Hi Mina, thank you for taking the time to share your experience and for giving our ceremonial cacao a try.
On the benefits: one week is a short window. Cacao's effects tend to build gradually with consistent daily use, so we'd gently encourage you to stay with your routine - we genuinely hope your experience deepens over the coming weeks.
On the cold packs and delivery: our cold packs are designed to protect the chocolate in transit and are most effective in the first hours after arrival, which is why we send several pickup reminders. In our experience, we don't have issues when packages are retrieved as soon as they're dropped off, but things like this could always happen. We did look into overnight shipping, but it's quite expensive, so we've found 2-day shipping to be the most affordable option for our customers. We are adding an overnight option at a $50 flat rate (at cost) it's not something that makes sense for us, but if customers like you are interested in it, we're happy to make it available. Most importantly, please know that cacao is completely fine if it softens or melts - it doesn't affect the quality or the benefits in any way.
For warmer shipments, we also offer blocks made specifically to melt in transit, so they arrive ready to use and nothing goes to waste.
We hope you enjoy the rest of your cacao, and we're confident you'll feel the difference with continued use.
Warmly,
The Cacao Adventures Team