Lemon Squad Reviews 2.149

They showed up, the inspection was complete, thorough and with videos. I did not spend any money here, it was a great investment and well worth it!

At first, we loved their service. They inspected the car on the day promised and provided us with a very thorough written record with photos.

However, we quickly found out that they had missed MULTIPLE ISSUES that should have been caught.

(1) After driving the car on the highway for 20 miles, the brakes started squealing.
(2) The radiator hose was very soft and pliable and there was a noticeable crack in the radiator.
(3) Multiple fluid leaks (valve cover gasket, axle seal soaked with fluid, output shaft oil seal)

In all, we have spent an additional $8K on repairs since buying the vehicle.

We are NOT impressed that Lemon Squad did not find these issues during a 3-hour inspecition.

Didn’t disclose the following: No VIN on dash which is a hassle in CA. Cracked windshield. Paint bubbling on passenger door. Crack plastic panel inside the frunk. Sent 4 videos and 1 was not loading at all. I tried contacting to get at least the video at first but no reply at all.

Use lemon squad for a classic car purchase in another state they worked with the seller provided a very thorough inspection report identified things I would not have known otherwise such as the Ac not working or that it needs new tires so I’m prepared for these things when I take possession of the vehicle, I would not purchase a classic car out of state site unseen without the expertise of the lemon squad highly recommend

Lemon Squad did a great job. Eric called when the inspection was completed to see if I had any questions. The report I received was extensive. It included dozens of pictures as well as the detailed findings. If you are buying on line and want piece of mind regarding the condition of the vehicle you are considering I would highly recommend using Lemon Squad. I will definitly use them from now on.

I waited over a week after I purchased the inspected car to write this because I wanted time for my anger to subside. Where do I begin? First, the inspector did not catch the following significant issues: 1)Ammeter not functional, 2)Driver side window came off track the first time I tried to roll it down, 3)Steering wheel violently shakes during high speed braking, 4)Spare tire hold-down disc missing, 5) Driveline vibration at several highway speeds, 6)Passenger side mirror is incorrect part and unusable - it's angled for driver side use only, 7)Driver side mirror improperly installed so it doesn't allow the wing vent to open. I paid good money for this inspection and fixing these problems could cost multiple thousands of dollars - my money was not well spent on this inspection. All I really received for the price of the inspection was a ton of pretty pictures. I mistakenly thought the inspector would be thorough in verifying proper functionality of all systems. I'll not make that mistake again.

I thought I was actually going to get an inspection report? All I got was some good old boy that called me and said that’s a good running load of car. I would buy it if I were you. No diagnostic, no pictures.

Very little details of condition
Found an exhaust problem but no details on where the problem was. Did not think i got my moneys worth

I paid for a Lemon Squad pre-purchase inspection on this truck, trusting their report that it was in great shape. I then arranged transportation and took delivery.
Within less than half a mile of driving it off the transport, the truck died. It continued to stall repeatedly — even on the freeway — forcing me to limp it straight to a shop.
Once there, the mechanic discovered multiple serious issues that were either completely missed or falsely reported as fine:
• The radiator was only half full of coolant.
• The brake fluid was black and contaminated.
• The rear window would not go up or down.
• The A/C did not work at all; the system was not charged and had a visible crack in the line.
• There was a major oil leak from the front differential — yet the inspection report explicitly stated “no oil leak.”
• The power steering bracket was broken.
• One spark plug wire was melted against the exhaust manifold.
There is no realistic way this vehicle was properly test-driven or thoroughly inspected. It appears the report was simply pencil-whipped — a quick walkthrough with no real verification.
Even more concerning: the inspection photos don’t match reality. The pictures provided show the vehicle in bright summer sunshine with green trees, yet the inspection supposedly occurred in winter, right before a major storm. Additionally, the odometer photo appears to be one supplied by the owner rather than taken by the inspector during the visit.
I strongly believe Lemon Squad and the vehicle owner colluded (or at minimum, the inspector was negligent in a way that enabled fraud) to misrepresent the truck’s condition and defraud me.
This is far from over. I expect full accountability, including reimbursement for the inspection fee, transportation costs, repair expenses, and any other losses resulting from this misrepresented purchase.
I have retained all documentation, photos, the inspection report, shop invoices, and evidence of the mismatched seasonal/timing details.

It took a little longer than i liked but i understand to do a thorough job it takes some time. I was pleased at finding out the state of the car and it saved me a trip out to see it myself. The dealership didnt include photos of the interior and it was clear why from the work you guys did.

I’m very grateful for the services that you guys provide!!! I’m a repeat customer and on my last inquiry of a vehicle I found online was absolutely beautiful to my eye but you guys definitely help me to dodge a Lemon!!!! Much appreciated and I will definitely use your services again in the future!!!

The report showed a lot of items but for critical details it didn't get to any useful depth. For example, the inspector said "scan tool... found several codes across multiple systems," but they didn't say how many codes, which systems, and WHAT those codes were or represented. I had to dig through pictures and only found one blurry photo of some of the codes.

The inspector did an excellent job! The reporting and feedback was slow. Response time was below my expectation.

Not so good! This company seems to be hit or miss. I have used them on 2 RV's inspections in the recent weeks. First one was excellent, the technician worked 6 hours on it and noticed all the details. The second one took days to organise, than the technician did not show up, showed a very flakey communication. When he finally showed up four days later from booking, he was done in one and half hour!! The vehicle owners told me he was in a rush and I have problems to believe that this was a thorough inspection.

Although the pre purchase inspection gives you basic feedback it does not uncover hidden issues. I just bought a lemon and thought I did everything correctly. Now I’m out thousands.

The initial inspection was rescheduled due to the inspector had to cancel then it took over a week to reschedule and then when the inspection was done there was no video of the vehicle which I have received in the past from other inspections.

Report was comprehensive and there were a ton of photos as well. The inspector did a great job in checking the car I had scheduled and felt like I got my money’s worth on the entailed job. Thanks.

This is the third time I’ve used lemon squad when considering purchasing a vehicle. I’ve come to trust their knowledge and reporting to aid in my decision. Inspectors are prompt and thorough.