5 van de 5 sterren

Nice visual website which is easy to…

Nice visual website which is easy to navigate.
The products are presented clearly with good descriptions.
Ordering was swift and straightforward.

28 september 2026
Review zonder uitnodiging
Logo Bywildrose

Antwoord van Bywildrose

Hi there, easy to navigate, clearly presented, and swift to order — a smooth experience from first look to checkout. We'd be delighted to see you again when the next piece finds you. 🌿

Warm regards,
The Wild Rose Team

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