casedintime.com Reviews 

102
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Some issues with delivery caused by the payment platform. However Tony followed up diligently and ensured I got my order. Products are great fun, really nice quality and great for gifts - I’ll b... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my cases and they are by far the best case for travel. The watch feels safe and secure inside, while being compact at the same time!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Will certainly be shopping with casedintime in the near future. First class customer service, there was delays with Royal Mail no fault of their own however I was kept informed all the way until the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the product. I disliked the speed of delivery, I didn't like, that I had to pay custom. When I order stg from China (Ali, Wish, Temu, Shein), those items are custom paid, and delivery is faster... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

Cased in Time are a modern online business supplying and distributing robust watch protection cases in a wide range of colours to both trade and private customers. Our cases are strong enough to protect your precious watches from crushing pressure, scratches, bumps and splashes, light enough to take anywhere. Distinctive colour-ways that match your lifestyle whilst protecting your watch inside. Trusted quality means you can buy from people who understand the true value of your watch and share your passion for watch protection.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

102 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(102)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

I really like the product

I really like the product. The hand written note was an awesome touch and will keep me coming back. I didn’t think shipping was going to take that long (2 weeks to US), but I could have missed that.

2 januari 2023
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Antwoord van casedintime.com

Thank you M Houston for taking the time to leave us a 4 star review. We are delighted that you are highly satisfied with your purchase and our services.

We are sorry to hear your purchase had taken 2 weeks to arrive to you, we can assure you we aim for 5-7 working day turnaround for international tracked and signed postage. Over the last 12 months we have experienced some delays internationally due to the postal service providers we use within the UK having a few technical issues.

Hopefully moving forward these issues are now resolved and we are able to fulfil international orders within our designated turnaround time.

We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Second case from them

Second case from them, they are great. Only thing I would add is that if you have a soft foam insert from a casio case they help stop your watch moving about within this case (they are fine without but better with the insert). Great product

10 januari 2023
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Antwoord van casedintime.com

Thank you Rodney for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. Even more so that this is your second order with us - thank you for your business! We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Brilliant product

Good product, fast delivery great customer service!

5 januari 2023
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Antwoord van casedintime.com

Thank you Ian for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, very happy.

26 december 2022
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Antwoord van casedintime.com

Thank you Sean for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Saw your products on Oicin O'Malley's…

Saw your products on Oicin O'Malley's YouTube channel and purchased 3 cases. didn't make it for Christmas, but worth the wait. Very nice compact case for my watches. Bought an extra for my son in law, he was very appreciative.

29 december 2022
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Antwoord van casedintime.com

Thank you Jeff for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. Even more so that you have purchased several of our cases - thank you so much for your continued support! We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Time to get a case!

Very speedy service and a great quality product.

20 december 2022
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Antwoord van casedintime.com

Thank you Ruthie for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, well made with a quick delivery even at this time of year!

20 december 2022
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Antwoord van casedintime.com

Thank you Stephen for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Best Cases on the Market

Love the guys at Cased in Time. Great service - perfect product.

I gifted about 20 of these cases. Everyone loves it. I even know of one watch that has been saved due to its case.

Thank you very much - wont be my last order 🤩.

19 december 2022
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Antwoord van casedintime.com

Hi, thanks so much for your review. We'd be really keen to hear your story on the watch that was saved. If you have time, please drop us a line on contact@casedintime.com and let us know the story! All the best from the Cased in Time team.

Beoordeeld met 5 van de 5 sterren

Above and beyond!

After placing my order I received regular updates regarding the Royal Mail postal strikes. When it looked like my parcel wasn't going to arrive in time the company resent my order and told IF the original order turned up treat it as a gift. Now not many would do that! The new delivery arrived and was speedily wrapped for Santa. 3 days later the original order arrived. I have put this one aside and will post back after Christmas when there's no chance of a postal strike as I feel, to show appreciation, they helped me so I'll help them. I will definitely be looking forward to using this company again. Above and beyond in the whole process.

14 december 2022
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Antwoord van casedintime.com

Hi Gillian, thanks so much for your lovely review. We're so pleased (and relieved) that your deliveries have arrived. Honestly, no need to post back, we'll take up the issue with the Royal Mail in the new year, but would like you to have the additional delivery for your patience. We look forward to seeing you on the site in the future. Best wishes from the team at Cased in Time.

