All of the products looked like good quality, had great specifications, and good reviews. The prices seemed fair. I have been burned before, buying things online this way, but I decided to t... Toon meer
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Lees wat reviewers zeggen
I like the product but have not had the opportunity to know if it will do what you say it will do or to see if indeed there will not be any additional cost as advertised. If it works as advertised I... Toon meer
Just ordered the aspirateur. It's too early to give advise on the product, however placing the order has been quite easy. I especially appreciate your offer by paying with PayPal. In the mean time, I... Toon meer
Cheap polyester sweatshirt! I've NEVER seen a polyester sweatshirt before & it was way too small per thier size guide. They refused to exchange unless I pay to return to to CHINA although its was ship... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.
Contactgegevens
A103, Shop 111, No. 109, Changxing Road, Tianhe District, 510650, Guangzhou, China
- contact@mail.casufit.com
- casufit.com
3,7
Gemiddeld
243 reviews
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Purchasing was very easy.
24 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Antwoord van Casufit
Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Convenient
19 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The address on my order was incomplete.
The address on my order was incomplete.
I failed to include the number in the address.
My correct address is 9025 Baker Dr.
Baton Rouge Louisiana 70809
Please confirm that you have received the correct address.
19 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer,
Please don’t worry as we have received your message and revised it for you as requested.
And we will ship your order ASAP.
Have a nice day.
This company is a scam
This company is a scam. I waited far too long, and the items I received were so cheap and unusable! Do not purchase from them. The baseball cap was actually plastic! It does not bend at all. The shirt is so poorly stitched i cannot wear it. The company sent them in a small cellophane bag with absolutely NO information to return or get help.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear Customer,
We are truly sorry to hear about your experience and sincerely apologize for any inconvenience this has caused you. We are committed to resolving this issue and providing you with the assistance you need.
To proceed, could you please provide us with your order number? This will help us verify your purchase and ensure that we address your concerns appropriately. Without the order number, we are unable to confirm that the items were purchased from our store, and thus, we won't be able to process your request.
We appreciate your understanding and cooperation in this matter. Once we have your order number, we will do our best to rectify the situation promptly.
Thank you for your patience.
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I can’t wait to get my t-shirt
I can’t wait to get my t-shirt. Very easy to purchase.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Different and Fun
Love the colorful prints, the casual flow of the dress cuts, and the reasonable prices. I live in a beach community and these dresses fit right in. I can’t comment on the quality yet, as this is my first order with you and I have not received my order. Your website was a little difficult to navigate, so I took one star off for that.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Wish you a great day!
Speedy Help
I was very pleased to get speedy help when the discount coupon that I had been given didn’t work. I sent an email and asked for one that would work and was sent one. I would not have placed the order if that hadn’t come through.
9 augustus 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I have a couple of events coming up in…
I have a couple of events coming up in a few weeks and needed something nice to wear. This was perfect for both events and the price was right.
18 juli 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Easy Site to Navigate
It was easy to find what I was looking for, and easy to locate the size chart.
18 juni 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Company deserves zero stars
I’m being generous in giving even one star( unfortunately have to give one star to send review )
The product I received is of such poor quality that I didn’t at first recognize it. The foto on the website had the cat in the middle of the hoodie surrounded by a cherry blossom tree. Instead the cat was so far to the side its nose was cut off and instead of a cherry blossom tree there was an ugly black and orange wavy ‘grunge’!
Per instructions of Casufit to return and receive a refund for an item of poor quality they needed to be notified within 3 days, I emailed my complaint the day after I received it.
The Merchant requested fotos of the hoodie, which I sent. They then emailed they would reimburse $5 and I could keep the item. I informed that was not what their policy stated. Their second offer was $8 and 20% off on buying another item. I informed them that it was a joke- why would I want to keep such a hideous hoodie and why would I want to buy anything else from their company.
I have since emailed useepay the company that was responsible for the transaction. They contacted the merchant and received same reply hat I received-that I would have to pay for return delivery- which the refund policy states is not true- the merchant would cover return costs!!!
The quality of the merchandise and dealing with customer service’ is a joke and I recommend to beware of dealing with Casufit.
17 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
I never received an item from my order…
I never received an item from my order 5/5 2024 and I was lied to and ignored for weeks. Finally on 5/ 28 they offered to send me the missing item but by this time I had enough of them and I just wanted a refund. Now they are stalling again. The said they would have to contact an different department to see if it is possible. It had better be because they are crooks and no one should buy anything from them.
They are lying again. I sent them pictures of the ones I did receive and I gave them the correct order numbers, etc. It is VGOO133682 the missing item is navy casual pants with Sachiko design printed on it. They have offered me a coupon to settle this but I'd have to buy something to use a coupon and I'm not going to do that. I want my money back or at the very least the pants.
2 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer,
Thank you for contacting us regarding your order concerns.
We have thoroughly searched our records but were unable to locate an order placed on May 5th, 2024 under your account. We have repeatedly requested that you provide us with the correct order number so we can verify the details and resolve the issue promptly, but the order number you have provided does not match any order on our website.
We understand your frustration, and we want to assist you as best as we can. Could you please double-check the order number or provide us with any additional details that might help us locate your order?
Thank you for your understanding and cooperation. We look forward to resolving this matter for you as swiftly as possible.
Great customer service and response…
Great customer service and response time to my orders and I Love the clothes!
22 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
RETURN and REFUND is a joke!
This item is poorly made and a size Medium appears to be more of an Extra Small but the tag says Medium. In order to return or exchange I have to pay a minimum of $30 to send it to China. Or they will refund me $8 and not return it. It shipped from California. I will take it up will my CC company. Casufit.com just lost a customer.
16 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Very unique clothing items at a good…
Very unique clothing items at a good price. Ordering was fast and not complicated. I am getting gifts for family members, I'm sure they will like the style and quality of their gifts.5 star rating!
13 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Shirt is great.
13 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The Big Wave
My original purchase was the Big Wave hoodie. I bought it as a birthday present for someone who collects everything featuring The Big Wave. She LOVES it. It fits perfectly and is warm and cozy. I bought it too late for Christmas and have been holding until now for her birthday.
4 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I love the selection of clothes and the…variety of sizes!
I love the selection of clothes and the bright, beautiful colors! Also, the variety of sizes is very much appreciated!
2 mei 2024
Review zonder uitnodiging
Antwoord van Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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