Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... Toon meer
Bedrijf heeft geantwoord
THE ARTICLE ARRIVED FROM CHARLESTOWN, IT DID NOT FIT THEY DiDNT HAVE THE RIGHT ONE IN STOCK, It was then a battle to get a refund from Charlestown store, they told us they would order another a ten da... Toon meer
Bedrijf heeft geantwoord
Ordered two replacement cartridges online which was very easy. My order arrived by mail after only a few days. It was almost $100 cheaper per cartridge than my local retail store. Great service great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tonerleverancier
- Computer & laptop accessoires
- Computers en accessoires winkel
- Elektronicawinkel
- Printer- en scannerwinkel
- Cartridge winkel
Geschreven door het bedrijf
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contactgegevens
265/15 Cochranes Road, 3189, Moorabbin, Australië
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4,5
Uitstekend
3K reviews
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All good...
All good.... courier tracking information incorrect however the item did arrive on time in full and good condition 👍👍👍
13 augustus 2024
Antwoord van Cartridge World Australia
Hi Michael,
Thank you for sharing your honest review. We apologies for the inconvenience you experienced with receiving the incorrect tracking number. After contacting head office, we were able to provide the correct tracking details, and we're glad to hear your order arrived successfully. We look forward to assisting you again in the future.
- Team Cartridge World AU
Didderent part numbers
The cartridges were not the ones I ordered; I was told that they were the same just from the manufacturer not the supplier so different
12 augustus 2024
Antwoord van Cartridge World Australia
Hello Greg
Thank you for your review. Unfortunately, the cartridges you ordered were out of stock therefore, as we advised, we supplied compatible cartridges.
Team Cartridge World AU
Antwoord van Cartridge World Australia
Hi Ian,
Thank you for leaving a review. We’ve been in touch with the store manager, and they called and left you a voicemail on 12/08 to inform you that, unfortunately, the tape was out of stock, and they were unable to source it despite their best efforts. A full refund was issued on the same day.
We apologies for any inconvenience this may have caused and hope you’ll give us another opportunity to assist you soon.
- Team Cartridge World AU
Prompt hotline reply
Prompt hotline reply by John in Rosebery branch and problem on order cancellation was solved. Thank you.
2 augustus 2024
Antwoord van Cartridge World Australia
Hi there,
Thanks so much for taking the time to write a review! We are happy to hear that you were happy with our service in resolving the issue on your order, we hope we can help you again soon.
- Team Cartridge World AU
Antwoord van Cartridge World Australia
Hello Debbie
Thank you so much for your 5* review and kind words, we will be sure to let Phil at the Salisbury store know.
Team Cartridge World AU
Salesman rang and told me that the…
Salesman rang and told me that the items that I had ordered wasn't in stock and told me of the same product different range fits my printer well
8 augustus 2024
Antwoord van Cartridge World Australia
Hello Darran
Thank you for your feedback, glad we were able to assist and provide an alternative product for your printer. Look forward to helping you again.
Team Cartridge World AU
Excellent very helpful
29 juli 2024
Antwoord van Cartridge World Australia
Hello Gina
Thank you for sharing your feedback - great to hear you were happy with the service you received with your order!
Team Cartridge World AU
Easy to find the cartridges I want
Easy to find the cartridges I want, simple to order, delivered quickly, and I'll keep them to get refilled next time
6 augustus 2024
Antwoord van Cartridge World Australia
Hello Andrew,
Thank you for taking the time to leave your review and feedback. Great to hear you find ordering your ink cartridges so quick and easy. We look forward to seeing you next time.
Team Cartridge World AU
Prompt service
6 augustus 2024
Antwoord van Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with our prompt service. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
I found everything I needed on the…
I found everything I needed on the website, and the delivery was incredibly fast
5 augustus 2024
Antwoord van Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Nothing recieved, no way to communicate
Put in order and heard nothing for over a week, Very hard to communicate with company - phone number on web site is useless.
Finally found an online enquiry form - after that David called and got order sorted.
4 augustus 2024
Antwoord van Cartridge World Australia
Hello Kim
Thank you for your feedback and we apologise for the delay in processing your order.
Team Cartridge World AU
Fast service
Fast service, really happy with the products. Will continue to purchase my ink here.
28 juli 2024
Antwoord van Cartridge World Australia
Hi Leanne,
Thanks so much for leaving such a fantastic review and sharing your experience! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Honesty & Integrity
Cartridge Word Australia provided exceptional service. When I requested to cancel an order, they processed it immediately, and the funds were credited to my bank account within 48 hours.
24 juli 2024
Antwoord van Cartridge World Australia
Hello Ua Tamarua
Thank you for taking the time to leave your review and such kind words. Hopefully we can assist next time you need some printing supplies.
Team Cartridge World AU
Antwoord van Cartridge World Australia
Hello Amanda
Great to hear you were happy with the service you received and delivery speed - we appreciate your feedback.
Team Cartridge World AU
I have not received the package
24 juli 2024
Antwoord van Cartridge World Australia
Hello Michael
Thank you for raising this with us. Unfortunately we have no ETA from our supplier on new stock coming into the warehouse. A full refund has been credited to you today and we apologise for any inconvenience caused.
Team Cartridge World AU
No reply on cancellation of order
I placed an order last Friday and found that I made a wrong order. I wanted to cancel the order. Therefore, I sent emails to the onlone admin and the agent. No replies up to now. Then by hotline and agent phone number, nothing could be reached. Anything your side can help?
2 augustus 2024
Review zonder uitnodiging
Antwoord van Cartridge World Australia
Hello Elvie
Thank you for getting in touch. The agent responded to your request and immediately issued a refund for your order.
Team Cartridge World AU
Antwoord van Cartridge World Australia
Hello Maroubra
Thanks for sharing your feedback - glad you found ordering easy and delivery was timely. Hope we can help again.
Team Cartridge World AU
Very disappointed.
Very disappointed.
Were not compatible with Epson printer.
Wasted all other ink in printer trying to get cartridge to work.
17 juli 2024
Antwoord van Cartridge World Australia
Hello Andrew
Thank you for your feedback and we're sorry to hear you were disappointed. On investigation we understand you were given a full refund and provided further advice regarding your printer and ink.
Team Cartridge World AU
Exceptional service
Always exceptional service from Han at Carine. Goes out of his way to help. We wouldn't go to anyone else.
29 juli 2024
Antwoord van Cartridge World Australia
Hello Michelle
Thank you so much for sharing your experience of the great service received from Han at our Carine store - we'll be sure to let him know!
Team Cartridge World AU
Antwoord van Cartridge World Australia
Hi there,
Great to hear your order arrived so quickly and ordering was hassle free! Look forward to helping you next time.
Team Cartridge World AU
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