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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Would give no stars if I could. Chasing an Ovo debt that doesn't exist everything they do is automated - emails, phone calls, letters. It is impossible to speak to them. Even when you email the con... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Fake scammers sending g email with no info other than a name, as I have no car other than my company car these guys should be ignored. PRIVATE & CONFIDENTIAL EMAIL FOR William Goldie D... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Despicable false debt chasers and harassers for the failed SSE business now poorly run by OVO and Stephen Fitzpatrick. They owe me 5 months illegally withheld government energy credit. They have faile... Toon meer

Beoordeeld met 1 van de 5 sterren

Paid everything up to date to BG before transferring to a new supplier 3 years ago! 3 years later get bombarded with letters emails and texts from Capital Resolve, spoke to the most unprofessional mis... Toon meer

Bedrijfsgegevens

  1. Incassobureau

Geschreven door het bedrijf

At Capital Resolve, we specialise in providing professional and ethical debt resolution services and our valued clients that include many of the UK’s leading Energy, Telecoms and Financial Services providers as well as those in the Retail and Public sectors. With over 30 years of experience in the industry, we understand the importance of maintaining positive relationships between creditors and debtors, and we work diligently to resolve outstanding accounts with fairness, respect, and integrity. Over the past 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. We are also members of the Credit Services Association (CSA) and adhere to their strict Code of Practice. Please visit www.cr-portal.com/contact-details for our contact details.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

170 reviews

5 sterren
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Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

scam ?

Very keen on not letting you put abusive words on here.
Strange . All they are fit for is abuse

Same with British Gas that they scam for.

Shame on you employees . Get in to the market place and get a job that gives you some pride instead of representing these low life scammers

24 januari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sending random letters out with no relevant info.

Sending random letters out with little to no information other than the need to contact them. Multiple checks with bank and Experian etc have confirmed they haven't checked my credit and I dont have any outstanding debts. Further research into this company implies they are a scam outfit.

3 maart 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just started recieving texts from these…

Just started recieving texts from these people about a debt for someone other than I. Slightly bizzarre but there we go just have to keep texting them back telling them to stop harrasing me. Doesn't look a proper company with ethics if you google them. Cheers

28 september 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bullies!

Here's my situation: I am in a fair bit of debt and due to a bout of ill health in early 2015 I am now on welfare desperately trying to find employment. I contacted StepChange Debt Charity regarding my circumstances and they were happy to help, very caring and understanding.

In December 2015 I was made homeless, through no fault of my own - it was over a health and safety issue. This voided my current Payment Plan with the debt charity and a new Temporary Payment Plan had to be arranged.

In the meantime I received a very threatening text message from Capital Resolve, who at the time I had never heard of and had no idea what it was regarding. So in a panic I called the number: the man explained he was from Capital Resolve it was about a debt I have. I explained my situation - jobless, homeless, down & out and dealing with a debt charity so didn't need the services of Capital Resolve. End of that...or so I thought...

All this happened around a couple of weeks before Christmas. TODAY the 19/01/2016 I have received 2 x text messages & 1 x email from Capital Resolve, all were of a threatening nature. So I called them and asked what was occuring. The man on the phone explained I'd had 30 days to resolve the payments to my creditor which I hadn't done. I replied with: I am still with the debt charity which I am happy with and that I had not long received my new payment plan after the Christmas break when most places shut down - also that I'd sent the cover letters, re. the payment & debt charity details, offering a minimum payment just a few days prior to this phone call. Apparently Capital Resolve INCLUDE PUBLIC HOLIDAYS (Christmas) IN THEIR 30 DAYS despite most of the UK grinding to a halt!
The rude man then explained that Capital Resolve could do what StepChange are doing, again I explained that I am happily dealing with the debt charity. He then threatened me with 'debt recovery' if I didn't offer a payment and my card details to them as soon as possible!! I hung up and will never be answering any texts/emails/calls from them or calling them again.

They are nothing but bullies! I am not even dealing with Capital Resolve yet they still harass me? This is just wrong.

19 januari 2016
Review zonder uitnodiging

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