I ordered the kit for my car and it’s taken nearly 4 weeks to arrive however advertised as 2-7 working days. I reached out multiple times during this period to no response. Poor customer service.... Toon meer
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Lees wat reviewers zeggen
Bought this unit around April 2025. Delivery was very prompt, but unfortunately, when I tried contacting customer support via both email and WhatsApp, I received no response. My partner found i... Toon meer
1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Toon meer
Ultra quick response on WhatsApp before purchase with clear advise on product that I was looking to buy. Tutorial to ‘fit’ sent without requesting it which seems very detailed and easy to fit. Excelle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.
Contactgegevens
Verenigd Koninkrijk
- carsosa.co.uk
2,7
Slecht
128 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
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Incredible product
Incredible product, incredible service, Richard is a class act and really helped me with the aftercare of the product. I cannot thank him enough for helping me. Highly recommend.
6 januari 2025
Review zonder uitnodiging
Antwoord van Carsosa
Hi Immy,
Thank you so much for your lovely feedback! Really glad to hear you’re happy with both the product and the aftercare. It was a pleasure helping you get everything sorted, and I truly appreciate the recommendation.
Many thanks,
Rich @ Carsosa
Great product
Great product, Easy to set up with the video on product page. Would define recommend.
5 januari 2025
Review zonder uitnodiging
Antwoord van Carsosa
Hi Myles,
Thanks so much for your great feedback! Really glad to hear the setup was straightforward with the help of our video guide and that you’re happy with the product. Appreciate the recommendation.
Many thanks,
Rich @ Carsosa
Brilliant product Good Price
Brilliant help, Thankyou so much for answering all my questions before my purchase, just received my screen only took 20-30 minutes to assmble! Couldn’t recommend Carsosa more!’
5 januari 2025
Review zonder uitnodiging
Antwoord van Carsosa
Hi Katie,
Thanks so much for your lovely feedback! Really glad to hear your screen arrived quickly and that the installation was nice and easy. Happy to know we could help answer all your questions before your purchase too. Appreciate the recommendation and your support.
Many thanks,
Rich @ Carsosa
All I could say is I’m made up on first…
All I could say is I’m made up on first views of it the product was delivered later than I thought but it wasn’t their fault I’d say as it is the Xmas time of year no was delivering things it’s easy to install quick really if uno what’s what anyone can do it no need to go anywhere and the support I had throughout the chat I had on WhatsApp was good they made sure it was the right one it worked with everything
27 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi James,
Thanks so much for the great feedback! Really glad to hear you’re happy with your new setup and that everything went smoothly once it arrived. We appreciate your patience with the delivery delays over Christmas, and it’s great to know the WhatsApp support helped get you sorted.
Many thanks,
Rich @ Carsosa
Bought product on 10th December and…
Bought product on 10th December and shipping was longer than stated but that’s the not a problem when we were coming up to the Christmas period. When product arrive packaging was great and all in tact. Install was very simple with the help of the YouTube tutorial and product works amazingly and as stated on the website. Would totally recommend.
26 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Oscar,
Thanks so much for your lovely feedback! I’m really glad to hear everything arrived safely and that the installation went smoothly with the help of our YouTube guide. It’s great to know the product is working perfectly and that you’d recommend us.
Many thanks,
Rich @ Carsosa
Truly a professional
Truly a professional! He left my car looking brand new with a clean install! I highly recommend!
21 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Kike,
Thank you so much for the great feedback! Really happy to hear you’re pleased with the clean install and overall result. We truly appreciate the recommendation and your support.
Many thanks,
Rich @ Carsosa
Best in the business
Best in the business. Highly recommended.
16 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Jojo,
Thanks so much for the kind words and recommendation! Really glad to know you had a great experience with us.
Many thanks,
Rich @ Carsosa
I was really satisfied with my…
I was really satisfied with my experience hence the reason I gave 5 stars, I would recommend it to anyone else who needs servicing as the person is a friendly and helpful person.
19 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Stephane,
Thank you so much for the 5-star review and recommendation! Really glad to hear you were happy with the service and found the experience friendly and helpful.
