CarLux Reviews 

41
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Spoke to Tony at Carlux Limited a few days ago about an audi. The reputation of this car seller is second to none. I had no hesitation in reserving the car and literally after I insured the Audi p... Toon meer

Beoordeeld met 5 van de 5 sterren

Car Lux no solo es una web con una grandísima variedad de productos, sino que además, y motivo de mi reseña, tienen un equipo detrás disponible con gran calidad de servicio, agilidad y eficiencia. Me... Toon meer

Beoordeeld met 1 van de 5 sterren

Mala experiencia. Pedimos un protector de maletero y nunca llegó. Tras contactar con la empresa en varias ocasiones, no nos solucionó nada. Devolvimos el recibo y ahora nos lo vuelven a cargar despué... Toon meer

Beoordeeld met 5 van de 5 sterren

I had the pleasure of dealing with Liam this week and securing myself a gorgeous little mini, his knowledge, manner and attitude were incredible! The process from viewing, to test driving to purchasin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Driven by our passion for quality vehicles, we at CarLux are committed to delivering exceptional customer service and carefully selected vehicles, with specific attention to the condition, history and options. With our focus on customer satisfaction, we strive to match every driver with their perfect vehicle, ensuring a seamless and enjoyable buying experience. Explore our diverse range and let us elevate your journey on the road.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(41)

16 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Hassle and stress free

I sold my car to CarLux and could not be happier. Thankyou for making my experience stress and hassle free.

10 oktober 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for taking the time to leave this review Maisie, we really do appreciate it. If you need anything at all in the future, we are always here.🤝

Beoordeeld met 5 van de 5 sterren

Great people and service, couldn't ask for better

I sold my car online and it was purchased by CarLux. Liam got in touch as soon as the offer was accepted to arrange a convenient time for collection and kept me updated throughout the whole process. What I appreciated was the human element in our conversations rather than it feeling like a stuffy intimidating business transaction. He was kind and patient with things I didn't understand having never been through this process before, and we had a laugh along the way which made me a bit less sad to say goodbye to my Volvo "Freya".

On the day of collection he showed me how to update the DVLA online rather than by paper process, it took seconds! He clearly does this day in day out and the guidance was much appreciated.

The icing on the cake - I stupidly left a CD in the car CD player! Rather than just bin it and move on after his at least 7 hour round trip, he sent me a photo and asked about it. It was my uncle's band from about 30 years ago so totally irreplaceable. He's posting it back to me tomorrow. It's always nice to deal with nice people and you couldn't ask for better than Liam.

24 september 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for taking the time to leave this review on us, we are glad we could get the CD back to you and wish you all the very best! If we can assist at all in the future, don't hesitate to get in touch.🤝

Beoordeeld met 5 van de 5 sterren

Great people and service, couldn't ask for better

I sold my car online and it was purchased by CarLux. Liam got in touch as soon as the offer was accepted to arrange a convenient time for collection and kept me updated throughout the whole process. What I appreciated was the human element in our conversations rather than it feeling like a stuffy intimidating business transaction. He was kind and patient with things I didn't understand having never been through this process before, and we had a laugh along the way which made me a bit less sad to say goodbye to my Volvo "Freya".

On the day of collection he showed me how to update the DVLA online rather than by paper process, it took seconds! He clearly does this day in day out and the guidance was much appreciated.

The icing on the cake - I stupidly left a CD in the car CD player! Rather than just bin it and move on after his at least 7 hour round trip, he sent me a photo and asked about it. It was my uncle's band from about 30 years ago so totally irreplaceable. He's posting it back to me tomorrow. It's always nice to deal with nice people and you couldn't ask for better than Liam.

24 september 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for taking the time to leave this review on us, we are glad we could get the CD back to you and wish you all the very best! If we can assist at all in the future, don't hesitate to get in touch.🤝

Beoordeeld met 5 van de 5 sterren

CarLux recently purchased a car from my…

CarLux recently purchased a car from my Son, both Guys came to my home on time both super nice so easy to deal with, made the whole process easy. They gave the car a good look over, they were polite, friendly nothing negative to say. Good luck with your company you deserve it.

21 mei 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for this lovely feedback Richard, we really appreciate your business and wish your son many happy motoring miles to come. If you need anything at all, we’re only a phone call/text away. 🤝🏼

Beoordeeld met 5 van de 5 sterren

Relaxed and Professional

Great service! Decided to visit after a pleasant conversation over the phone was greeted by a great selection of vehicles within my budget after asking for some advice Connor and Liam provided me with all the answers I needed to make the right decision! I found a vehicle that better suited my needs onsite and I am extremely happy with my decision! Will recommend to friends and family! Thanks guys and all the best!

