Captions Reviews 150

Don't Use it - full bugs. Terrible service - with unbelieveble answers from their staff.

This app is terrible, they charge $1,000 for the high end app and it constantly has server issues. If you switch from the app to the desktop it's even worse! Total scam. Don't give them your money

I use Captions in an Iphone 12. This app is terrible, fully buggy, the app closes automatically every time, It's not easy to understand how to add a video in the background and a lot more...

The browser version is very buggy, and often has issues exporting and it unsyncs audio.

Every time - EVERY DAMN TIME! - I export a video from Captions, the audio goes out of sync (obviously when importing the video is perfect).

It's very frustrating and makes a simple job extremely complicated. Even though I constantly change export parameters, the problem still occurs every time.

I use Captions to easily subtitle my reels, because compared to other platforms I have to say that it has a very good transcription accuracy. However, it doesn't allow me to have a decent output, so I am forced to rely on other platforms.

Sorry, but due to this bug I would absolutely not recommend it.

Scammer app, doesnt even tell you its not free until you decide to export the video

L'application rame tout le temps et si elle ne rame pas elle ne fonctionne juste pas, vous perdrez énormement de temps juste pour écrire des sous titres automatiques, les autres fonctions sont globalement inutile ou fonction en demi teinte

I'm always have some issues with transcribe, exporting or just editing sentence. :/

I recently subscribed to Captions AI, and my experience has been extremely disappointing. The platform operates sluggishly, making the video creation process frustratingly slow. I initially opted for the Pro Plan, expecting comprehensive features, but was dismayed to find that it still imposes watermarks on content. This tactic seems designed to push users towards the Max Plan, which is three times the cost of the Pro Plan—a pricing strategy that feels both misleading and exploitative.​

Technical issues further mar the experience; the system crashes frequently, disrupting workflow and wasting valuable time. To make matters worse, the support feature is unreliable, often unresponsive when assistance is most needed. This inconsistency in customer support is unacceptable, especially when seeking help or requesting a refund.​

I invested four hours attempting to create an AI-generated video. The final product was subpar, with poor audio quality and intrusive watermarks that rendered it unusable. Ironically, the free trial without a subscription offered a better experience than the paid Pro Plan.​

In summary, Captions AI overpromises and underdelivers. Its deceptive pricing, technical instability, and inadequate customer support make it a platform to avoid. I strongly advise against using Captions AI for your video creation needs.​

fyi - I signed up to Trustpilot just to leave you a bad review. That's how bitter your services had led me to be.

J'utilisais CAPTIONS avant c'était rapide efficace. Maintenant c'est horrible, site qui crash, lenteur énorme lors des exports. Ne téléchargez pas cette application ! De pire en pire !!!!

I just cancelled my subscriptions. What could be such a beautiful product has such a horrible experience. Slow , cannot download. crashing computer. You name it ...it's a problem.

This app used to be amazing. The processing was fast and accurate and the app was easy to navigate and was relatively intuitive. It's honestly awful now. Processing time is insanely slow, any sort of editing on the video is painful, and it's clunky to use. I shouldn't have wasted $80/year on this awful software.

It's initially a lot of fun but the excitement quickly wears off when the processing is painfully slow, and the allowed video length is unusably short.

I'm glad I tried it but will not continue the subscription unless these issues are quickly resolved.

I don't recommend unless you're looking for a toy to pass a little boredom. It is not a reliable tool.

Very slow processing, very slow exporting, lot of editing mistakes, only vertical with just 800 characters limit. Overall, its a complete waste of time and money. I'll update the review if these are resolved in the future. Don't buy untill its become good enough to be paid.

USELESS USELESS USELESS! I DON'T THINK YOU NEED MORE DETAILS ABOUT IT ANYMORE....

I had a very bad experience with tool recently. While trying to export a video with captions, the process kept failing repeatedly. No matter what I tried, the export wouldn't complete, making the tool completely unreliable for actual content creation.

Just subscribed but I am going to cancel, I am trying to translate my video from English to Italian, it doesn't work, it keeping saying Processed error.
Useless.

on desktop website is not slow but stuck, ive been waited for 1 hour and it's still loading

very bad software. Always cancelling my uploads, very slow, awful customer support who are all dopey and clueless. You'd have to be an idiot be with these people

Horrible software. You pay and the software doesnt work