Due to moving and space constraints, I could not use my CAROL bike for two years. Service in getting my subscription back on was excellent. Now back at it - I forgot what a great work out it is. A... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve owned my CAROL bike for over a year now. The hardware itself is fantastic—it delivers exactly what it promises on the REHIT workouts. However, my main issue is with the subscription model. I... Toon meer
Bedrijf heeft geantwoord
The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... Toon meer
Bedrijf heeft geantwoord
Love my CAROL bike! I'm already feeling the benefits and it's so easy to stay committed and consistent with the 8 minutes 3x week. I've seen my cardiorespiratory health via my VO2 max numbers improve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
Contactgegevens
London, Verenigd Koninkrijk
- +44 20 3808 5137
- marketing@carolbike.com
- carolbike.com
4,5
Uitstekend
457 reviews
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I love my Carol bike, and best support ever!
I love my Carol bike, and the results I've been getting with it, even a few times a week, have been amazing. Legs are stronger and more stable, and I don't feel so much like an old man going up stairs anymore!
I had an issue with the tablet not charging, and when I emailed them about it, they immediately got in touch with me, scheduled a phone troubleshooting session, and figured out the issue. They sent me the new parts, which were easy to install, and now everything works great. Such great support with amazing tech!
9 september 2025
Review zonder uitnodiging
Antwoord van CAROL Bike
Thank you for your review, Omid.
Just 5-minutes is all you need to significantly improve your health and fitness with CAROL—glad to hear you're feeling a lot fitter already!
If you need anything else, you know how to reach us. Happy riding!
REHIT has high impact!
I've only been using it for three weeks, but the feedback is easy to comprehend. I was skeptical about doing high-intensity REHIT three times per week. Just two 20-second sprints each session. Well, I had to drop down to two REHIT sessions per week to have adequate recovery time. Now, I'm seeing amazing increases in power output and fitness levels.
3 september 2025
Antwoord van CAROL Bike
Scott, thank you so much for your review.
Doing 3x REHIT rides on CAROL Bike a week is scientifically proven to increase your cardiovascular fitness by 12% in just 8 weeks. With such a short workout time, it's so easy to make a fitness habit that sticks. And of course doing 2x REHIT rides a week is still fantastic, and I'm sure you'll get back up to doing 3 rides after your fitness continues to improve!
Unhappy
Well, I ordered the product and I was delayed week after week after week such that when I left the country and been gone for a couple months I have it still sitting there now. Wish I could’ve used it when they told me it would be shipped within 10 days, but it was more like two months.
1 augustus 2025
Antwoord van CAROL Bike
Glenda, so sorry to hear this and we regret you didn't experience the usual excellent service our customers have come to expect from us. Your shipment delay was caused by a rare incident with our carrier. We are waiting for your confirmation to apply 90 days of CAROL membership for free as an apology for the inconvenience and a gesture of goodwill. Please respond to our email so we can get this applied to your bike. In the meantime, please do reach out to us if you ever need any assistance in the future.
8/1/25 Bike was received well packed,in…
8/1/25 Bike was received well packed,in good condition. The assembly instruction,video and tools were the best for making assembly easy.
Customer before receipt of bike was excellent .
Best of all, I like the bike...useful and efficient.
Dan Morgan
1 augustus 2025
Antwoord van CAROL Bike
Dan, thank you for your review.
Wishing you all the best in your health and fitness journey!
Well designed smart fitness bike with excellent customer support.
Bike was as expected. The software is quite good. Excellent customer support helped with optimizing my setup.
1 augustus 2025
Antwoord van CAROL Bike
Thank you for your review, Rachael.
CAROL is the smartest, most efficient exercise bike—delivering maximum results in minimal time.
Wishing you all the best in your health and fitness journey!
Love the quality of the bike
Love the quality of the bike! The REHIT is fantastic. I see improvement in my VO2max already. Well worth the money!
1 augustus 2025
Antwoord van CAROL Bike
Thank you for your review, Douglas.
CAROL is scientifically proven to improve your VO2max by 12% in just 8 weeks. And the best part? All it takes is 3x5-minute workouts, 3x a week. Great to hear your VO2max has improved already.
Keep up the great work!
The best workout bike out there
The best workout bike out there, well worth the cost. Best for those who don't have time or want the most out of their workouts. If you don't care too much for having an over the top flashy screen and care more about efficiency this bike is amazing. I lost so much weight doing the fat burn workouts everday. The Ai controlled resistance finds and sets my pace well and the subscription cost is way better than the other brands.
30 juli 2025
Antwoord van CAROL Bike
Alexander, thank you for your review.
CAROL Bike is designed specifically for REHIT—the world's shortest, most efficient workout. The Fat Burn workouts provide significant calorie burn in just a short workout time, and it's great to hear you've lost so much weight doing them.
Keep up the great work!
Slow shipping and High Replacement Part cost
I bought a replacement power cord and shipping was slow, even though up front I asked it be done ASAP. My other big disappointment was the price. $50, really. Are they trying to compete with the high price of replacement parts for cars. It is not like it is a high tech cord.
