CASO Design UK Reviews 

A sturdy and well made air-fryer with two large capacity drawers. It also has the flexibility to convert to a single compartment of 14L capacity making it enormous relative to other air-fryers. It is extremely quiet in operation.

Prompt delivery

We purchased a HW 660 Turbo Hot Water Dispenser to replace our old water dispenser. Quickly delivered and a fantastic product. Easy to use and we love the ability to fill a saucepan up unlike our previous dispenser.

Received within 48hrs of ordering.
Hot water dispenser is great, bought as an upgrade to my old machine and has quite a few improvements.

Easy website to navigate and very quick delivery

Quick answer to "contact us" queries.
Fast delivery.
Well packaged product.

Prompt delivery - two see through baskets in air fryer - converts easily into one mini oven - illuminated compartment(s) - cooks food well although still need to cook a variety of food to see how well it cooks overall

Perfect delivery, perfect item condition, item works perfect.
Would use this company again.
Thank You
Alan P

Simple , energy efficient and easy to use.
I can have as big a cup of coffee as I want or as little as I need .

Ohhhh dear
Bought 1660 model hot water dispenser from Amazon.
It works great but tastes absolutely awful of plastic bottle left out in the sun for a week. Brackish x 10
So I turned to Caso expecting their solutions to get rid of the taste.
They thought I was a scam. They wanted purchase proof before they would even consider my problem
I sent them three varied screenshots. None were good enough. I was disgusted with their 'we must protect ourselves and our products '
Amazon are now on the case. They sent me a proper sales invoice and I have forwarded it
The reply???
We are getting a lot of calls and emails so it might take a while to get back to you!!!!!!
Good product poor staff customer policy

Best buy, with osteoarthritis this has made life so much easier. I'm so pleased with it. Delivery was quick and well packaged, reordering filters, they came next day, very happy purchaser.

Does what it is supposed to, it is quick and has a generous sized water reservoir, which is why we chose this model. Hope the expense outlay is rewarded with longevity

Absolutely loved the ice maker. & delivery was super quick.

Nice looking machine but sadly that’s it
Cubes are so tiny, and by the time I started my drink they were melted
Hugely disappointed
Returned and awaiting refund

Our Caso Design HW660 hot water dispenser failed after two and a half years. The warranty is only two years - which is low for a £130 appliance - and the company offers no help at all beyond that. With no repair or spares service this has just become expensive, short-lived electronic waste. I thought this was pretty irresponsible for a manufacturer in 2025, but they tell me they are only a retailer, and not the manufacturer! Yet their website says: ‘CASO Design has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use.’ Beware their website product reviews too - it seems they don’t accept negative ones! A poor product from a dishonest company.

Very well made product (one cup water heater) that looks good and functions as advertised

We are very happy with are new product

The item has not been delivered - currently 3 working days overdue and counting and customer services have not responded to my 2 emails asking about this. Not sure what to do next. No item. No response. Very expensive mistake!

great product, fast delivery