I had a tempered glass screen protector that cracked because I dropped my phone twice. The warranty replacement worked out great for me. I simply notified them of the need for a replacement filled out... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
customer service non responsive when I had issues trying to register product. Can't imagine what would happen if I had to file a claim. Returned our phones to Verizon. Purchased new phones, applied s... Toon meer
Bedrijf heeft geantwoord
I purchased a 100 dollar screen protection plan and got my screen repaired and had the product installed the same day. Once my baby cracked it, I realized that it was not registered. After registering... Toon meer
I had a hard time navigating the procedures to file a warranty claim. No person ever answers the phone, all must be done via computer. Being an older person, this is not always easy. Finally was ab... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
cellhelmet, as seen on Shark Tank, offers the best Liquid Glass screen protector for iPhone and Galaxy, plus chargers, cables, power banks and magnetic mounts.
Contactgegevens
207 Overlook Drive, 15143, Sewickley, Verenigde Staten
- 412-610-0692
- customer.service@cellhelmet.com
- cellhelmet.com
Heeft 4% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good product delivered on time
I had a tempered glass screen protector…
I had a tempered glass screen protector that cracked because I dropped my phone twice. The warranty replacement worked out great for me. I simply notified them of the need for a replacement filled out a couple fields online and within a week I had a new screen protector.
this is the third time in just over a…
this is the third time in just over a year that i have had to replace this screen protector due to breakage.the only good thing I can say is they don’t last long enough to get scratched.
Amazing scam
I purchased a 100 dollar screen protection plan and got my screen repaired and had the product installed the same day. Once my baby cracked it, I realized that it was not registered. After registering it, I was told my repair would not be honored because it was damaged.
USB-C recharging cord
My wife and I recently upgraded our iPhones at Verizon. The Verizon representative noted, if we had a problem with the iPhone, our Verizon iPhone warranty would not be honored if we used non-Cellhelmet accessories. So we purchased the Cellhelmet charger and extension cords for our 2 phones (pricey they were). The extension cords are a piece of junk. On both my and my wife's cords, the USB-C connection to the iPhone got stuck in the phone. Yeah, there's a warranty on the cords but to get the "free" replacement cord, there's a $12.50 processes and handling charge. If the product was good, they should just be replaced, no-charge but I guess this is happening too often and therefore expensive to replace this piece of junk...as is their warranty. Just as we are doing, I'm willing to bet people shy away from making a claim because of the charge (so the failure rate is never really known). Same on Verizon...and shame on Cellhelmet!
Great service
The process was extremely simple and I received support through my entire request.
Breaks easily and have to pay for…
Breaks easily and have to pay for replacement with warranty.
Loyal Customer
I've used Cellhelmet several times now.
I've only had one time where customer service failed to support me (request #PPG-47168).
But I think the product ia great.
Easy to scratch. Not worth the price
Easy to scratch. easy for edges of glass to break.
a horrible company
a horrible company, a hard to use app, there customer service does look to help you, right away telling you your claim was denided after you bought there product that the ubreakifix recommened, wont use that again as well, dont waste your money they dont sand behind there product, dont use them dont waste your money
Quick response and great warranty…
Quick response and great warranty policy. My product was replaced so easily and with no hassle.
The product does not last
The product does not last. Had only two weeks and started cracking. Warranty does not matter still have to pay for replacement. Do not purchase
Product shipped fast
My question was answered in a…
My question was answered in a reasonable amount of time , plus you showed me some deals .
Canceled order no communication
They canceled and refunded the order without any communication. Didn't ask if there was another case that we would want or anything. I am grateful that they refunded it but would have been nice to have communication before getting the refund notice.

Antwoord van cellhelmet
Difficult Procedure for filing Warranty Claim…
I had a hard time navigating the procedures to file a warranty claim. No person ever answers the phone, all must be done via computer. Being an older person, this is not always easy. Finally was able to order a new phone charger but even though my receipt showed that I have an Android phone, you sent me an I Phone product. Luckily, the charger works for both but I had to use my old Android cord.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







