Capital Credit Union  Reviews 

99
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I set up my first ever account a few weeks ago in Sandymount, after receiving very friendly and informative information from Mark in the branch. The purpose of my account is to make things as easy as... Toon meer

Beoordeeld met 5 van de 5 sterren

My elderly mother needed a loan over the Christmas period, and as she is hard of hearing I had to conduct the call for her. We were fortunate to get a loan officer called Mark Lawless who made the who... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a member of Capital Credit Union (formerly Dundrum Credit Union) since the early 80’s . My 3 children have been have educated, received First Holy Communion, Confirmation, Birthdays... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a member of Drimnagh credit union since I was 7. I was very reluctant to stay with them when capital took over. To say I’ve been proven wrong is an understatement. Service has been second to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gemeenschapsbank

Geschreven door het bedrijf

Welcome to Capital Credit Union, Dublin's trusted financial partner committed to serving our community with dedication and integrity. Established to provide a reliable and ethical alternative to traditional banking, Capital Credit Union has grown to become one of the leading credit unions in Ireland, proudly serving our members through branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive. Our mission is to empower our members by offering competitive financial products, including savings accounts, loans, and mortgages, tailored to meet your individual needs. We pride ourselves on our member-focused approach, ensuring that every decision we make is in the best interest of our community. At Capital Credit Union, we believe in the principles of cooperation and mutual benefit. Our members are more than just customers – they are co-owners who have a say in how we operate. This unique structure allows us to reinvest profits back into the services we offer, enhancing benefits and creating a supportive environment for all. Our team of experienced professionals is dedicated to providing personalized service, financial education, and advice to help our members achieve their financial goals. Whether you're looking to save for the future, finance a major purchase, or simply manage your day-to-day expenses more effectively, we are here to help. Visit us at any of our branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive, and experience the difference of being part of a community-focused financial institution. Together, we can build a brighter financial future.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(99)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service helpful efficient

Great customer service helpful efficient

6 augustus 2024
Review zonder uitnodiging
Logo Capital Credit Union

Antwoord van Capital Credit Union

Thank you so much, Clare, for your wonderful review! We're thrilled to hear that you found our customer service to be helpful and efficient. Providing excellent service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, don't hesitate to reach out. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Surprise call

What a lovely surprise to get phone call to say you have won something in draw , especially as it was first day my holiday .
I was absolutely delighted with the call
Thank you
Capital credit union
As always super efficient.

26 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

Thank you, Rita, and congrats again!

Beoordeeld met 5 van de 5 sterren

A very good experience with capital…

A very good experience with capital credit union.my application for loan was dealt with in super quick time and in a very courteous manner

22 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

Thank you for the review, Breda. We are glad you had a great experience with us.

Beoordeeld met 5 van de 5 sterren

Capital Credit Union make an impact in local communities

Capital Credit Union has significantly supported our community through ongoing engagement and funding initiatives. Their Community Council sponsorship has been crucial for programmes like YMCA Dublin's PlusOne Youth Mentoring service. This support helps provide essential guidance and mentorship to at-risk young people in underserved communities. Capital Credit Union's commitment to community-focused efforts is highly appreciated. Thank you for making a positive impact! - YMCA Dublin

17 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

Many Thanks, Ashling, for your kind words. We are thrilled that our support has played a significant role in helping the YMCA deliver its services.

Beoordeeld met 5 van de 5 sterren

Very efficient process

Very efficient process, quick to make a decision once all details are shared. Overall, lovely quick experience and big thanks to the Leopardstown Branch.

10 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

We very much appreciate your kind words Evelyn and we will pass on these on to the staff in Leopardstown.

Beoordeeld met 5 van de 5 sterren

No hassel at all geting on top up on my…

No hassel at all geting on top up on my loan the sundrive branch are great all friendly staff never had any issue a+++ service

5 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

We are delighted to have provided an excellent level of service to you Graham. Thank you for the kind words in your review.

Beoordeeld met 1 van de 5 sterren

Cancelling my account first chance I get!

If it was possible to give a lower rating I would.

Credit unions shouldn’t be allowed to post the misleading information on their advertising!

“Making finance easier”
“Putting people first” this is definitely a lie!!!
Etc.

They make you jump through hoops to apply for a loan, surprised you don’t have to give a DNA sample to prove your ancestry!

Then reject your loan while still awaiting documentation.

1 juli 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

We are sorry to hear about our issue Jason. If you wish to discuss this matter further , please contact info@capitalcu.ie.

Beoordeeld met 5 van de 5 sterren

Very pleasant and accommodating staff.

Very pleasant and accommodating staff.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Capital Credit Union

Thank you Colm for your kind words and for taking the time to leave such a positive review. We're thrilled to hear that you found our staff pleasant and accommodating. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you ever need any further assistance, have questions, or simply want to share more feedback, please don't hesitate to reach out. We're always here to help!

Beoordeeld met 5 van de 5 sterren

Capital Credit Union

Capital Credit Union, and Sundrive Credit Union prior to Sundrive joining the Capital CU have for 25 + years have been strident supporters of Old County Pitch and Putt Club and now with Capital the support has continued and our club is both grateful and proud for the support of CCU and having them as our title sponsor of our Open week

5 juni 2024
Review zonder uitnodiging
Logo Capital Credit Union

Antwoord van Capital Credit Union

Thank you so much for your kind words and for recognizing our longstanding support of Old County Pitch and Putt Club. It has been a pleasure to partner with such a wonderful local organisation over the years. We are truly grateful for your continued trust and support. It’s an honor to be the title sponsor of your Open Week, and we look forward to many more years of collaboration and shared success. Best wishes to everyone at the club!

Warm regards,

Capital Credit Union Staff

Beoordeeld met 5 van de 5 sterren

SUNDRIVE OFFICE …

I like the Sundrive office as there is some of the old Sundrive Credit Union staff still.there . Familiar faces is what I like . I couldn't get what I needed online it wouldn't work I went into Margaret and got my loan sorted in a few minutes. Great service

24 juni 2024
Review zonder uitnodiging
Logo Capital Credit Union

Antwoord van Capital Credit Union

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience at our Sundrive office and that our team, including Margaret and familiar faces from the old Sundrive Credit Union, provided you with excellent service. At Capital Credit Union, we strive to make banking convenient and personal, and we're thrilled we could assist you efficiently. Please don't hesitate to reach out if you need anything else in the future.

Warm regards,

Capital Credit Union Staff

Beoordeeld met 5 van de 5 sterren

Borrowing made easy

Capital credit union make borrowing so hassle free. Staff so professional friendly
And efficient
I really always feel they genuinely have my back
Thank you sundrive road

21 juni 2024
Review zonder uitnodiging
Logo Capital Credit Union

Antwoord van Capital Credit Union

Thank you very much for your feedback! We're really glad to hear that you found borrowing with Capital Credit Union hassle-free. Our team at Sundrive Road works hard to provide professional, friendly, and efficient service, and it means a lot to us that you feel we genuinely have your back. If there's ever anything else you need assistance with, please feel free to reach out.

Warm regards,

Capital Credit Union Staff

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