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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Articolo arrivato il giorno prima di quello previsto, tutto ok. L'unica pecca è che il dito non lascia una tracciatura del pacco ed è praticamente impossibile parlare con loro perchè non rispondono al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was initially worried because of some comments, but I'm pleasantly surprised and happy with my purchase. The Funko is authentic and the price is great. The shipping cost is also one of the best I've... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Eu não curti muito do que eu comprei, parece de má qualidade, comprei um funko pop e ele chegou mal pintado/mal feito. Fiquei desiludida, pois vou dar de prenda para meu namorado e tem esses defeitos.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I definitley didnt expect such a quick turnaround. OMG my item showed up way sooner than predicted. In my journey, Ive tried many fan stores, but these folks stood out. Their attention to detail w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzamelaarswinkel

Geschreven door het bedrijf

Discover a world of exclusive figures, creative toys and collections.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

37 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 3 van de 5 sterren

Eu não curti muito do que eu comprei

Eu não curti muito do que eu comprei, parece de má qualidade, comprei um funko pop e ele chegou mal pintado/mal feito. Fiquei desiludida, pois vou dar de prenda para meu namorado e tem esses defeitos. Chegou até que bem rápido

13 december 2024
Logo CenasFixes

Antwoord van CenasFixes

Olá, sentimos muito que o produto não tenha atendido às suas expectativas. Prezamos pela qualidade dos nossos itens e queremos resolver isso para você. Por favor, entre em contato com a nossa equipe de suporte para que possamos encontrar a melhor solução. Agradecemos pelo seu feedback e por mencionar a rapidez da entrega. Estamos aqui para ajudar!

Beoordeeld met 5 van de 5 sterren

The Funko arrived in perfect condition…

The Funko arrived in perfect condition and with no damage, as requested. Thank you.

21 oktober 2024
Logo CenasFixes

Antwoord van CenasFixes

Thank you for your kind words! We're thrilled to hear the Funko arrived in perfect condition as expected. We hope you enjoy it, and we look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Great support

Great support, thanks for resolving my doubts. The package arrived on time for my girlfriend's birthday, and she loved It. Excellent quality.

7 oktober 2024
Logo CenasFixes

Antwoord van CenasFixes

Thanks for your support too. This message means a lot! Happy birthday to your girlfriend! Looking forward to your next shop!

Beoordeeld met 5 van de 5 sterren

pleasantly surprised and happy

I was initially worried because of some comments, but I'm pleasantly surprised and happy with my purchase. The Funko is authentic and the price is great. The shipping cost is also one of the best I've found. It was a gift, and we verified its authenticity. I was reassured by the comments stating that the store offers refunds if the customer is not satisfied as some products are supplied by third-party suppliers. So nothing to worry about. Therefore, I highly recommend this store.

6 oktober 2024
Logo CenasFixes

Antwoord van CenasFixes

Hi Joaquim! Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you're happy with your purchase and that the authenticity of the Funko was verified. We strive to offer great prices and reliable shipping, and we're glad it met your expectations. Customer satisfaction is our top priority, so it's wonderful to know that our refund policy provided reassurance. We appreciate your recommendation and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

I recommend it!

I just loved the experience of buying on Cenas Fixes. They are careful and kind, and I received the product very fast! A nice recommendation.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

They sell fakes. They are scamming you. So unless you are happy with a badly 3D printed and painted Pop, then runnnnnn far away from this company.

The accidental sharpie mark on my box and intense smell of it in the box was what had me investigate first. Because they had done such a bad job hand painting the Pop they missed some gold details and tried to fill them with gold sharpie.

The box is also badly printed. I compared it to the rest of my collection of Funkos and it's obviously fake fake fakeeeeee.

Another tell sign, no serial number on the foot of the character.

Stay far away from this business!

26 september 2024
Review zonder uitnodiging
Logo CenasFixes

Antwoord van CenasFixes

Dear Customer,

We want to assure you that we do not sell fake products. If you have received the wrong product, we will definitely issue a refund, which has already been processed. Your satisfaction is our top priority. We have informed the supplier about this mistake and we are committed to preventing the sale of fake products in the future.

Thank you.

Beoordeeld met 5 van de 5 sterren

A Must-Visit Store for Pop Culture Fans & More!

