Caroola Reviews 

The worst possible company on the market. I got pressured on signing on with them as it was my first ever contract and company. A total waste of money. I’ve worked for a total of 1 month and paying them for 4, they did everything in their power to try and extord more money out of me until I physically was crying on the phone because I couldn’t afford it. They presented this as the only option to me, thankfully I researched the other options. Now they have circled back asking if I want them to file my tax return for an extra sum. Absolutely infuriating as I’ve basically thrown money on them to do nothing now. All my information is also in free agent which I can only get if I pay the subscription. Stay away if you can

Been with Caroola for past 9months, interacting with Nick. Quick response to queries and available for call.
Happy with the service.

I would just like to leave a review specifically around the customer service I received from Danny Horner when completing my Self Assessment after closing down my company. Danny's communication and helpfulness was outstanding and I would like to acknowledge that here as that hasn't always been my experience with accountancy firms over the years. Thanks Danny.

I left the uploading of documents/information for my year-end accounts to the last minute. My accountant, Ethan, has been exceptional - providing clear and timely guidance on what I needed to do. Thanks to Ethan's diligence, expertise and straightforward communication, my accounts have been submitted on time. Great customer experience, thank you!

Tim O’Riordan has been fantastic over the last few years always responding promptly and professionally to any enquiries I have had. Would highly recommend to anyone.

Having worked with Emma Akrigg at Caroola for a number of years now I've been consistently pleased with the service received, including clarity of communications and timely response to enquiries. Great to have the peace of mind that comes with knowing someone has your back when it comes to managing finances.

The software once explained how to use is simple and easy to use. Makes life a lot easier…..my accountant Awwar is fantastic response down to earth and translates accountancy into something I can understand. Responsive, takes time and always happy to answer questions you think you should know. Couldn’t ask for more from him.

Very professional service, over several different items, from company accounts to personal tax returns. Friendly and inciteful. Extremely useful to have a dedicated accountant, so that a personal relationship can be built. Thanks to Ellie Woods. Great service.

I have worked with Caroola as my accounting firm since establishing my Limited Company, with Awwar Khoonat serving as my personal accountant for the past three years. His service has been consistently outstanding. Awwar regularly goes above and beyond, delivering exceptional work even under the tightest deadlines. I cannot recommend him highly enough.

My accountant Kiran has been a great support. She has a good eye for detail, goes above and beyond to assist and ensure that all my accounting needs are met, be it from my company accounts, SATR or anything else. Kiran is reliable, responsive and the her services are 5 star. Thank you,

I’ve worked with Ellie Woods for the past two years, and she has made running my limited company effortless. She has always responded quickly and thoroughly to every query and has consistently turned complex tax rules into something I can understand. Ellie is proactive, responsive, accurate and reliable. She has an organised, patient approach and great attention to detail, whether she’s filing returns early, handling end of year accounts, answering self assessment questions or advising on the best course of action. She is friendly, knowledgeable and always available to help. If you want a reliable senior accountant who’s genuinely on your side, I strongly recommend Ellie.

I have edited this down to get to the point as over the last 5 years I've transitioned between Ltd company to Umbrella and this year back again to Ltd company and Kiran has seen me through majority of that time.
No complaints from my side in fact fingers crossed for the next 5 years. Thank you Kiran (Caroola).

Katy Pike is my accountant contact person and is excellent. She has been looking after me for a while. Very good communicator, keeps me up to date, very competent, diligent, answers any questions. I am very pleased to have her as my accountant and is one of the reasons I use Caroola.

Caroola were very quick to respond to my query and were very thorough and provided a great deal of information for me. I would definitely recommend as they were very professional and supportive

Ellie Woods has been my accountant for a number of years and I’ve got to appreciate her diligence, patience and above all her professionalism.

Ellie has consistently demonstrated thoroughness with a proactive communication and timely delivery of information.

I have no hesitation to highly recommend Ellie for her professionalism and excellent service.

Regards
Stephane

I thoroughly recommend Caroola's accounting services. Tatum has been very helpful and friendly and is also very reliable. I am very pleased with the service they have provided me with over the last few years.

Kiran has been an exceptional accountant and a huge help to me and my business over the years. She’s knowledgeable, reliable, and always goes the extra mile to make sure everything is handled properly and on time. I highly recommend her to anyone looking for a trustworthy and professional accountant.

I have been using Caroola since 2013 when it was previously SJD Accountancy. The service I have received from my direct accountant James Brown has been beyond 5 stars! His professionalism, attention to detail, accommodating nature and flexibility is 2nd to none! Caroola - if you are reading this - don't ever let James leave as he is a rare breed!

I’ve been a customer for over 18 months with Caroola and Ellie has been a great support role helping me organise my business account and rules on how to operate successfully. I’m not the easiest person to work with and have limited patience but Ellie Woods has been proactive on a number of occasions to help address the admin side of my account.

Thank you, Awwar Khonat, for helping me file my tax return early this year. I really appreciate your efficiency and attention to detail. It makes the process so much easier.