CCTV Direct (UK) Limited Reviews 1.674

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was unsure which NVR would be suitable as an upgrade to an existing system, CCTV Direct were very helpful on the phone and explained all the various options. Once the order had been placed it arr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beveiligingssysteem leverancier
  2. Inbraakalarmwinkel
  3. Kabelmaatschappij
  4. Brandalarm leverancier
  5. Wegcamera
  6. Beveiligingsmaterialenwinkel

Geschreven door het bedrijf

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Geschreven door het bedrijf

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Contactgegevens

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 52% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 4 van de 5 sterren

Great help from Sully at CCTV Direct !

Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor service ... what do you think?

One item was not in stock, although I ordered it.

The other item has not arrived. Over 1 week later!

I assume it is safe to conclude that this represents very poor service.

Might be better to actually get your service function working and deprioritise Trust Pilot reviews!

4 mei 2026
Beoordeeld met 5 van de 5 sterren

Decent Supplier

Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm still waiting for my equipment

I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!

Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews

21 april 2026
Beoordeeld met 5 van de 5 sterren

Great service and rapid delivery…

Great service and rapid delivery throughout.

6 april 2026
Review zonder uitnodiging
Logo CCTV Direct (UK) Limited

Antwoord van CCTV Direct (UK) Limited

Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent service from the team

Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.

7 april 2026
Logo CCTV Direct (UK) Limited

Antwoord van CCTV Direct (UK) Limited

Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.

Beoordeeld met 5 van de 5 sterren

Excellent product at competitive price…

Excellent product at competitive price - fast delivery

2 april 2026
Logo CCTV Direct (UK) Limited

Antwoord van CCTV Direct (UK) Limited

Thank you for your feedback! We’re glad you’re happy with the product quality, competitive pricing, and fast delivery. We appreciate your support.

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