CarExamer.com Reviews 536

Klaus came out to inspect a Mercedes camper I'm hoping to buy. I booked a premium inspection. He was amazingly thorough and was there for hours. He talked me through everything without overexplaining or being patronising. His advice helped me negotiate a cheaper price. I think he's doing a really good service, specialising in pre-purchase inspections. His company ethos is solid and he seems a talented mechanic. I will definitely use CarExamer again. Highly recommend.

Comprehesible report with photos for the option chosen.
Discussion with inspector was very helpful.
Easy booking with availability for inspections at short notice.
Very please with service.

I can't recommend CarExamer highly enough. Five cars inspected for me now - dodged a bullet on two thanks to Klavs; the three others bought with confidence. Klavs really is commited to customer service; his expertise is backed up with great communication. Much more than just the tick box exercise you get from other, larger organisations.

Carexamer.com saved me from making a possibly very expensive mistake in a recent car purchase.
Many thanks to Klavs for his expert advice in the subsequent telephone call after the car inspection.
I can definitely recommend carexamer.com without reservation.

The inspector had to cancel the original appointment but he informed me and the seller in good time, and rebooked the appointment.
His report was excellent, very detailed and comprehensive. He explained the implication of every fault he identified in finacial terms and in terms of safety. I recommend him to anyone.

Fantastic service, which helped us make an informed decision about a purchase for our son's first car. Easy booking, prompt inspection and a thorough written and verbal report. Can't recommend highly enough.

I found the inspector to be very knowledgeable and thorough. His clear explanations made me feel confident that I could trust his judgement regarding the condition of the vehicle. Ten out of ten.

apart from the slight glitch I made when choosing the Engineers Inspection, thinking it was the best level with it being the last choice, instead of the Premium Inspection, the whole experience from start finish was seamless, though a specific mention for Jonathon who attended to carry out the Inspection is due as he was exceptional and the comprehensive, in-depth detail within the Report, without doubt saved me countless Thousands of £££'s as a visually kay Vehicle turned out to be borderline un-roadworthy

We engaged CarExamer to do a report on a Motorhome we were planning on buying. Klavs was our examiner. The attention to detail was incredible. We were really impressed with the Report we received. We decided not to purchase the vehicle due to his findings. We will now be looking to purchase a newer vehicle. Klavs also spoke to my husband on the telephone. Do not hesitate on using this company for a pre purchase inspection. Thank you Klavs.

Feedback from the mechanic was superb. Honest thoughts and extensive checks completed

Klav, the operative, was incredibly thorough, leaving no stone unturned. His feedback was extensive and insightful, going as far as checking out motoring forums to see if some of the issues uncovered were familiar. We chose not to select an operative but to leave it to chance, and did we strike lucky with Klav. This guy takes his job seriously and it is very clear that this is a passion for him, not just a job.

The information provided via the dashboard was informative and comprehensive. It was also very easy to navigate.

We are very happy that we invested the money in getting CarExamer to check out the car, and it has given us the information needed to make an informed decision. We now know what we are buying and feel confident in the purchase as a result.

The inspector Klav gave me a detailed report that revealed a car that was not worth buying. Spending £235 to save spending 10k plus further expenditure is a god send.

I wavered between awarding 3 or 4 stars for this experience for several minutes!What’s GreatIf I were to judge purely based on the car inspection, it deserves a perfect score! The examination was incredibly detailed, with exemplary reporting, skills, and expertise. The team was professional and courteous, leaving even the vehicle seller impressed by the rigorous assessment.Truly remarkable - 10 out of 10!What's LackingThe booking process leaves much to be desired. It allows you to select any date and time while smoothly taking your payment, but then you hear nothing! After a few hours of frustrating interactions on both the booking page and main site chat, I was met with an unsatisfactory response. They claimed I hadn't chosen two dates, which was supposedly required. If that’s the case, the website process needs to reflect this requirement clearly! Plus, why would I need two dates? I was far from the vendor, who had numerous appointments, yet kindly waited for my evaluation. The whole process of choosing two dates is impractical, compounded by hours of silence about whether the inspection would happen.Just as I was about to give up or suspect a scam, a text confirmed the next morning's appointment. This brought us back to the outstanding service mentioned earlier. The technician gave timely updates, performed a flawless inspection, and provided an excellent report and follow-up.In summary, the car assessment is truly exceptional without any downsides I can see; it's as good as it gets. However, the booking ordeal and less than stellar customer service dragged down the overall experience to 4 stars: 7 stars for the engineer and 1 star for the booking and customer support.

I wanted them to inspect an imported car. The very next day I booked their service they went and inspected the car and gave me the full report. This really help me to understand about the car and buy it in a peaceful mind.

Good and quick service

Performed a thorough review of the car we're looking at buying, and put our mind at rest

Great job and very thorough inspection by Klavs

Fantastic service from Carexamer - easy to book, great communication, and excellent value. Super detailed report. I opted for the Standard report on a premium vehicle bought privately. The mechanic was knowledgeable, accessible, and thorough, and the whole platform ran perfectly. Much better price and platform than the big recovery brands!

Overall a good experience with informative information included in the report.
Would have appreciated some measurable inspection information on specific items such as brake pad wear rather than a general ’satisfactory’ but maybe that’s just me.
Had a little trouble being able to access the photos which accompanied and were referenced in the report which added critical time during discussion with the vendor as I was not in possession of a full report.
Also noted the vendor had access to the report, which left them with a free condition report after the prospective deal we had fell through, when they rescinded on our agreement to purchase.

Had it not been for the time delay in receiving all report information, I would have increased the experience star rating

Excellent service. The examiner who inspected my car, Andy, was first class. Highly recommend CarExamer. The inspection report was extensive and provided the reassurance I was looking for.