Cataphract Screening & DBS Checks Reviews 233

When I heard I needed to be screened for a new role, I definitely rolled my eyes - the starting date was close and I was expecting it to fall back due to this extra administration. But I had no such issues with Cataphract - the process was slick and professional, using both PC and Mobile phone to quickly share the required information and documents, with no delays. Phone calls were well handled and I received regular progress reports in the form of "traffic light" statuses for each area being screened. Ultimately the screening was completed well within the short timescale I had with excellent Customer Service being demonstrated at each touch-point - Without doubt, the best Screening process I have used in many years of Financial Services employment

Ian was very professional with the interview and made sure I was at ease and went through all the items we needed. I felt it was thorough but not pressured and this is what I wanted from it.

Ian was lovely whilst completing my vetting! Was a breeze!

Daria, who completed my background vetting, was so helpful and efficient. I had a great experience and would thoroughly recommend.

Very fast performance, their performance is amazing

Very comprehensive vetting review carried out by Ian in a professional and engaging manner. I understood the need to provide information but it was discussed in such a way that didn’t make it daunting.

Very friendly and efficient team, Daria was super helpful and responsive. Thank you!

Very professional service. The conversation were simple and in friendly atmosphere. Ian is really professional person, he knows what he is doing and make the conversation running smoothly. Really nice and friendly person.
Really good experience

The process was quick and easy. The certificate arrived sooner than it was mentioned.

I have just filled in the application form for a voluntary post I do for a charilty.

I entered my Driving licence details correctly, but the site insisted that I was entering an incorrect number which did not correlate with the details I had already entered.

Every number and letter I entered was absolutely correct and I wasted about twenty minutes trying to sort out what the problem was. In the end I had to resort to giving a different document.

Shame on you for your inaccuracy and turning a blind eye to the error in your form - I can't be the first person to have had a problem with this. It needs to be corrected as a matter of urgency to save everybody else wasting their time!

I had the vetting interview with Ian, thanks to him for a positive and friendly atmosphere during an interview. Ian was really helpful, answering to any questions I had in great detail. He is full of advice and care, great member of staff! The procedure itself was really simple and smooth. The company tells you in advance what documents will be needed during a meeting. So if you come prepared, it is a very quick process. Overall great staff and smooth procedure.

Very friendly interviewer, very quick and professional response from the staff I was in contact with. They were very helpful and understanding when I needed to amend a mistake

Ian was really friendly and put me at ease during my interview. He was very professional and thorough, giving me confidence during the onboarding process.

Ian was such a lovely man, explain everything clearly and was very friendly.

Excellent service and very helpful to all I'm so happy please keep it up the work

Really supportive staff and great help during the process

I had a great experience with Cataphract during my vetting and screening process. Ian was incredibly helpful and made the entire experience smooth and stress-free. The interview was conducted efficiently, and Ian was both professional and friendly throughout. He took the time to explain everything clearly, which made me feel comfortable and confident in the process. I highly recommend Ian and the Cataphract team for their excellent service!

Excellent service from our Screening Manager Daria. Incredibly helpful and communicative throughout the process. Would recommend to any clients that we engage with that required a screening service.

I held an interview With Ian Arrowsmith via Cataphract. A true Gentleman. Make me feel comfortable while remaining professional. Answered any questions I had, and explained the process in great detail. Thank you again Ian.