Carpets And More Reviews 

200
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Toon meer

Beoordeeld met 4 van de 5 sterren

First impression was very good. Reasonable price, good communication and customer service. Beware that this company always uses a one man delivery service, does say this in t&c and also in the carpet... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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4,7

Uitstekend

TrustScore 4.5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(200)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Extremely happy

Extremely happy with my purchase will definitely be ordering more excellent customer service. Fast delivery highly recommended 👍🏼

2 oktober 2021
Logo Carpets And More

Antwoord van Carpets And More

Thank you for the lovely review and your valued business! We're delighted you're happy with your purchase and the service, we look forward to welcoming you back!

Beoordeeld met 5 van de 5 sterren

Jason and Akram are amazingly helpful

Jason and Akram are amazingly helpful. First class service and a great price. Always picked up the phone or called back if they missed my call. I needed carpets urgently as a fitter had a cancellation and they go them to me within days. Highly recommend and have already told lots of people about them. Great price, great service. About to order some more from them.

14 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - friendly and helpful staff and a good selection. Good value for money

The delivery chap was very kind and very helpful and moreover a nice early morning delivery

We could not have asked for more and will be back soon to order more carpet for our new home

13 september 2021
Beoordeeld met 4 van de 5 sterren

Very good customer services

Very good customer services and communications. Good price and availability on required product. The delivery charge seemed a bit high, hence 4 stars. Otherwise all good.

9 september 2021
Logo Carpets And More

Antwoord van Carpets And More

Thank you for the lovely feedback Stuart! We're delighted you were happy with our communication, customer service, price and availability. Thank you also for your feedback on the delivery, its something out of our hands due to increasing carriage costs - though reliability and handling products with utmost care is priority with deliveries hence the cost also.

Beoordeeld met 5 van de 5 sterren

Thanks very much

Thanks - good price and quick delivery.

2 september 2021
Logo Carpets And More

Antwoord van Carpets And More

Thanks for the great review Tim! Glad we got your flooring at a great price with speedy delivery also!

Beoordeeld met 5 van de 5 sterren

Carpets were delivered promptly

Carpets were delivered promptly, great correspondence and on Time, delivery driver messaged me the day before to confirm time and again in the morning, nearly half the price for the same carpet in retail stores. A+++++
Thank you

11 augustus 2021
Logo Carpets And More

Antwoord van Carpets And More

Thanks for the great review! We're delighted you're happy with your order and the service received - thanks again for your valued business!

Beoordeeld met 5 van de 5 sterren

Great service and fast delivery

Great service and fast delivery. Saved £200 buying from them. Would highly recommend

5 augustus 2021
Logo Carpets And More

Antwoord van Carpets And More

Thanks for the lovely review and the valued business! Glad we could help and that you are happy to come back to us.

Beoordeeld met 5 van de 5 sterren

Great price and good service

Looked online for a carpet I wanted and this store offered it at £10 per square metre cheaper than I could find locally . Even when delivery charges were taken into account this was still a considerable saving . I did not get the original delivery date I wanted however I was warned they were busy and they were very flexible on a new date - arranged around my availability. The delivery driver was great . Haven’t had the carpet fitted yet but overall would highly recommend this company

13 juli 2021
Logo Carpets And More

Antwoord van Carpets And More

Thank you so much for the lovely feedback! We're delighted we were able to make a saving and happy with the service, we look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

Good quality carpet at great value

Good quality carpet at great value. Happy with delivery and customer service. Thank you.

16 juni 2021
Logo Carpets And More

Antwoord van Carpets And More

Thanks for the lovely review - glad you're happy with your carpet and the service! We'd be delighted to welcome you back.

Beoordeeld met 5 van de 5 sterren

I wouldn’t hesitate to recommend…

I wouldn’t hesitate to recommend Carpets and more. The customer is excellent. Friendly, helpful and very professional.

