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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently purchased the El Nino TV cabinet and the Marty dining tables and I’m honestly so happy with both pieces. The El Nino TV cabinet is exactly what I was after really well made and the desig... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently upgraded our dining setting with the Marty Dining Table and a set of Wishbone chairs from Cassa Vida. It's brought such warmth and life to our family space! The Marty Dining Table i... Toon meer

Beoordeeld met 1 van de 5 sterren

I purchased a bed during the Black Friday sales. The company has since lost my bed head and is refusing to refund me my payment of $892. Have contacted Paypal and Visa made a report. DO NOT SHOP HERE.... Toon meer

Beoordeeld met 5 van de 5 sterren

Once you decide on the product, I bought a white side table. It was delivered in a very timely manner and informed by a personal email by staff of delivery date which helped with logistics. when I had... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Kindermeubelwinkel
  4. Meubelaccessoires leverancier
  5. Woonkamermeubilairwinkel
  6. Kantoormeubilair winkel

Geschreven door het bedrijf

Cassa Vida is one of Australia’s leading online-only retailers of home furniture, office furniture & hospitality furniture.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

37 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

I recently purchased the El Nino TV…

I recently purchased the El Nino TV cabinet and the Marty dining tables and I’m honestly so happy with both pieces.
The El Nino TV cabinet is exactly what I was after really well made and the design is simple but elevated. It fits perfectly in my space and makes the whole living area feel more put together. The storage is also really practical without looking bulky.
The Marty dining table is just as impressive. It has such a beautiful finish and feels solid and high quality. It’s the kind of piece that instantly becomes the centre of the home! it looks amazing.
Overall, the quality, design and feel of both pieces exceeded my expectations. You can tell a lot of care goes into their furniture. Would definitely purchase from Casavida again.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently upgraded our dining setting…

We recently upgraded our dining setting with the Marty Dining Table and a set of Wishbone chairs from Cassa Vida. It's brought such warmth and life to our family space!

The Marty Dining Table is modern yet timeless, fitting seamlessly in with the rest of our décor. The table itself feels sturdy and well-crafted, with a smooth finish that’s both elegant and easy to clean.

The Wishbone chairs are equally beautiful - comfortable, supportive, and clearly made with quality elements. Assembly was straightforward, with clear instructions, everything come together perfectly without any issues.

Overall our new dining set from Cassa Vida is functional, comfortable and incredibly stylish.

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality and follow up by cassavida

I’m very happy with my purchase. Our table looks beautiful and sturdy. The build quality is as I expected.
Delivery was as promised and the package arrived in good shape, delivered to the living room- all good.

4 februari 2026
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you for the great review. We are so happy with your purchase. Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Our outdoor furniture arrived a and was…

Our outdoor furniture arrived a and was delivered by the nicest guy. Very friendly. My husband put together and I am so in love. It is exactly what I have been looking for. Thank you Casa Vida team.

17 januari 2026
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

We are so happy you had a great experience! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

I bought a beautiful black cabinet and…

I bought a beautiful black cabinet and it exceeded my expectations. Great quality, sturdy piece of furniture.
I would recommend Cassa Vida ⭐️⭐️⭐️⭐️⭐️

1 augustus 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

So great to hear! Thank you so much for letting us know and thank you for choosing Cassa Vida.

Beoordeeld met 1 van de 5 sterren

Incredibly disappointed with our…

Incredibly disappointed with our purchase. The delivery was delayed without any communication and the boxes arrived damaged. After opening the order post-renovation, we found the desk drawers were broken and a large dent was present. I contacted customer service immediately and sent images explaining the damage and our situation. After a 3 day wait we’ve been told there is a 5-day return policy which leaves us with no option for refund or replacement. Very poor communication and no accountability — not what you’d expect when purchasing a $1500 item. I do not recommend purchasing from this online store.

16 september 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you for taking the time to share your experience—we’re truly sorry to hear about the condition your order arrived in and the frustration this has caused. This is not the level of service or quality we aim to deliver, especially for such an important purchase.