Many thanks,
Rich @ Carsosa
I ordered an Apple CarPlay for my car…
I ordered an Apple CarPlay for my car and it says delivery should take 4-7 days and it’s now been 11 days and it hasn’t been shipped yet! I also looked up reviews on the delivery company they are using and people are saying it’s a scam so I’m quite worried the whole thing is a scam!
14 december 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi!
I completely understand your concern and I’m really sorry for the delay with your order. We’ve had a few shipping hold-ups recently due to stock turnover, but I can confirm your order is genuine and will be dispatched shortly.
Carsosa is a registered UK business, and we use a range of couriers depending on destination and parcel size.
Many thanks,
Rich @ Carsosa
Antwoord van Carsosa
Hi,
Thanks so much for your feedback! Glad to hear everything’s going well so far. If you need any help with setup or tips for getting the most out of your unit, we’re always happy to assist.
Many thanks,
Rich @ Carsosa
would recommend
great product, really helpful, not hesitant about their warranty. my little fiat looks a lot better now too!
28 november 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Evie,
Thank you so much for the lovely feedback! Really glad to hear you’re happy with the product and that your Fiat’s looking even better now. We’re always here if you ever need help or support under your warranty.
Many thanks,
Rich @ Carsosa
great customer service
Had trouble installing and running but customer service was very helpful with clear instructions. The CarPlay is working great and happy to have used this company. Only downside was I was offered a free phone holder with my order which I selected but never came which was disappointing.
15 november 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Brenda,
Thank you so much for your feedback! I’m really glad to hear our team could help get everything up and running and that your CarPlay is now working perfectly.
Many thanks,
Rich @ Carsosa
5*/5*
The Carplay system fits perfectly in my 2012 Polo R-line, achieving a modern look in an older car! Was really easy to install and would definitely recommend!
3 november 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Aaron,
Thanks so much for the great feedback! Really glad to hear the CarPlay system fits perfectly in your Polo R-Line and that the install went smoothly. It’s amazing how much of a modern upgrade it gives to the interior. Appreciate the recommendation!
Many thanks,
Rich @ Carsosa
Antwoord van Carsosa
Hi Ayan,
Thanks so much for the great feedback! Really glad to hear you loved it and appreciate the recommendation.
Many thanks,
Rich @ Carsosa
Arrived quickly and good quality.
Arrived quickly and good quality.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Amelie,
Thanks so much for your feedback! Glad to hear your order arrived quickly and that you’re happy with the quality.
Many thanks,
Rich @ Carsosa
Very good product
Very good product, easy to install and amazing quality
17 september 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Jakob,
Thanks so much for your great feedback! Really glad to hear the installation was easy and that you’re impressed with the quality. Enjoy the new setup!
Many thanks,
Rich @ Carsosa
Amazing product and was delivered very…
Amazing product and was delivered very fast 10/10
13 mei 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Tyler,
Thanks so much for the awesome feedback! Great to hear your order arrived quickly and that you’re loving the product. Really appreciate the 10/10!
Many thanks,
Rich @ Carsosa
Great car play screen and customer…
Great car play screen and customer service
30 april 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi there,
Thanks so much for your kind feedback! Really glad to hear you’re happy with both the CarPlay screen and our customer service.
Many thanks,
Rich @ Carsosa
MK6 Golf best purchase
I've had the VolksWagen CarPlay radio for my MK6 Golf for almost a year now, and it's the best purchase I've made for my car. It fits perfectly and comes with all necessary adapters making it a simple plug-and-play installation. It has made the interior look and feel modern without looking out of place.
13 september 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Dawid,
Thanks so much for the amazing feedback! Really glad to hear you’re still loving your CarPlay system after nearly a year and that it’s been such a great addition to your MK6 Golf. It’s always nice to see how much these upgrades can modernise the interior while keeping that OEM look.
Many thanks,
Rich @ Carsosa
Super super place easy to deal with them
14 januari 2024
Review zonder uitnodiging
Antwoord van Carsosa
Hi Paschal,
Thanks so much for your kind words! Really glad to hear you found us easy to deal with and had a smooth experience.
Many thanks,
Rich @ Carsosa
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