2 maart 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for this lovely feedback Josh, we really appreciate your business & kind words. 🤝🏼

Beoordeeld met 5 van de 5 sterren

Top class service from CarLux

Excellent communication start to finish. Guys went above and beyond to accommodate the purchase and were patient and honest in their approach. Really pleased with the service received and love the car! Would definitely recommend shopping with CarLux.

28 februari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the feedback Mollie, it was a pleasure dealing with you.🤝🏼

Beoordeeld met 5 van de 5 sterren

Amazing customer service & lovely…

Amazing customer service & lovely presentable cars. I’m still exploring my options, but I would not hesitate in recommending them from my experience.

18 februari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for your kind words, if there is anything further we can do to assist, please don't hesitate to contact us. 🤝

Beoordeeld met 5 van de 5 sterren

Fantastic customer service!

Recently had the pleasure of dealing with Connor and Liam at Carlux completely transparent throughout the whole process which made me feel calm this was a nice change from previous car buying experiences. Highly recommend!

12 februari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

We really appreciate your business and your feedback Charlotte, you were a pleasure to deal with. 🤝

Beoordeeld met 5 van de 5 sterren

Highly recommend… Liam and Conor were a…

Highly recommend… Liam and Conor were a pleasure to deal with. Comfortable very professional and smooth transaction. Thank you so much for a stress free experience, and will be passing on your details most definitely. Thank you!

5 februari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind words, it was a pleasure dealing with you both & we hope you love the VW UP!

Beoordeeld met 5 van de 5 sterren

Today I bought a mini one from Carlux

I had the pleasure of dealing with Liam this week and securing myself a gorgeous little mini, his knowledge, manner and attitude were incredible! The process from viewing, to test driving to purchasing was seamless and enjoyable! I would most definitely use carlux again in the future! A very happy customer here. I even had a full tank of diesel! Wow! Amazing service! Thank you very much! You’re a professional.

3 februari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for your business Natalie, it was an absolute pleasure selling you a car. If you need me for anything at all, don’t hesitate to get in touch. 🤝

Beoordeeld met 5 van de 5 sterren

Unbelievable service from the boys

Unbelievable service from the boys! Will be returning in the near future!

26 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind feedback Connor, we really appreciate your business. 🤝

Beoordeeld met 5 van de 5 sterren

Experienced salesmen

Boys had good experience in the motor trade

11 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for your kind feedback Daniel, we really appreciate it. If you need anything at all, don't hesitate to contact me directly. 🤝

Beoordeeld met 5 van de 5 sterren

Can’t fault them

Easy to deal with, no nonsense and well priced. Can’t fault them at all!!!

24 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind feedback Calum, we really appreciate your business. 🤝

Beoordeeld met 5 van de 5 sterren

Great service

26 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind feedback Joe, we really appreciate your custom. 🤝

Beoordeeld met 5 van de 5 sterren

Very professional and great customer…

Very professional and great customer service! Very quick and easy process and the guys there were brilliant highly recommend

24 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for your kind feedback Ryan, it was a pleasure dealing with you. 🤝

Beoordeeld met 5 van de 5 sterren

Bought a VW Up for my mrs great…

Bought a VW Up for my mrs great communication and easy to deal with, would definitely buy my next car from here in the future

24 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for your kind feedback Chris. We hope Abi loves the car. If you need anything at all, don't hesitate to contact us. 🤝

Beoordeeld met 5 van de 5 sterren

Excellent

They made the buying process, quick, easy and stress free. Hard to come by these days. Highly recommend!

24 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind feedback Jack. We really appreciate your business. 🤝

Beoordeeld met 5 van de 5 sterren

Great service from Liam and Coner

Great service from Liam and Coner. Very knowledgeable and professional. Cheers lads.

26 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind feedback Mark, it was a pleasure dealing with you. 🤝

Beoordeeld met 5 van de 5 sterren

Good car sales

On the hunt for a new used car. Came across Carlux. Popped down to have a look at a VW up. The lads down there were great. Answered all my questions, never felt pressured and even offered me a beverage! Would highly recommend.

20 januari 2024
Review zonder uitnodiging
Logo CarLux

Antwoord van CarLux

Thanks for the kind words Sean, we will get you next time! If you need anything at all, don't hesitate to reach out and we look forward to hopefully finding your next car in the near future! 🤝

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