The website is very user-friendly, with a clean and simple layout that makes navigation easy. It offers a wide variety of items, particularly focused on pop culture collectibles such as figures, anime merchandise, and products from popular TV series and movies.

The checkout process is smooth, and the product descriptions are detailed, which makes shopping more convenient. Overall, I highly recommend this site for any pop culture enthusiast. I will definitely be making more purchases in the future!

24 september 2024
Beoordeeld met 5 van de 5 sterren

I Had a fantastic experience at this…

I Had a fantastic experience at this store. Arrived before the delivery time and the product is original and excellent quality.

12 september 2024
Logo CenasFixes

Antwoord van CenasFixes

We're so happy to hear your order arrived early and that you’re loving the quality. It means a lot to us! Can’t wait to have you shop with us again!

Beoordeeld met 1 van de 5 sterren

So i give you an update after i got…

So i give you an update after i got scammed with fake funko pop by cenasfixes. Firs i brought 4 pop and littéralement the 4 have huge flaws like eyes paint out of the socket, cheap box with a mate finish and overall cheap. I send them pictures and want a refund on 2 of my 4 because the other 2 i dont care i want them in my collection because there like 500$ each but then they say that their return process have problems so they will resend ome and partiale refund the other. I got the replacement and it look as bad as the first one. Im so pissed that it is the third review i make for cenasfixes.online! please just by real ones and dont try them!

11 september 2024
Review zonder uitnodiging
Logo CenasFixes

Antwoord van CenasFixes

Again, I apologize for the inconvenience you have experienced with your Funko figure. We understand your frustration and would like to offer you a full refund for the items in question. We wanted to make sure you have an item that brings you joy so we sent you a new item, but unhappily it didn't. We've reported the issue to our new supplier for this item and have already processed a solution for a refund.

Beoordeeld met 1 van de 5 sterren

The funko received is fake

The funko received is fake! Not buy! Put is original and it’s not true!

12 juli 2024
Review zonder uitnodiging
Logo CenasFixes

Antwoord van CenasFixes

Dear Amanda,

Thank you for bringing this to our attention. We are very sorry to hear that you are dissatisfied with your recent purchase. Please be assured that we take issues like this very seriously. Our course of action is to return the product to the supplier, even if the supplier has Funko authorization for this item.

In the meantime, we are committed to making this right for you.

We will be happy to offer you a full refund, please check your email box with the free label to return the product received.

Thank you for your understanding and patience as we work to resolve this issue.

Beoordeeld met 5 van de 5 sterren

Product actually is great quality

Product actually is great quality, real and authentic, and was a good price for this specific Funko.

3 juli 2024
Logo CenasFixes

Antwoord van CenasFixes

Thank you so much for your wonderful review! 🎉 Knowing that you got it at a good price makes us even happier. Your satisfaction is our top priority, and your feedback truly made our day! 🌟

Beoordeeld met 5 van de 5 sterren

My rate for this service

This this service is very good. When I had questions, they answered and helped me very quickly. Overall it was very good.
Although I received the wrong product, this does not relate to the quality of service. I give the service 5★
Thank you

24 juni 2024
Logo CenasFixes

Antwoord van CenasFixes

Thank you for your kind words and for taking the time to leave us a review! We are delighted to hear that you had a positive experience with our customer service team. We're sorry to hear about the mix-up with your order, and we appreciate your understanding that it doesn't reflect our service quality. Your satisfaction is very important to us, and we are always here to help resolve any issues quickly.

Thank you again for your 5-star rating and for choosing our service!

Beoordeeld met 5 van de 5 sterren

It’s awesome it came Monday and my…

It’s awesome it came Monday and my granddaughter move up day for kindergarten is Tuesday so excited thank you

18 mei 2024
Logo CenasFixes

Antwoord van CenasFixes

Thank you so much for your kind words! We're thrilled to hear that your granddaughter's move-up day was made even more special. Your excitement means the world to us!

Beoordeeld met 5 van de 5 sterren

This was a surprisingly good…

This was a surprisingly good experience. The delivery time wasn’t too bad considering the distance and the product was well protected.

21 maart 2024
Logo CenasFixes

Antwoord van CenasFixes

Thank you so much for your feedback! We really appreciate it and it's helpful to us.

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