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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

There are a number of issues: user interface is not great and rather clunky. Portfolio does not show % profit or loss on a position let alone annualised profit or loss per transaction under making up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Provide a more complete financial service. The shares list needs to be more complete. Also add more products like futures, forex and other derivatives. Maybe link to Yahoo finance and other service... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I tried to open an account in Moneybase and they closed my account before it was even opened. In the livechat they told me my account was beyond their risk limit. I do not understand what kind of risk... Toon meer

Beoordeeld met 3 van de 5 sterren

It is good, very fast but the older system was better. It Contained more information. Furthermore it would be helpful if research reports are made for every equity on the stock exchange especially in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Effectenmakelaar

Geschreven door het bedrijf

CCTrader was an award winning online trading platform launched in 2001.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Worst banking app ever!

I tried to open an account in Moneybase and they closed my account before it was even opened. In the livechat they told me my account was beyond their risk limit. I do not understand what kind of risk if I never moved 1 cent in this banking app and I only did the normal KYC. Avoid losing time on Moneybase. They will just refuse your application without any reason. Waste of time!

14 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple navigation and menu

I like the simple menu and navigation. I am from Lithuania and the account creation was exactly like in other apps or portals as new regulations came in this year. So glad, this company complies with all requirements and do not play around. Plus I found Starter Plan great in value.

12 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best customer service.

Great customer service.
Great platform.
I've been with CC trader for three years and just love them.
I can't emphasize enough how easy it is to get.through to customer service and how professional they are.
Highly recommend!!!

27 augustus 2021
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hi Carl, thank you for your postive review and we're glad you are well served by our customer service team.

Feel free to follow our public roadmap to see what's coming next https://trello.com/b/TOdBkXEv/cctrader-public-roadmap

Beoordeeld met 4 van de 5 sterren

A no fuss reliable and safe platform

A straight forward trading platform which is pretty intuitive to navigate around. The latest update has surely given the whole experience a boost in the right direction. Support is great within stipulated hours. Majority of markets are available with any missing ones added after contacting support. Looking forward to future releases.

24 februari 2021
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hey Gus, thank you for your review. We're glad you are enjoying the latest update and had a good expereince with our support crew. Feel free to join pour public roadmap (https://trello.com/b/TOdBkXEv) and vote on or suggest features you'd like to see in the near future.

Beoordeeld met 3 van de 5 sterren

Comprehensive trading platform with…

Comprehensive trading platform with sustainable fees.
Lacks intelligence, educational and news content.
The UX leaves a lot to desire.

9 februari 2021
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Dear Traveller, first of all thank you for your review which we appreciate. We have recently updated the platform and feedback from users has been very positive. We have more UX enhancements coming soon. We are work very closely with our community and would really love to get in touch with you to see how we can better your experience. Please do get in touch with us directly via roadmap@cctrader.com or by leaving a comment on the CCTrader Public roadmap or by sending us a message on Facebook addressed to the product owner.

In terms of news feeds we do have feeds from all around the world and we welcome feedback on this also. We hope to hear from you soon and thank you once again for being a customer of CCTrader.

Beoordeeld met 5 van de 5 sterren

Very happy with the service!!

I'm really happy with the CCTrader platform and its new update! I have made money using it and I'm quite pleased with it. The customer support is friendly and always there when I need them. I'm new to trading and CCTrader has been an experience for me! I would highly recommend anyone who wants to trade stocks to use CCTrader and its platform. Thank you, CCTrader for all you've done!

8 juni 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hey Nelson,

Thanks for the positive review and glad you had a great experience.

Beoordeeld met 5 van de 5 sterren

Fast and reliable!!

Fast and reliable!! Been using from the start and mobile app has improved continuously year after year.

3 juni 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hey Steve, thanks for the 5 stars and glad you are enjoying the experience. We have more to come, have a look at our public roadmap: https://trello.com/b/TOdBkXEv

Beoordeeld met 5 van de 5 sterren

Great customer service!

Have been using this company or a few months now and I'm very impressed. Their customer service is second to none, if you have any issues or queries they respond to you within minutes (even after hours).

The platform is detailed but easy to use. The mobile app is great too!

Good Job Guys :)

28 april 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Prices displayed are far from live most…

Prices displayed are far from live most of the time. When selling or buying the price displayed is highly unreliable due to delay. When the system hangs it displays a delayed price (15min to 1hr prior) which is very disorienting. The executed price often has nothing to do with the bid/ask price. This is most likely to the delay to send an order (not execute, send only), which sometimes was up to 30seconds. On one occasion this delay cost me quite a lot.
The app also decides to log you out every now and again without warning. You'll be waiting to close a position hit buy/sell and the login page shows up.
Commission at 0.1% is not cheap either.

17 april 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Reliable, efficient, user-friendly

This is a good site, very easy to navigate, with an efficient and helpful online support function. The trade function is effective and reliable, and while I do miss certain analytical features (re own portfolio characteristics), overall I would not hesitate to recommend CC Trader.

16 april 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hi Joseph, thank you for the positive feedback and detailed review. We will certainly take your analytical features and discuss with the product teams.

Beoordeeld met 4 van de 5 sterren

Too expensive fees

14 april 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hey, thank you for your feedback and will take this under advisement. We also welcome you to follow our public roadmap (https://trello.com/b/TOdBkXEv/cctrader-public-roadmap) to view and vote on future features which will be added to the platform.

Beoordeeld met 5 van de 5 sterren

Resolution of a stoploss issue

Resolved an issue with a stoploss execution as expected. Thanks for your support

14 april 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hi Andrew, glad we could be of assistance.

Beoordeeld met 4 van de 5 sterren

Trading charges are a bit expensive…

Trading charges are a bit expensive compared to overseas competitors.

14 april 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hi Mr Cachia, thank you for your positive feedback and will take it under advisement.

Beoordeeld met 1 van de 5 sterren

Very slow website

14 april 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Hi Clement, we apologise for your negative experience, we are constantly working to ensure that the platform runs as fast as possible. If you could kindly reach-out on via support chat that would help us solve this for you.

We also welcome you to follow our public roadmap (https://trello.com/b/TOdBkXEv/cctrader-public-roadmap) to view and vote on future features which will be added to the platform as well as report any bugs or issues.

Beoordeeld met 5 van de 5 sterren

EXCELLENT & APPRECIATE THE BACK-OFFICE…

EXCELLENT & APPRECIATE THE BACK-OFFICE WORK TOO.THAT IS IMPORTANT FOR ME SINCE I TRADE WORLD-WIDE 24/7.THANK-YOU & KEEP-IT-UP.
from
BANK@BULL

26 maart 2020
Review zonder uitnodiging
Logo CC Trader

Antwoord van CC Trader

Thank you for the positive review and comments, you're more than welcome.

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