Efficient reliable and honest company. Always a pleasure to deal with. They sorted our problem and are always helpful with advice. Wouldn’t hesitate to recommend.
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Lees wat reviewers zeggen
Capital Softeners provides really good service and aftercare. Even after a few years after installation of my softener, I small problem was dealt with quickly and without argument. The technicians are... Toon meer
No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... Toon meer
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are your local, family run water treatment company specialising in water softeners and drinking water filtration systems. We also supply & install Quooker instant boiling taps.
Contactgegevens
Unit 4B Great Northern Works, Hartham Lane, Hertford, SG14 1QN, Herts, Verenigd Koninkrijk
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4,7
Uitstekend
227 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick response and delivery is…
Very quick response and delivery is quick too. All round good service received.
23 februari 2024
IMPRESSIVE SERVICE
A very impressive, efficient and polite company.
Highly recommended
26 januari 2024
Review zonder uitnodiging
Reliable service.
1 februari 2024
Annual Service Review
We have been using them for some years. Very efficient in making appointments and keeping them. Engineer is pleasant and explains what has been completed on the annual service. Gives recommendations when you ask for them. Cannot fault the service
5 januari 2024
I asked for a certain delivery date and…
I asked for a certain delivery date and didn’t show up
6 januari 2024
Antwoord van Capitalsofteners
Hi Ms Berry. We're unable to accept requests for specific delivery dates. Delivery is 7-10 working days approx.
Salt order.
Placed order online, for water softener salt, received call informing of delivery date and part of day. Order arrived on time and straight to door by friendly chap.
Great service. Will be ordering again when needed.
4 januari 2024
A great personal professional service
A great personal professional service. Work on hot water system carried out promptly, efficiently and expertly. Chaz cleaned up afterwards and a job very well done. Highly recommended.
24 december 2023
Excellent customer service and delivery
1 december 2023
Super quick, super supportive team
Capital softners has been the easiest team to work with - Jordan, Lauren esp. deserve a mention. Prompt responses, very accommodating and are willing to listen to customer's instructions regarding delivery. Thanks team!
4 december 2023
Capital Customer service
I received a call to say the delivery was planned for 2 weeks time and if that was acceptable. I explained that my water softener blocks would be depleted within a week and needed an earlier delivery. I received a call within a day to deliver in 4 days and then that same day, the delivery was slotted in- thank you! Also had the salt blocks dropped inside the garage as hubby had just hurt back- thanks to the lovely delivery driver.
8 december 2023
Very good service…
Servicing our water softener was carried out thoroughly and efficiently by a cheerful and helpful technician. The only criticism (not at all his fault) was that he came in the morning when we had been told afternoon.
19 november 2023
Great service efficient staff
9 november 2023
Very professional and responded quickly
15 november 2023
Happy with the product
Had a water softener fitted in October 2023. For the first time. Everything went well from start to finish. Someone came out to do an assessment to make sure the unit would fit in the cupboard under the kitchen sink and engineer attended the next day. Work was carried out in less time than stated, and there was minimal mess. The engineer explained how it works and showed me how to replace the salt blocks. So far,all is well, and I am happy with the product.
31 oktober 2023
Review zonder uitnodiging
very satisfied
engineer was on time. pleasant and knowledgeable very helpful re service plan. A credit to your company
10 november 2023
Very positive experience once again
Very positive experience once again. Capital Softeners supplied and fitted my Harveys water softener in 2012, serviced it in about 2018 or 2019 and it is still working efficiently. This latest purchase was for block salt, which I buy approximately once a year from them. Highly recommend!
6 november 2023
Efficient service
25 oktober 2023
Easy to order salt refills on line
Easy to order salt refills on line. They phoned to confirm delivery and delivery was on time.
28 september 2023
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