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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Would give no stars if I could. Chasing an Ovo debt that doesn't exist everything they do is automated - emails, phone calls, letters. It is impossible to speak to them. Even when you email the con... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Fake scammers sending g email with no info other than a name, as I have no car other than my company car these guys should be ignored. PRIVATE & CONFIDENTIAL EMAIL FOR William Goldie D... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Despicable false debt chasers and harassers for the failed SSE business now poorly run by OVO and Stephen Fitzpatrick. They owe me 5 months illegally withheld government energy credit. They have faile... Toon meer

Beoordeeld met 1 van de 5 sterren

Paid everything up to date to BG before transferring to a new supplier 3 years ago! 3 years later get bombarded with letters emails and texts from Capital Resolve, spoke to the most unprofessional mis... Toon meer

Bedrijfsgegevens

  1. Incassobureau

Geschreven door het bedrijf

At Capital Resolve, we specialise in providing professional and ethical debt resolution services and our valued clients that include many of the UK’s leading Energy, Telecoms and Financial Services providers as well as those in the Retail and Public sectors. With over 30 years of experience in the industry, we understand the importance of maintaining positive relationships between creditors and debtors, and we work diligently to resolve outstanding accounts with fairness, respect, and integrity. Over the past 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. We are also members of the Credit Services Association (CSA) and adhere to their strict Code of Practice. Please visit www.cr-portal.com/contact-details for our contact details.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

170 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Chasing me for payment

Chasing me for payment, which was already paid in full four weeks ago. They don't answer phone and don't respond to my emails. How on earth I suppose to get any explanation about this?

4 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misinformation

Misinformation - chasing hugely inflated payment for SSE when SSE have already confirmed - in writing - the amount owing is less than 20% of what Capital Resolve allege what is due. I am being harassed with texts and emails

7 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

its a scam FRAUDULENT COMPANY

its a scam. kept getting letters saying my rental home has outstanding gas bill,, there on pre payment meters,,, i rang SSE and no outstanding balance and its impossible as there pre payment meters!.
SSE said they are fraudulent report them.. BEWARE

22 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not trust them

They are calling me about an outstanding debt that I owe SSE, I have been paying it monthly without defaulting. They have been calling me over and over, when I spoke with cap resolve they told me SSE had passed over an outstanding debt which was a lie. SSE HAD NOT CONTACTED THEM

4 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

this is scamming people i have a …

this is scamming people i have a buiness thay say one i owe sse 585 pound but not in my name not at this address but you phone ask for copy of bill cut of ask you to log in make account there a scum ,,refuse that you dont have a contract with them go away

3 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete Scam

Rang my work number claiming I owed money to SSE. I have never used SSE nor do I have an account with them. When I rang through to see what they were contacting me for they said the client (SSE) supplied them with the information which is impossible as I had previously rang SSE and they confirmed there was no account with my details on it. Complete scam company, stay away.

2 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SScammers; I do not have any debt with British Gas.

I keep getting emails and texts from CapResolve stating that I have a debt with British Gas which they are taking action to collect. I am not nor ever have been a customer of British Gas. Complete Scammers.
I cannot understand, looking at all this negative Feedback that this company is allowed to continue.

20 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraudulently trying to extort money for…

Fraudulently trying to extort money for a sse “debt” that was paid off to a different, equally incompetent company many years ago.
They’re also happy to break Gdpr regulations as the letter was addressed to my partner, but they were more than happy to speak to me using his details and didn’t question the apparent Mr with a female voice.
How thick are they!!
At least you know the dumbest of society can get some sort of job 🤣🤣🤣🤣🤣

19 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad Scam

Have just received a text from CapResolve requesting I contact them regarding a Vodafone account.
A) I'm not with Vodafone
B) Addressed to the wrong person
Have reported as spam / scam and blocked number. Suggest you do the same.

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lost my payment

Lost my payment , and couldn’t be bothered chasing up where it went , so I had to pay the client myself , awful service from start to finish

2 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Zero ⭐️

Zero ⭐️

Please don’t use this company . They are not straight forward. Very lazy in investing the case.
Close the case to their favours.

If I have ample of time I might have taken them to court but as I don’t have time I left it. But I’ll not leave this as I have 6 months of time

Someone should teach them a lesson .

Friends let’s all unite and ban this company . 95% negative reviews , why on the planet this company is still there

26 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incompetent, ignorant, bullies.

Dreadful company with no professionalism.

They sent a threatening letter toa vulnerable adult saying that a sum of over £100 was owed. When i pointed out this was incorrect - as they had a prepayment meter and, therefore, couldn't have accrued such a debt, they slammed the phone on me.

They are typical bailiffs, just a bunch of incompetent, ignorant, bullies.

22 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shame you cannot give 0 stars

Shame you cannot give 0 stars. Constantly harassed by this company saying I owe the DVLA. Phoned DVLA who advised that I did not owe them any money. Phoned Capial and advised them of the same. They said that they were acting for DVLA. I advised that they were fraudulently trying to obtain money. She said she would put the amount on hold and get in touch with DVLA. Total scammers. Needless to say I will not be paying them

18 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

capital resolve falsly claimed that I…

capital resolve falsly claimed that I owed payment to sky tv, I sent evidence by email for them to check Royal Mail tracking of 3 letters I sent to sky tv, legally cancelling by account with sky, just like sky they never bothered to check to see if I was telling the truth, but they never sent any letters to the address I was supposed to be at, just phone calls wanting to know an address, and wanting payment for a false bill, as I said earlier they were sent evidence by email, also by recorded and registered letters to sky, evidence was ignored by both parties.

26 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professionals and trustworthy company

Professional company who gave me and ear to listen to me when SSE refused to listen to me and they returned the case to SSE.

They never sided with the company that instructed them when they saw my Evidence.

Thanks for being humans especially miss S plant.

25 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Despite their clearly shady involvement…

Despite their clearly shady involvement with a lot of scams as per the other reviews, Sainsbury's bank do actually use this company which is shocking in itself and another story entirely. Settled my balance despite the worry brought in by literally every other review here and now I've had no acknowledgement of my payment and no one will answer my calls or messages to get a receipt. Absolute shambles of a company and shame on anyone who uses them

9 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Company

These people have been harassing myself and my wife for the past week, claiming we owe SSE £1000. When we called SSE they said that they are not involved with this company in any form. They are scammers, please don’t pay them and contact the company they claim to represent. Stay safe.

27 april 2022
Review zonder uitnodiging

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