31 juli 2025
Antwoord van CAROL Bike
Greg, so sorry to hear this. Our usual delivery times for replacement items are 1-2 weeks, and you received yours just 5 days after the invoice was paid. We knew you wanted it delivered ASAP so we offered the chance to expedite the delivery, however you refused. We still managed to deliver it in a timely manner for you. We provide replacement items at cost to us, so rest assured there is no profit in us sending these items, and in fact, we usually make a loss.
Hopefully this explanation can alleviate some disappointment here. Best wishes on your CAROL Bike journey.
Antwoord van CAROL Bike
Quentin, thank you for your review.
You're absolutely right. CAROL is the world's only bike designed specifically for REHIT—delivering superior health and fitness benefits in 90% less time compared to traditional cardio.
Happy riding!
Best customer service of any company I…
Best customer service of any company I have ever dealt with. And I am 65 years old and pretty cranky.
8 juli 2025
Antwoord van CAROL Bike
Matthew, thank you so much for your review.
Wishing you all the best in your CAROL Bike journey - and you know how to reach us if you ever need any further support.
Happy riding!
Prompt response to my initial request
Prompt response to my initial request followed by clear instructions and a few more back and forth emails were always without delay and very helpful.
28 juli 2025
Review zonder uitnodiging
Antwoord van CAROL Bike
Thank you for your review.
We pride ourselves on offering a fast and efficient experience for all customers. Wishing you all the best in your health and fitness journey!
I really enjoy working out now
I really enjoy working out now. It only takes a few minutes. I have it in my living room and I don't mind a bit. It looks nice and it reminds me to exercise should I forget, which is rarely.
I just really enjoy using it and I feel energized and good about myself after a session on my CAROL bike.
24 juni 2025
Antwoord van CAROL Bike
Melissa, thank you for your review.
CAROL Bike workouts are so short, it's easy to make a fitness habit that sticks. In fact, CAROL riders average 3.2 rides per week in their first 100 days.
Glad to hear you're really enjoying the bike and wishing you all the best in your health and fitness journey!
Money for set up was not worth it is fantastic but the team who…
Matt is fantastic but the team who delivered the bike were not knowledge . I paid extra to have it put together and connected to wifi and I now find the bike is losing power
24 juni 2025
Antwoord van CAROL Bike
Elaine, so sorry to hear this. We will get our best service advisor to contact you to ensure your bike is working correctly. Please keep an eye out for a call and email from us soon.
Antwoord van CAROL Bike
Josh, thank you for your review.
Wishing you all the best in your health and fitness journey!
Bike arrived when expected and as…
Bike arrived when expected and as described. Instructions for assembly are excellent. I needed some additional help because of an error I made entering information- their response was prompt, friendly, and solved the problem. I have begun using Carol Bike and find it a relative (some hard work is called for even if brief) pleasure. I easily recommend Carol bike
24 juni 2025
Antwoord van CAROL Bike
Thanks so much for your review, Shelley.
Although brief, CAROL encourages you to go to your maximum intensity during the REHIT sprints. But the best part is that in just 5-minutes, you'll get the cardiovascular benefits equivalent of a 45-minute run.
If you need any further assistance, you know where to reach us. All the best in your health and fitness journey!
Buying the Bike
The whole process of buying, receiving the bike went very well. Questions asked answered quickly and understandable!
20 juni 2025
Antwoord van CAROL Bike
Thank you for your review, Rick.
Like our workouts, our ethos is about time-saving and efficiency. Glad to hear you've had a great experience with the speed of communications and excellent delivery.
All the best in your health and fitness journey!
Unique fitness solution that improves VO2max
Carol bike provides a unique solution that really works. Already improving my VO2Max. My family is enjoying it every day because all engaging workouts. What I like the most is the way you can track your fitness and test it.
24 juni 2025
Antwoord van CAROL Bike
Thank you for your review, Jorge.
CAROL Bike's signature REHIT workout is proven to increase your VO2max by 12% in just 8 weeks. It's no wonder you're already seeing improvements!
Wishing you and your family all the best in your health and fitness journeys!
Antwoord van CAROL Bike
Alex, thank you for your review.
Wishing you all the best in your health and fitness journey!
Perfect for our busy lives
I'm a physician, my wife is a lawyer, and we have three very young kids. This bike is perfect for our schedules. The science behind REHIT is sound, and we've been consistent in a way that we've never been before. This is one of the best purchases I've made in my entire life.
4 juni 2025
Antwoord van CAROL Bike
Thank you for your review, Mark.
CAROL riders average 3.2 rides a week in their first 100-days, making the bike an excellent way to form a fitness habit that lasts. On top of that, just 3x 5-minute REHIT rides a week on CAROL will improve your VO2max by 12% in just 8 weeks. That's a huge improvement with minimal time invested!
Wishing you and your family all the best in your health and fitness journeys!
Fast response with clear information to…
Fast response with clear information to my questions. The Fed Ex email really threw me for a loop and I thought I was going to have to return the bike. It was quickly explained that the info in the email didn't really apply to me. After delivery, Adrian was very helpful with my questions about not being able to free ride right away.
20 juni 2025
Antwoord van CAROL Bike
Thank you for your review, Cam.
As Adrian would have explained, we require all new riders to start with 3x Ramp Up Rides to let the bike learn about your fitness level, allowing the bike to optimize future workouts for you. After completing these, you'll have access to Free Rides amongst our library of workouts.
Wishing you all the best in your health and fitness journey!
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