Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Toon meer
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Lees wat reviewers zeggen
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Toon meer
Bedrijf heeft geantwoord
CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Toon meer
Bedrijf heeft geantwoord
I was unsure which NVR would be suitable as an upgrade to an existing system, CCTV Direct were very helpful on the phone and explained all the various options. Once the order had been placed it arr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem leverancier
- Inbraakalarmwinkel
- Kabelmaatschappij
- Brandalarm leverancier
- Wegcamera
- Beveiligingsmaterialenwinkel
Geschreven door het bedrijf
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Geschreven door het bedrijf
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Contactgegevens
73 Whalley New Road, BB1 6JY, Blackburn, Verenigd Koninkrijk
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk

New AI CCTV Camera Just Launched!
Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery all quality items
Great help from Sully at CCTV Direct !
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…
Did well for a big order
Had few hiccups, but were fast in sorting them out. Would recommend,
Very poor service ... what do you think?
One item was not in stock, although I ordered it.
The other item has not arrived. Over 1 week later!
I assume it is safe to conclude that this represents very poor service.
Might be better to actually get your service function working and deprioritise Trust Pilot reviews!
Part of the order is as missing from…
Part of the order is as missing from the delivery. No reply’s from emails or WhatsApp.
Very good pre sales information
Very good pre sales information. They guided me through which camera I needed.
Although I don’t my items that I need,I…
Although I don’t my items that I need,I quickly get my refund.they are reliable company. Thanks👍
Bloody excellent service and super…
Bloody excellent service and super quick.
Great price as well 😎
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
Quick systems
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews
Zero Support
Issue with a supplied part, called and got no answer, emailed and got no reply
Great service and rapid delivery…
Great service and rapid delivery throughout.

Antwoord van CCTV Direct (UK) Limited
Excellent service from the team
Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.

Antwoord van CCTV Direct (UK) Limited
Excellent product at competitive price…
Excellent product at competitive price - fast delivery

Antwoord van CCTV Direct (UK) Limited
advertised some equipment on there web…
advertised some equipment on there web site which they were quick to take payment for but then couldn't get the part!! did get refund.
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