Thank you so much

8 juni 2021
Logo Carpets And More

Antwoord van Carpets And More

Thank you for your wonderful review! Delighted you are happy with our customer service. We look forward to hearing from you should you need anything else and we'd be happy to welcome you back. Thanks again for your valued business!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! The product that I bought recently had been changed by the manufacturer and they had not informed the suppliers. The dimensions and pack size were changed so it presented a problem to me. An email to the company and a subsequent phone call was returned to me within the hour. The issue was resolved swiftly without fuss. Well played Akram. You will definitely have a new customer on your books after the 5 star customer service.

4 juni 2021
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Thanks so much for the lovely review! Glad we could be of service and if you need anything else please don't hesitate to get in touch. Thanks again for your valued business.

Beoordeeld met 1 van de 5 sterren

Avoid - Very Poor Delivery and Customer Service

I wish I could write a 0 star - please avoid this company and look elsewhere for your products.

Products took over 3 weeks to arrive, then the wrong products were delivered. Not only that, they were just left outside our house in the rain.

The wrong products were collected, then 2 weeks later the company delivered the original product that was in damaged packaging and in a poor condition.

Despite many attempts to come to a resolution with the company, they have not been willing to compromise and we have been left with no choice but to write this review.

26 mei 2021
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Hello James, thank you for your review and sorry to hear that you are not pleased with your order of 2 packs of discontinued laminate which we worked hard to source for you. As standard our delivery teams deliver inside to ground floor and are very helpful. When we were notified of the incorrect products being delivered, they were collected the same day for you. We also did offer a collection and full refund of your 2 packs of discontinued laminate if you were not satisfied with them.

Beoordeeld met 5 van de 5 sterren

Exact product at the right price

Exact product at the right price, immediate delivery, 5* service, highly recommend

25 mei 2021
Logo Carpets And More

Antwoord van Carpets And More

Thank you for the lovely review! We are delighted you're pleased with the service and price. Thanks again for your valuable business.

Beoordeeld met 5 van de 5 sterren

Ultimate Queens Noble Saxon Carpet

Definitely recommend this company ...(Just bought the Ultimate Noble Queens Saxon carpet on line) - great service from the time in placing our order, correspondence given in receipt of order, letting us know when it would be delivered and answering any questions.
Asked them if they could ring me 30 minutes before time... which they did. Carpet was delivered on time by a lovely helpful Gentleman.
Yes, received the carpet in exactly the size and colour we wanted, looks lovely down and so pleased with it, especially with the price....Big Thank You to you all.

15 april 2021
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Thank you for your lovely feedback! We are delighted you are happy with your purchase, the delivery, price and service you received. We would be delighted to welcome you back should you need anything else.

Beoordeeld met 5 van de 5 sterren

Fantastic service and quality carpet

Fantastic service and quality carpet. Carpets received on time and are now all fitted. huge thank you to Akram for all your help!!!

You delivered exactly what and when I needed on very short notice at the best price!!!

Defo the right choice of carpet, quality is first class and it looks amazing!

Thank you so much.

23 maart 2021
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Thank you very much Michelle for your lovely feedback! We look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast delivery and most competitive price. Delivery driver was pleasant and really can’t fault the service I received. We ordered Cormar primo ultra in moleskin and the cloud 9 contract underlay. Perfect combo for our stairs and landing.

26 februari 2021
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Thank you for your feedback Karina, glad we were able to impress you with our speedy delivery! We look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

Fast , friendly and smooth service

I ordered Cormar carpets, and they arrived just in 10 days. Very smooth, friently and fast service even its Christmas week and Covid times.

24 december 2020
Review zonder uitnodiging
Logo Carpets And More

Antwoord van Carpets And More

Thanks for your lovely feedback Burcu, we're delighted you're happy with your order and speedy delivery, we look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

Brilliant service start to finish!

Samples arrived next day, very impressed. We ordered both LVT and carpet in the end, driver was super helpful and arrived on time. Had them since fitted and look great. The team bent over backwards to accommodate to our tight timescales which has really made Christmas that bit better for us!

16 december 2020
Review zonder uitnodiging

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