Opened an account and things were going fine. Had been using the account for months. Randomly got something in the mail that said my account was being closed with no reason given but the letter stated... Toon meer
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Lees wat reviewers zeggen
I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... Toon meer
Bedrijf heeft geantwoord
I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... Toon meer
Bedrijf heeft geantwoord
I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over CARD.com
Geschreven door het bedrijf
Your money, your way.
Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.
Your money, your look.
Yes! You may have up to three different Card designs.
Break free from financial limitations.
CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.
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1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.
3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.
5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.
8. Third party bank fees may apply.
9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.
Contactgegevens
San Ramon, Verenigde Staten
- (844) 227-3602
- supportdda@card.com
- card.com
3,9
Goed
34K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It is a great help
30 juni 2025
Antwoord van CARD.com
Hello Mary. We're so happy to hear that from you! Thank you for sharing the love!
I enjoy the 2 day early payday and that I earn overdraft
I enjoy the 2 day early payday and that I've earned over draft availability, however I really bothers me that if not paid back within 24 hours there's a late charge. I think that if there are multiple direct deposits to your card you should be penalized because your needing a little extra until payday.
1 oktober 2025
Antwoord van CARD.com
Hi Anya! We're so happy that you are currently enjoying getting paid up to 2 days early through our QuickPay Direct Deposit feature. Thanks for sharing the love! Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concerns about the CARD.com features
The area for check cashing depositing…
The area for check cashing depositing checks has been denied access to check deposit by card not being able to take pictures of checks for deposit
1 oktober 2025
Antwoord van CARD.com
Hi Scott. Thanks for reaching out! We apologize for the experience. We're always here to help. Please call the Ingo Customer Service in terms of your check cashing issue at (229) 276-3990.
Antwoord van CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us!
Antwoord van CARD.com
Hello! We're so happy to hear that from you! Thank you for sharing the love!
Customer service was great
Customer service was great! Very helpful and friendly. Helped me with my problem
8 oktober 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi! We are glad our customer support were able to help with your concerns. Thanks for sharing the love!
Antwoord van CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Antwoord van CARD.com
Hello Evan. We're so happy to hear that from you! Thank you for sharing the love!
Everything was on time and great 😃👍
14 augustus 2025
Antwoord van CARD.com
Hello Drago! Thanks for sharing your love CARD.com. It means so much to us!
They don’t tell you that you can’t use…
They don’t tell you that you can’t use your account until you receive your card in the mail then they freeze your account on you. I am now behind on my bills because off this and still have yet to get my account unfrozen. I’m so upset and mad over this. You shouldn’t put the routing and account number on it if you didn’t want people to use it
27 september 2025
Antwoord van CARD.com
Hi. We'd be happy to help you with your concern. Please call our customer support immediately if your debit card hasn't been shipped or arrived yet at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
need live customer service available
25 september 2025
Antwoord van CARD.com
Hello. Thanks for reaching out! We're always here to help. Our customer support live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Great
I just like the many options you have in picking different cards of your liking
22 september 2025
Antwoord van CARD.com
Hello Vonetta. We're so happy to hear that from you! Thank you for sharing the love!
Antwoord van CARD.com
Hello Brenda. We're so happy to hear that from you! Thank you for sharing the love!
Antwoord van CARD.com
Hello Margaret! Thanks for sharing your love for CARD.com. It means so much to us!
Antwoord van CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
Not too pleased so far app freezes up…
Not too pleased so far app freezes up .. supposed to have overdraft protection.. all declined ! Embarrassing.. can’t use overdraft for second card ? Email customer service no response..
26 september 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi Joel. Thanks for reaching out! We're always here to help. We are always updating the app, please update to the latest version depending on the smartphone you are using. Additionally, you can also call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. Alternatively, you can also visit our FAQs for helpful answers regarding the Optional Overdraft Protection Service at: https://card.com/faqs/
It’s been over 14 business days and I…
It’s been over 14 business days and I have not received my card. What’s worse is that there’s no tracking information. I’m very disappointed!
3 september 2025
Antwoord van CARD.com
Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday regarding your debit card shipment.
Antwoord van CARD.com
Hello. We're so happy to hear that from you! Thank you for sharing the love!
I don’t know what to give this…
I don’t know what to give this experience yet . I had an insurance pay out into my account, I sent My ID Social Security card, utility bill, plus proof the payment belong to me they said 48 hours . I haven’t received a email confirmation that that received documents I need to unblock my account
29 september 2025
Review zonder uitnodiging
Antwoord van CARD.com
Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.
Service is excellent I like it
Service is excellent I like it. I’m just wondering when are they gonna send me my card in the mail and how long it’s going to take other than that it’s great.
13 september 2025
Antwoord van CARD.com
Hello! Thanks for sharing your love for CARD.com. It means so much to us! You can visit our FAQs to understand the timeline of debit card process and shipment at: https://card.com/faqs/
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