Capital on Tap USA Reviews 168

Nick was very helpful and patient with me as I tried to resolve a fraudulent charge on my account.

What a great experience! They were quick throughout the entire process, from application to approval! they even called when they realized that I had not gotten an email, I don't remember the guys name that I dealt with but he was super patient and walked me through a few steps all while we kept getting interupted by my inbound calls.

Excellent customer service!!!! Amazing!!!

Great card and great service!! Easy to work with and understand what its like to be a business owner! Thanks for all your help throughout

CaponTap... TY for the few years I did use your card. I didn't use it much due to the 10% of the balance is due monthly. We had 2 business that used your cards. On the same day both cards were flagged and was not able to be used due to no funding. 35K between both and I used maybe 3k of the total credit. I called about my business and was told my account was under review and no one knows the reason. I have to wait until the team is done... 1 week later email- We are closing your account. Unable to verify your business but never called to verify anything with me or let me know what they needed. Sooo had my fiancée call about her business also which I recommended her to COT.. LOL well guess what her account is on hold no funds available same reason no one knows.... Then she gets an email guess what it said.. unable to verify business... FUNNY!!!... We both have legit business legit enough to where COT gave us a card. But lets not lie.. We all know its a financial over view and they hoping to give that money to someone else that would use it more then me.... Account Review!!!! I have AMEX business Gold- CHASE INK business card- Although I used the COT when I was establishing business credit what a bunch of BS to tell me and her. - You cannot verify either business two separate entities HMMMM!!! paying off my balance and moving on... Just warning others.. this could be hectic for a business that might truly need to have this card in their back pocket for help... Get a real grip on business relationship.... 0 stars if I could... just because no respectful company should perform business that way... I will never send anyone to you guys..

The customer service is excellent and wiling to provide all relevant information to help you in this best way they can. It takes a lot to be in the field of customer service and sometimes the small things can brighten your clients day. Take care all and grab a hold of the opportunities that CapitalOnTap offers! 2% back on anything and easy expense management are just some.

I made a mistake purchase that I immediately cancelled (with my account) and Capital on Tap has been very helpful in getting the refund. The representative Arran has been phenomenal!

Made payment by check and they lock account and doing verification 2 weeks already but was told it will only take 5 business days.I sent all requested documents.

Great card. I would recommend.

Great customer service, great product.

Although this company is easy to apply for your business credit, it SUCKS when it comes to helping their customers who an issue arises with a dispute. I made a purchase with a company using my credit card, the item was broken when it arrived at my business. The company I purchased from would not take their item back and refund me. So I asked Capital On Tap to help me out. I have been waiting with no assistance from COT. They will send a reply email stating that someone will reply within 5 days or sooner, (that's a lie) they don't. And then I call and they are always so apologetic. This has been going on for 60+ days now. I'm still paying my account for a piece of machinery that I can't use and losing money everyday. If I would have known COT didn't have their customers best interest at hand I NEVER would have applied with them and now sadden that I referred them to several other business owners. The easy application and approval (you don't have to be a personal guarantor)should have been a red flag as to what to expect from them. I'm so disappointed and dissatisfied with Capitol On Tap.

I love this card. Anytime I call customer service is great

I am Happy and Thrilled to have Capital On Tap as a Partner helping me get my business On Track. Because of them I have been able to keep bills paid for the last 3 months . It is looking like I am about to cross the red line and get in the black by January and I look forward to paying back the balance on this card by then. Maybe we can go for an increase after that. Thanks To Capital On Tap. My Favorite Creditor.

Even though I've been late twice with payments capital on tap has been more than understanding patient and helpful in aiding me to make them. Their representatives are compassionate and friendly. Thanks capitalontap for your service

I LOVE CAPITAL ON TAP ITS VERY EASY TO USE THERE CARD AND THE REWARD POINTS I EARN ARE AMAZING AND WHEN IT COMES TIME TO PAY MY BILL I LOVE HOW MY BALANCE GOES FROM 7K TO 0 WITH IN MINS WHEN I SUBMIT PAYMENT. GIVE ME THE SECURITY THAT MY BILL HAS BEEN PAID.

Amazing customer service patient with my business and also been a driving force in extending credit to my business so that I can meet the rigors of my daily demands of operations capital on tap is the front runner in business support

Small startup but worth it.

Very easy to work with and had all questions answered professionally!

This company is horrible. They charged me $95 interest because thier system doesnt allow payments as they are "upgrading it." So Im stuck paying interest and cant pay off the balance. Really? Any credit card company that takes my money because thier system sucks, and won't even refund the interest is just another greedy credit card company. I wont ever do business with them again.

Had to update! Ive been trying to do a balance transfer for 6 weeks. After getting bad advice from them for 6 weeks (and paying more interest) I was told today, "sorry, we dont do balance transfers. We only do wires." So where did my balance trasnfer money go since I sent it to your company per your customer service people?