★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Toon meer
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The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Toon meer
Bedrijf heeft geantwoord
Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Toon meer
Bedrijf heeft geantwoord
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem leverancier
- Inbraakalarmwinkel
- Kabelmaatschappij
- Brandalarm leverancier
- Wegcamera
- Beveiligingsmaterialenwinkel
Geschreven door het bedrijf
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Geschreven door het bedrijf
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Contactgegevens
73 Whalley New Road, BB1 6JY, Blackburn, Verenigd Koninkrijk
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van CCTV Direct (UK) Limited
Thank you for your feedback! We're glad your package arrived on time and that you're happy with the product. We appreciate your support and hope to serve you again soon.
Antwoord van CCTV Direct (UK) Limited
Thank you for your feedback! We're glad you found the experience quick and straightforward. We appreciate your support and look forward to welcoming you back.
Antwoord van CCTV Direct (UK) Limited
hank you for your feedback! We're pleased to hear you were happy with our service. We appreciate your support and look forward to helping you again soon.
G2H rather than G2-L ...good idea
The second part of my overall purchase meant that CCTVDirect substituted two cameras - upgrades to the ones I actually thought I wanted - which caused me quite some concern.
However, having researched the matter over the last few days and also having spoken to them (via WhatsApp, and they also telephoned me), I now see that CCTVDirect's replacements (recommended to them by Hikvision) are going to serve me better than my original plan.
There would have been no problem had I rejected the substitution for a refund, but I decided to stick with the cameras sent because I think they'll serve their purpose more effectively.
I'll be happy to buy from them again and to use their experience. Next time I will telephone beforehand if there's a risk of the camera being an older model (G2-L) and perhaps their website being a bit behind.
18 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for the detailed review and for giving us the chance to explain the camera upgrade. We completely understand why the substitution was a concern at first, especially when you've carefully chosen specific models.
We're glad that after doing your own research and speaking with our team, you felt comfortable keeping the upgraded cameras and could see the benefits they offer. We always aim to recommend the most suitable and up-to-date products available, but we know it's important that customers have all the information they need to make the right decision.
We really appreciate your understanding and your confidence in our advice. Thanks again for choosing us, and we look forward to helping you with future purchases. A quick call before ordering is always welcome if you'd like to double-check availability or discuss the latest model options.
Antwoord van CCTV Direct (UK) Limited
Thanks for your review! We're pleased to hear you found our service speedy and efficient. We appreciate your support and look forward to helping you again in the future. 😊
Antwoord van CCTV Direct (UK) Limited
Thanks for your great feedback! We're delighted to hear that your order arrived quickly and that you had a positive experience with our customer service team. We really appreciate your support and look forward to serving you again soon. 😊
GOOD QUALITY PRODUCT DELEVERY EXCELLENT…
GOOD QUALITY PRODUCT DELEVERY EXCELLENT WOULD USE AGAIN WEBSITE EASY TO USE
13 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thank you for your review! We're pleased to hear that you were happy with the quality of the product, the excellent delivery service, and how easy you found our website to use. It's great to know you'd choose to shop with us again. We appreciate your support and look forward to serving you in the future. 😊
One of the units purchased was DOA
One of the units purchased was DOA - have contacted via web form but have not heard back as yet
14 mei 2026
Top service
Top service. Very efficient and seem to always have the latest products in stock before even the main distributors.
8 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for the great feedback! We're really pleased to hear you've had a positive experience with us. We work hard to keep up with the latest products and make sure our customers have access to new technology as soon as possible. Your support means a lot to us, and we look forward to helping you again on your next purchase. 😊
Good delivery and good product
7 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for your review! We're glad to hear that you're happy with both the product and the delivery service. We appreciate your support and hope to see you again for your next purchase. 😊
Very smooth and fast experience.
Very smooth and fast experience.
Kept me informed throughout.
6 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for your review! We're delighted to hear that you had a smooth and fast experience with us. Keeping our customers informed every step of the way is important to us, so it's great to know that was reflected in your order. We appreciate your support and look forward to serving you again soon. 😊
Antwoord van CCTV Direct (UK) Limited
Thanks for your review! We're glad to hear the product was exactly what you were looking for and that it arrived quickly. We appreciate your support and hope to help you again with your next order. 😊
Quick delivery all quality items
5 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for your review! We're pleased to hear that your order arrived quickly and that you were happy with the quality of the items. We appreciate your support and look forward to serving you again in the future. 😊
Great help from Sully at CCTV Direct !
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…
13 mei 2026
Review zonder uitnodiging
Antwoord van CCTV Direct (UK) Limited
Thank you for the fantastic review! We're thrilled Sully was able to help get your alarm battery safely to Dublin and navigate the Brexit maze without needing a map and compass! 😄 It's great to hear we could save you from replacing the entire alarm system. We'll be sure to pass your kind words on to Sully. Thanks again for your support, and we're delighted everything worked out!
Did well for a big order
Had few hiccups, but were fast in sorting them out. Would recommend,
6 mei 2026
Antwoord van CCTV Direct (UK) Limited
Thanks for your review. We're glad we could sort out the few hiccups quickly and get everything resolved for you. We appreciate your recommendation and look forward to helping you again. 😊
Very poor service ... what do you think?
One item was not in stock, although I ordered it.
The other item has not arrived. Over 1 week later!
I assume it is safe to conclude that this represents very poor service.
Might be better to actually get your service function working and deprioritise Trust Pilot reviews!
4 mei 2026
Part of the order is as missing from…
Part of the order is as missing from the delivery. No reply’s from emails or WhatsApp.
29 april 2026
Very good pre sales information
Very good pre sales information. They guided me through which camera I needed.
1 mei 2026
Although I don’t my items that I need,I…
Although I don’t my items that I need,I quickly get my refund.they are reliable company. Thanks👍
23 april 2026
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