Carlos cars Reviews 

Excellent customer service. Smooth and fast process and addressed any concerns and is a reliable company. Also very patient with the process.

Was going to buy a car from here.
Phoned about a car I was interested in but the car was not ready.
I phoned a few times and was promised a call back.
No call back car sold to someone else.
After reading the rest of the reviews I probably had a lucky escape.
You should not have to continually call, customer service should be better.
Yes another car was offered but their was never any mention of a deposit for a car that was not Evan able to view.

Very good service I bought my first car and I bought one year warranty too

Thank you al

If you are an out-of-town buyer, BEWARE. CarVue Peterborough (specifically 'Al') used my travel situation to corner me into a nightmare.

​I traveled from Northern Ireland after being personally assured the Citroen C4 was '100% perfect.' It was a lie. Upon arrival, I found:

​Two illegally tyres (a massive safety risk). ​Damaged rims (advertised as refurbished). ​Scratched door handles and mould in the interior (advertised as fully valeted).

​The Trap:

Because I had already paid for a flight and a ferry back to Northern Ireland, I felt completely cornered. They knew I couldn't just walk away without being stranded and hundreds of pounds out of pocket. They exploited my situation to offload a vehicle that was not as described. I have since had to spend over £2,000 of my own money fixing visual defects and safety items they lied about.

​The Financial Misconduct:

Once they had me there, they hit me with a surprise £399 'External Admin Fee.' Combined with the broker fee, I paid £749 in pure fees for a car that wasn't even road-legal or clean. To make it even more suspicious, they issued the sales invoice to the wrong finance company instead of my actual lender.

​The Ghosting:

Within days, the cooling system/heater matrix failed. Al instructed me to bring the car for a diagnostic at a VAT-registered garage. Once the repair bill was confirmed, he stopped answering my calls and ghosted me completely. It took nearly two months of fighting through the Financial Ombudsman and the lender to finally get this repair paid for. This dealership will take your money, lie about the car's condition, and abandon you the moment a fault is found. SAVE YOUR MONEY AND STAY SAFE: GO ELSEWHERE.

Really good services, helped well with getting the vehicle

Reliable service and very responsive. I bought a car and the process was very quick. The seller was very helpful and also gave me a deal on an extended warranty. Overall very happy with the sale and purchase

Got a 2015 Ford Mondeo from them. The service was good from them. They cleaned the car as much as possible at the warehouse (not a deep wash). The seller was really friendly and helpful.

Amazing service bought a MG 3 such a reliable car and drives so smooth 10/10 from car vue definitely recommend for anyone else.

The whole reason this business is a sham is purely down to ALI. He is a professional scammer but not very good in his line of work. If I could describe him, it would be a patronising, uneducated, waste of oxygen. He knows nothing about real life, he’s gonna have a shock when he’s forced to actually become a man.

Ali if you’re reading this, take a BIG look in the mirror before it cracks and change your ways, it’s the month of Ramadan, but clearly doesn’t mean a lot to you anyway. Long as you got your watch.

How do you feel scamming humble people? Do you get a kick out of it? You’ve messed with someone very close to me and one day you’re gonna meet somebody who’s not forgiving at all.

Recently bought a car from Carvue and was really happy with how smoothly it went. The team helped me make sure I was purchasing a car best suited to me! The staff are very knowledgeable and made the whole experience easier with no problems :) the car has been great so far and I’m really satisfied with the service this place provides to customers. Really recommend !

Such an amazing experience and met some really lovely people at Carvue! The team was super friendly and also extremely helpful making the whole process stress free :) The car is in perfect condition and exactly as described on the website! 100% recommend to anyone if you’re looking for a reliable place to buy a car 😄

Excellent customer service. No hassle and do not make you feel pressured and no hard sale tactics. Car was exactly as described in advert. Would highly recommend

Went in with no appointment got a car same day nice smooth transaction lovely sales people easy to deal with everything u look for when buying a car from these lot

Had a great experience dealing with these guys, very polite team and are always available to help.

Purchased a vehicle from CarVue Peterborough Ali and Adam, this is a family run business, received the car via delivery as I live far away and turned up on agreed date, car had a new MOT and Service, unfortunately the car did develop a fault taking it off the road for awhile, however Ali contributed to the repairs and gave me an extended 7 month warranty for the trouble.

Avoid, Avoid, Avoid!
I purchased a vehicle from 16th Avenue Vehicle Solutions Centre (now trading as CarVue) in Peterborough, and unfortunately the experience turned into a lengthy and stressful dispute.

After issues arose, I attempted to resolve matters directly with Adam/Alizain but was unable to reach a satisfactory resolution and was ignored. I was ultimately forced to pursue legal action through the courts in order to recover the money that was lawfully owed to me.

The process took over a year and required a County Court judgment and enforcement through a Third Party Debt Order before payment was finally made. Finally came to court in Jan 2026 flexing a Rolex and a Gold R but didn’t have money to pay me. This was an exhausting process that could have been avoided had the matter been handled properly in the first place.

I would strongly encourage ANYONE considering purchasing a vehicle from this so called establishment to carry out thorough checks and ensure all representations and agreements are clearly documented before proceeding.

Edited: The guy (Ali/Adam) thinks the judgment was entered in default but guys, if someone doesn’t attend to a court ordered mediation, respond to a Letter Before Action or attend court which are 3 LEGAL WAYS - shows them as a rapidly failing business - they’re coherently do NOT want to cooperate with anything it’s always excuses, excuses and excuses!

Payment was ONLY made after Alizain DID NOT pay me directly, DID NOT cooperate with a CCJ, DID NOT cooperate with High Court Enforcement but only till I put a Third Party Debt Order block on his bank account to release the funds he owed me so definitely no cooperation there.

Also it was apparently a new dealership, but it doesn’t take a genius to find out it wasn’t new since the company has been active since August 2024 so…
Just a note guys as well, the owners of the company open and close businesses each year so be aware, they’ll scan you then shut the business to then open a new one - always check Companies House before you do as this guy is crafty