Beoordeeld met 5 van de 5 sterren

Great product & great service

Great protective case that can hold a variety of different sizes. Solid construction and soft foam inserts.
Great communication from the company as well when handling delivery options due to the strikes.

16 december 2022
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Antwoord van casedintime.com

Hi Ryan, thanks for taking the time to write a review, we're so pleased that you're happy with the product.

Beoordeeld met 5 van de 5 sterren

Will certainly be shopping with…

Will certainly be shopping with casedintime in the near future. First class customer service, there was delays with Royal Mail no fault of their own however I was kept informed all the way until the end of the process! Highly recommend and rate the product very highly.
Thanks Cased in time team much appreciated!

20 november 2022
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Antwoord van casedintime.com

Hi Barri, thanks for your kind review. The Royal Mail situation was a bit of a problem, it seemed to have only affected the parcels from that particular, thankfully we seem to have sorted those now. We're grateful for your patience and hope to see you on our website in the future. Best wishes from the Cased in Time team 👍🏻

Beoordeeld met 5 van de 5 sterren

The package arrived quickly and in…

The package arrived quickly and in great condition. The company was quick to re ship another one due to the mail strikes without even being asked. The product looks great and has good craftsmanship and my husband should love it for Christmas.

4 december 2022
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Antwoord van casedintime.com

Thanks Shawna for your lovely review. We're so pleased that you're happy with your delivery, so pleased that it reached you, eventually. Best wishes from all at Cased in Time 😀

Beoordeeld met 5 van de 5 sterren

First time ordering with Casedintime…

First time ordering with Casedintime and can honestly say the service has been amazing. Kept up to date with order and postage from start to finish by emails. Product is amazing. And I got a pack of free Haribo which makes it even better 😆.
If I could give more than 5* I would definitely do so.

16 december 2022
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Antwoord van casedintime.com

Hi Elaine, thanks so much for your lovely review. It really makes it all worth while to receive good feedback, especially when we have been dealing with the Royal Mail issues. Much appreciated 😀

Beoordeeld met 5 van de 5 sterren

Excellent communication

I ordered a watch case for my husband for Christmas, I received an email to say it had been dispatched under 24 hour tracking with Royal Mail, unfortunately the strikes then hit and I heard nothing from RM. The company kept in contact (without me needing to contact them first) explaining the situation and how they were trying to look in to where my product was. Unfortunately it seemed to be AWOL so they sent another which reached me within 24 hours. They said the original may turn up and if so to keep it as a gift from them, a week or so later my original order did appear. Luckily my husband does actually have 2 watches so in the long run very helpful. The product is great but the company communication and help was excellent considering they had absolutely no control once the product had left them.

8 december 2022
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Antwoord van casedintime.com

Sarah, thanks very much for taking the time to write this review. It means such a lot to us to know that our cases are being well received - eventually!!! We hope that you enjoy the cases. Thanks again from all at Cased in Time.

Beoordeeld met 5 van de 5 sterren

A great purchase

Fast delivery, great product and a personal hand written note within which was a lovely touch. Would definitely recommend

1 december 2022
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Antwoord van casedintime.com

Hi Imran, thanks for taking the time to write a review for us, it is hugely appreciated. All the best from the team at Cased in Time

Beoordeeld met 5 van de 5 sterren

Good quality product and would…

Good quality product and would recommend this company.

10 december 2022
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Antwoord van casedintime.com

Hi Tony, thanks for writing a review for us, as a young business these really mean a lot to us. Cheers!

Beoordeeld met 5 van de 5 sterren

Beautiful products with a personal…

Beautiful products with a personal touch, don’t look and further for excellent service and quality.

2 december 2022
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Antwoord van casedintime.com

Hi Neil, thank you for taking the time to write a review for us. It means such a lot to know that you're happy with the product and service. Customer service is really important to us, we're going to work hard to keep the level as high as possible 😀

Beoordeeld met 5 van de 5 sterren

A great travel case for one watch

Having received the case, it is very well made and protects my watch perfectly in my bag whilst I travel. Would definitely recommend and will be buying another at some point.

9 december 2022
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Antwoord van casedintime.com

Hi Dean, thanks for writing a review for us, we're really pleased that you're happy with the case. Safe travels!

Beoordeeld met 5 van de 5 sterren

The Casedintime crew

The Casedintime crew was helpful and quick about the package delivery and about sharing information.

24 november 2022
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Antwoord van casedintime.com

Hi Hrvoje, thanks so much for taking the time to write a review. It is very much appreciated 👍🏻

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