Casufit Reviews 

244
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I like the product but have not had the opportunity to know if it will do what you say it will do or to see if indeed there will not be any additional cost as advertised. If it works as advertised I... Toon meer

Beoordeeld met 5 van de 5 sterren

Just ordered the aspirateur. It's too early to give advise on the product, however placing the order has been quite easy. I especially appreciate your offer by paying with PayPal. In the mean time, I... Toon meer

Beoordeeld met 5 van de 5 sterren

All of the products looked like good quality, had great specifications, and good reviews. The prices seemed fair. I have been burned before, buying things online this way, but I decided to t... Toon meer

Beoordeeld met 4 van de 5 sterren

Offer of a double purchase discount with a mens shirt. Chalk and cheesr. Not knowing cost in NZ dollars before confirmation of purchase.

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(244)

25 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I love the selection of clothes and the…variety of sizes!

I love the selection of clothes and the bright, beautiful colors! Also, the variety of sizes is very much appreciated!

2 mei 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

Terrible experience—wrong size and poor…

Terrible experience—wrong size and poor quality and company will not take return.
Do not buy from this company!

29 april 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 5 van de 5 sterren

Perfect for so many occasions.

I originally ordered the same top through an ad. On Facebook and I just tried it on and discovered. It's one size too small but I love the shirt and reordered in the next size up. I love this shirt. It is just perfect for so many outfits.

27 april 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

Coupon Code Fraud

I entered my email address for a coupon worth $5.00 off my order, but the coupon code would not work!

25 april 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 4 van de 5 sterren

Present for my Grandson

I like this t shirt and the octopus very much and it was easy to select color and size. This is a present for mygransdon. My only problem with your site was I wanted to change the address to his home but could not do that.

28 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

Wonderful choice of ideas and design

Wonderful choice of ideas and design. Why are you closing? Sad to see that others will not be able to wear the beautiful items.

29 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

Item received is defective

Item received is defective. Size is correct and is beautiful.

I have asked to exchange it for non-defective item. Instead am offered the same "up to $7 refund" and keep the defective shirt or to pay to ship it China for full refund.

I want the shirt but will not keep the defective shirt nor pay more to ship it to China.

I will contact my credit card company to dispute the charge.

14 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE. They want you to believe this is an American company: it is not. It is a CHINESE company. The quality is terrible. The material is 100% polyester and the printing is quality is not good. But don't try to return because they make it very very very incon-
venient to return anything. Shop somewhere else.

19 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 1 van de 5 sterren

When you want to return an item to…

When you want to return an item to Casufit, this is the response you get:
"Dear customer,
You can choose to have a partial refund, no need to return.
We can offer a partial refund of up to $7.
Or follow our return and refund process for returns and refunds.
If you decide to pay for postage and return the item for a full refund or exchange, following is the address:
Name: Hu Yue
Address: 6th Floor, Elevator C, Gate 6, Building 5, Jinfeng Industrial Technology Incubation Park, No. 887 Changchun West Road, Hutang Village, Xiaoshun Town, Jindong District, Jinhua City, Zhejiang Province, China.
Zip code: 321000
Tel: 15382495554
Please provide the return tracking number, logistic company name and the picture of the return package when the item had been returned by you, so that we can track the package.
If you do not provide these or the final package was not successfully returned to our warehouse.
We will not process refunds.
When we receive the return package, we'll exchange or refund you ASAP.

Best regards,
Casufit Team"
This company advertises that you can return items, but it doesn't tell you that you have to send them back to China. They shipped the tee shirt I bought from California, not China. Why can't I return it to California?

3 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 5 van de 5 sterren

You have THE MOST artistic designs and…

You have THE MOST artistic designs and unique clothing of any online retailer!

9 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

I did get my product and was very…

I did get my product and was very pleased as to the fit and the fabric. I have already placed another order. Thank you for responding to my emails so quickly.

9 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

Great looking design on T-shirt

Great looking design on T-shirt, easy to order, overall a good experience. Not sure when order will arrive though, hoping to get an email with a tracking number.

1 maart 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

ZERO STARS!!

ZERO STARS!!! This company is an internet rip-off!
I ordered a 100% cotton sweatshirt, at least that is what was advertised on their website. What I received was NOT cotton! It was stiff and scratchy and gross!
To send it back to China would cost $30, which is what I paid for it. So, they refunded me $7 to keep it! Total rip-off! They don't know their fabrics, or U.S. sizing, or they lie about it.

29 januari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 1 van de 5 sterren

Don't buy from Casufit this is a fraudulent company.

I placed a review minutes after purchasing an item on Casufit.com. I was pleased with the items "available " and the ease of checking out. My order was confirmed immediately. It's now been 10 days and my order not only hasn't shipped, their indicating it's now not in stock. They can't provide a tracking number because the order hasn't been processed. With this knowledge, I asked for a refund. Because nothing has been done for my order (Because of the Chinese Spring Festival) they are now saying that I can get a refund but with a 15% percent amount taken, for "handling fees "What have they handled except for taking my money. This company is a joke. I am persuing and I am suing this company, if anyone would like retribution and justice for their mishandled experience please reach out to me, and join me in taking this company off the market. They are frauds. My email is ibbusy13@gmailcom if you have purchasing issues with this company please contact me and I will have my lawyer contact you.

The reply is automated. If you read my post then read the reply that was given. You can clearly see that Casufit is a fraud company. There is nothing wrong with the courier. It's the fact that they take your money you wait for over 3 weeks before they process any order, they don't offer refunds, . I wouldn't doubt if this is a sweat shop, and the It's little children making up the most of this company. I'm telling you that this Casufit company is a fraud.

9 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 1 van de 5 sterren

Returns & sizing

Everything sizes incorrectly according to their charts! I hated the polyester for the hoodie, it made it very stiff, but I was aware it was polyester when I ordered. It was too small. The top I orded was also too small and puckering at the stitching around the neck. The leggings were too big. The returns are to China and their return policy DOES NOT STATE THAT. It only says the buyer is responsible for return shipping. It is VERY MISLEADING! I always check return policy prior to purchase. With their minimal shipping charges, why would anyone think items would need to be returned to China? Please don't be fooled by this TRICKERY! This is not the customer service we are accustomed to or deserve!

20 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 5 van de 5 sterren

Short ,sweet an easy!

18 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

Many lovely fabrics to choice from…

Many lovely fabrics to choice from depending on your theme interest. The only things I have bought are tee shirts. Most run large. My only problem has been the inconsistent fit of a given size. I bought 5 tee shirts in size XL. Three fit beautifully and two were too big for me to wear However, I have reordered.

16 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

Everything about it is a Homerun!

Everything about it is a Homerun!
The material is luxuriously weighted, smooth and silky outside, soft and comfortable inside.
The cut and sizing are spot on.
The graphics are spectacular!
Truly amazing products and service.

14 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

The ordering experience was very easy

The ordering experience was very easy. I liked the choices provided. Now I'm just waiting for the product to be delivered.

13 februari 2024
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

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