Capital Credit Union  Reviews 99

I set up my first ever account a few weeks ago in Sandymount, after receiving very friendly and informative information from Mark in the branch. The purpose of my account is to make things as easy as possible for my son, who has been nominated as my beneficiary. The Capital CU app is modern and easy to use, the in-person service I received was helpful and seamless. Looking forward to many years as a customer!

A big thank you to the staff at sundrive credit union. More than helpful.
I would highly recommend sundrive credit union to anyone looking to join

My elderly mother needed a loan over the Christmas period, and as she is hard of hearing I had to conduct the call for her. We were fortunate to get a loan officer called Mark Lawless who made the whole procedure extremely easy and pleasant. I have had dealings with many financial institutions but this was hands down the best customer service I have ever received. The application process was made so easy and quick and she received her approval the same day. I cannot recommend highly enough.

Thanks to the loans team and Louise for all their help!

I’ve been a member of this credit union for over 30 years, and I can honestly say they are by far the best financial institution I’ve ever dealt with. They are consistently helpful, friendly, and truly community-based.

I recently applied for a loan over the phone and the person I dealt with, Áine, was excellent. She went through everything clearly, explained the full process, and even called me back just over an hour later to confirm the loan had been approved. I was able to draw down the loan the very next day after signing in my local office, where once again the staff member was great to deal with.

The improvements to the loan application process, particularly the direct access to bank accounts, have really streamlined everything and made it incredibly efficient. Overall, it was a great experience and further reinforces why I’ve stayed with this credit union for so many years.

My recent loan experience was outstanding. The application process was easy, communication was clear, and everything was handled efficiently from start to finish. The team especially the officer was knowledgeable and very understanding, making the experience simple and reassuring. I highly recommend.

Very helpful gentleman called Mark dealt very efficiently and quickly with my loan application

Very friendly helpful staff making the whole experience an absolute pleasure. Thank you so much!!

Applied for and completed loan drawdown without delay. Mark was very good to deal with and he kept me fully informed of progress during the process.

Great help will def. Recommend.

I have been a member of Capital Credit Union (formerly Dundrum Credit Union) since the early 80’s .
My 3 children have been have educated, received First Holy Communion, Confirmation, Birthdays all financed through Credit Union!!
We have bought cars, had various home improvements done, borrowed for holidays & even weddings!!
All of which would not have been possible without Credit Union support.
I am still a member & will be til my dying day!
My most recent loan was for my dear husband’s headstone ( he passed away in march 2025)RIP
My sincere thanks to Capital Credit Union for their service support & kindness to me over all the years.

Prompt response
Proficient staffs
Very reliable
Very greatful 🙏

Jackie was such a great help and a pleasure to deal with

Very easy to deal with. Had my loan within a couple of days.

It’s just so lovely to talk to humans when you need a service. Thank you.

My loan advisor was so understanding and explained all the possible payment options etc and made all the paperwork easy to understand. I was very nervous but she made it a very positive experience. All the staff in Capital Credit Union are very warm and friendly.

The online application was very straight forward and the call I received to finalise the details after the application was very friendly, helpful and professional. A pleasure to deal with.

Totally professional from start to finish.

The staff were so helpful .I could not have asked for better service

The process was fast and staff were very helpful in getting the loan approved and finalised.