Banner for Cartwright & Butler

Cartwright & Butler Reviews 

186
TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I love these biscuits but in one of my last orders I found 2 dead small midge flies inside the cardboard packaging. Luckily the actual biscuits are sealed inside plastic wrapping but it were a little... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

An expensive, premium product but one I liked as I try to wean myself off strong fresh coffee every morning (at the Doctors insistence after losing a kidney). However the latest batch (Amazon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a mixture of gifts and snacks for the home. DPD didn’t deliver as expected but I received an incredibly swift response to my email from C&B, who resolved the issue in a very thorough manner, w... Toon meer

Beoordeeld met 5 van de 5 sterren

Received a hamper as a gift from employer. All the products inside were well packaged. The box itself was customised with company logo, which I think is great for corporate gifts. I haven’t tasted any... Toon meer

Bedrijfsgegevens

  1. Voedsel- en drankexporteur
  2. Bedrijfscadeau leverancier
  3. Voedselfabrikant
  4. Voedselproducent
  5. Voedselproductenleverancier

Geschreven door het bedrijf

Cartwright & Butler is a family-owned, luxury food and beverage brand based in Yorkshire, England that's known for creating outstanding teatime luxuries. We champion British traditions and bring a spirit of luxury and occasion to today's teatime treats. We seek out the best bakers and finest confectioners to make our products to unique and exacting recipes and create luxury teatime treats. At the heart of the Cartwright & Butler brand is a tradition of family bakers that spans five generations. Gordon Arnett bought his first bakery in Hull in 1940. After the war, he invested in a charming, double-fronted shop in Beverley which he ceremoniously named 'The Cake Shop'. The business grew and the family went on to run a series of successful bakeries, finally selling the last of their production facilities to Finsbury Foods in 2008. That's when a new passion for teatime treats was born. Spotting an opportunity to bring something different to the market, the Arnett family acquired the Cartwright & Butler brand and a new era was born. Today, Cartwright & Butler sells in over 40 countries worldwide. From the shelves of premium retailers, to food halls, farm shops, and leisure destinations across the country and in duty-free shops from London to Seoul, Cartwright & Butler's range of teatime treats delights millions of customers every year.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(186)

47 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A pleasant experience

I was very pleased that my goods arrived the following day after ordering. Beautifully packaged. The Christmas tins are rather gorgeous. We won't be eating the Christmas Cake until Christmas. The teatime selection biscuits are moist and rather tasty. The breakfast tea provides a refreshing backdrop to these nibbles.

9 november 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

UK Local Specialties

I am the visitor. My friend asked me to buy your Classic Earl Grey Tea bags because of high quality. I ordered 20 cartons of tea bags with others from online smoothly and fast delivery that I don't expect.
The only I think that the "best before date" of tea bags are less than 6 months are too short.

8 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delicious range of butter fudge.

Delicious range of butter fudge.
My favorite being Salted caramel.
Very creamy and a lovely taste of butter.
Well worth the money and makes a great gift if you can keep it long enough to give away!!
Happy to recommend

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High Quality Goods

Gorgeous Products. I first found some of the C&B Hampers on another website and bought a small hamper for my parents 50th anniversary and they particularly loved chocolate wafers. Also included Orange Juice and a variety of biscuits. So found Cartwright and Butler website and ordered a bigger Hamper for my Dad’s Birthday. He was very happy. They offer a great range of fantastic products, sweet and savoury. The Hampers can be personalised, pick and choose your own items. You can also just buy individual items of your choice. Their range of products will suit every pallet and budget. Highly recommend.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good quality products and responsive customer service

Good quality products. I have never been disappointed with the taste or quality of their biscuits and the containers. I like how you can get biscuits in cartons or tins depending on the purpose you want them for - own consumption or gifts. Love their themed commemorative products. Tins are real keepsakes.
I am surprised at some of the comments about the delivery. Bear in mind that the company is not responsible for the actual delivery, just the dispatch. It is the courier services they use - usual variety of DPD/EVRI/ Royal Mail. I had a problem with a delivery recently - my fault, mistakenly put wrong door number. After several failed attempts at delivery when the parcel was returned to the depot, I contacted C&B customer service who had it re-labelled correctly and the parcel was delivered pronto.
Very happy to continue using their products and services.

14 oktober 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

We like the rosemary thins but in the…

We like the rosemary thins but in the majority of boxes they arrive broken, sometimes in so many pieces that they are almost crumbs.

28 oktober 2023
Review zonder uitnodiging
Logo Cartwright & Butler

Antwoord van Cartwright & Butler

Hello, I hope you are well and thank you for your feedback. Our sincere apologies for the delay in response. I'm sorry to hear that the majority of the boxes arrived broken. This is not the level of service and products we hoped to offer our customers. Rest assured this will be pass to our Quality and Dispatch Team.

If in case this will happen again in your next order which we absolutely hope it won't, kindly contact our Customer Care Team at care@cartwrightandbutler.co.uk so we can investigate and assist you further.

Beoordeeld met 5 van de 5 sterren

Great gifts

I bought their biscuits for my friends from aboard and they absolutely love them, it’s great gifts for friends and family.

5 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchase 2 x hampers (1 gift and 1…

I purchase 2 x hampers (1 gift and 1 for the family) from C&B
I was extremely pleased with the products, all the contents the biscuits and treats were of fantastic quality tasted amazing. the wooden hamper box is reused in the house. I would certainly go to C&B for hampers or luxury food for gifts / special occasions

16 juni 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

3rd Year of purchasing these hampers

3rd Year of purchasing these hampers , boxes and selections for Christmas presents . This year we choose to add our own selections . Wow so happy with the result .
Like previous years the quality and professionalism of the packing, layout and produce hits the top bar !!!

:D thank you

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Hamper Choice

Lovely choice of off Hampers with luxury tasty products that make a great special gift for any occasion.
Great discounts offered and free P&P which make the prices even better :)

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered on the 30th of August

Ordered on the 30th of August, selected the normal delivery option so I expected it to be delivered on the 4th of September but to my pleasant surprise it was delivered by the next day! I made the order from Cape Town, South Africa for a friend in Birmingham and it certainly made their day because they were having a rather hectic work week! I'm impressed by their service and quality of their products!

31 augustus 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer