I really cannot believe how terrible Cash App’s customer service is. It’s honestly baffling considering they’re handling people’s money. Getting any real help is impossible, and the lack of support is... Toon meer
Cashapp
Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Scammed on an eBay sale. CashApp said would take forty-five (45) days to complete and refund my money. Fifty days (50) later and NOTHING HAS BEEN DONE. The customer service staff is based out of... Toon meer
After they closed my account saying some violation that they couldn’t explain to me, and advising my card was stolen reached customer service which is a joke. Horrible service that don’t care of... Toon meer
Support is rude as hell isn’t professional nor does the support let you know whats going on when im asking about my MONEY! After i get my money i will be closing my account i hate cashapp with a passi... Toon meer
While working from home
While working from home, my niece thought she could get away with
stealing my money right from my account. She had access to my purse
and phone. I checked my account that day which is something I do
everyday. I noticed cashapp had $100 of my money, I checked to see
why! The only person who had access was still in my home. She tried
explaining and it was all useless since I have limited funds to start off
with. She also realized she didn't even send it to the correct cashapp
and tried fixing that problem by requesting money right after. If I were
going to give money to someone who's right in FRONT OF ME I would
do it in cash! I don't use cash app too often but I DID plan to use them
again. Long story short, she called and chatted with cash app she said,
and didn't get anywhere since she was trying to make it right after being
busted. NEEDING MY MONEY I went to their CHAT and spoke to someone
who sent me information stating as of 01/13/23, that transaction for $100
was CANCELED and based on my bank it could take up to 3 business
days for it to fall off. On 01/18/2023, that transaction posted! SO THEY
LIED! My money was stolen by a 14 year old and now I am being lied too!
That CASH APP message was sent to NFCU's Fraud Dept. And as long
Cash App confirmed the cancellation, they need to honor it. It's canceled so I
need my money back! And the days mentioned has already expired now. I
was told today 01/20/23 by someone in Cashapp that the money was
NOT stolen and that I gave authorization... THAT BEING THAT PERSONS
ASSUMPTION, SINCE THEY DON'T KNOW THAT FOR SURE, DOESN'T MATTER AT ALL SINCE IT CHANGED
NOTHING! It was stolen and then canceled by cash app. The money is
now being stolen by CASHAPP...
My next complaint will be to Consumer
Financial Protection Bureau who will also get that confirmed
CANCELLATION TEXT.
The Attorney Generals office might be too much for
$100 but if Cashapp does not refund that canceled transaction, I will be
filing there as well. I fully intend on taking this to court. It will be worth it... I can't believe the nerves of people and shame on Cashapp for making me fight for $100 that is already mine.
It would be different if someone was cash app'd $10,000. Either way, it's still mine!
You don't get to claim my money just because it was stolen. THAT DOESN'T WORK ANYWHERE!
I don't care how small the dollar amount is, it was still stolen from me! And I will never give up until I get my money back! THAT IS A PROMISE...
13 januari 2023
Review zonder uitnodiging
Love it and use it a lot!
8 november 2022
Review zonder uitnodiging
Payout not received
Used to be great but now all of a sudden it has stopped sending payouts. I have emailed CS but nothing back yet. I will update the review accordingly after a fair amount of time.
9 januari 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.