We completely understand how disappointing it must have been to receive damaged items after a delayed delivery, and we also recognize that our communication fell short here. That’s on us, and we sincerely apologise.

While our standard policy is 5 days, we never want policy to stand in the way of doing what’s right—particularly in cases involving damaged goods. We’d really appreciate the opportunity to make this right for you.

Could you please reach out to us directly at support@cassavida.com.au with your order details? We’ll prioritise your case and work with you on a suitable resolution, whether that’s a replacement, repair, or another option that works best for you.

We value your trust and feedback, and we’re actively reviewing how we can improve both our delivery communication and support response times to prevent situations like this in the future.

Beoordeeld met 5 van de 5 sterren

White TV Unit

White TV Unit - Shipping delays but kept me updated and prompt responses and delays were out of their control. Seriously good quality for the price! So impressed and love my new tv unit. Plus it comes out together!!!!

3 juli 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you Melissa. We are so glad you love your new TV unit! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Love my new TV Unit

Love my new tv unit from CassaVida! The customer service was amazing I had all my questions answered almost immediately and had a great delivery experience!

10 juni 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you! We are so glad you had a great experience and you love your new tv unit! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Once you decide on the product

Once you decide on the product, I bought a white side table. It was delivered in a very timely manner and informed by a personal email by staff of delivery date which helped with logistics. when I had emailed after purchase asking for a special drop off location at my home they obliged without hesitation and left it under cover and sage from prying eyes. The package was exactly as ordered. A beautiful piece to add to the bedroom. I will buy many more items on my bucket list without hesitation from Cassa Vida

20 juni 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Wow what a review! We are so glad you are happy! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Awesome recliner

I’ve had my chair for a couple of years now. I am happy to recommend it to anyone looking for something special. After an accident where I broke my back and neck, I was unable to lay flat. I’m up walking again, but still unable to use a bed. This chair has been a lifesaver. It’s strong, large, supportive and very comfortable

24 mei 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

So glad we could help find you a chair that suits your needs! Great to hear! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Found the mattress I wanted

Found the mattress I wanted, easy to purchase and kept up to date with delivery information .Very happy with the whole experience.

1 mei 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you Sue. So glad you are happy! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Quality Furniture & Great Communication

We were very impressed with the quality of the furniture, it was better than we anticipated.
The communication regarding the delivery timing was excellent, and the quick responses made us confident that we were talking to a real person.
The instructions to put the furniture together were easy to follow.
Overall a 5 Star experience.

8 april 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

5 Stars sounds great to us Ian! Thank you do much for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

White Bedsides & Sideboard

Love my new bedroom bedsides and the beautiful lowboy of drawers.

4 februari 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

We are so happy you are happy Elizabeth! Thank you for choosing Cassa Vida

Beoordeeld met 5 van de 5 sterren

Very good customer service, value for money

Very good customer service. Products are solidly built, chest of drawers and bedside table pre-assembled, certainly value for money.

2 mei 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

We are very proud of our product quality and nice of you to say! Thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Cassa Vida has a huge range of quality…

Cassa Vida has a huge range of quality pieces that stand out from the usual pieces. I recently purchased an entertainment unit and could not be happier with the service, product description, and delivery. Thank you, Cassa Vida.

29 april 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Well that's an amazing review! Thank you so much Cheryl and thank you for choosing Cassa Vida.

Beoordeeld met 5 van de 5 sterren

Happy customer!

Have now purchased a few items from Cassa Vida and I’m so happy with the quality of the pieces as well as the excellent service and speed of delivery. Thanks again guys!

29 april 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Thank you so much for leaving a great review and thank you for choosing Cassa Vida!

Beoordeeld met 5 van de 5 sterren

I'm extremely happy with my experience

I'm extremely happy with my experience. The service was excellent, the pricing was very reasonable and I absolutely love the piece I purchased.
The customer service team was also wonderful and I'll definitely be coming back for more in future. Highly recommended!

29 april 2025
Review zonder uitnodiging
Logo Cassa Vida

Antwoord van Cassa Vida

Many thanks for the amazing review and for choosing Cassa Vida!

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