The biggest thing for me has been the communication. Whenever there's a maintenance request, they explain what needs to be done and keep me updated on the progress. I never feel like I'm left wonderin... Toon meer
Bedrijf heeft geantwoord
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The biggest thing for me has been the communication. Whenever there's a maintenance request, they explain what needs to be done and keep me updated on the progress. I never feel like I'm left wonderin... Toon meer
Bedrijf heeft geantwoord
I have been with Certainty Property for just over 2.5 years. For about 2 years, the comms has been atrocious and below minimum standards for any company. However, within the last 5 months, I have... Toon meer
Simon is pathetic, no sense of talking, very rude and greedy, stay away from these liars
Very poor communication often taking a week or more to reply to emails even with urgent matters. Did not submit QCAT application on time, despite being reminded multiple times, in writing. Incorrectly... Toon meer
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I was initially skeptical when I learned about Certainty Property and its guaranteed rental program. Apart from Australia's DHA, there's no other company I know of that has the program. But I gave the 2 ex-bankers who own the company a ring. From the get-go, they were informative and decisive. I worked with a number of rental property management companies in the past where onboarding of renters took up to 3-4 weeks. Certainty Property took over my apartment and onboarded a quality tenant with increased rent in 1 week. I was also impressed with how they pivoted their model during COVID. Rental is now paid on time every week instead. It took me one year to write this review. I wanted to measure their performance. My verdict: Excellent and integrous company. There are no games with Simon and Cameron. No investor has time for that. I won't change management companies because of it.
I would like to thank Cameron & Simon and their team, they have been very helpful, professional and honest, I didn't even notice when the tenant rental fallen in arrears, the team acts so quickly and pay me the rent on-time. I greatly appreciated. I know my properties are in safe hands under Certainty Property management. Thank you so much!
I haven’t looked back since working with the great team at Certainty. They are very professional and attentive to all my needs. Highly recommend them!

Antwoord van certaintyproperty.com.au
Fantastic, Fantastic, Fantastic! Love you're work gentlemen!

Antwoord van certaintyproperty.com.au
Cameron and the whole team were very transparent from the beginning on and made working with them incredible easy and productive. I wish I would’ve found them earlier to support me. Excellent service which I can recommend to every landlord.

Antwoord van certaintyproperty.com.au
Cameron and his team were really responsive, really professional, and incredibly helpful. It was such a refreshing change in the property sector. Really appreciate their continued efforts...
Great value for the level of service received. Responsive to issues and dealt with promptly, highly recommended.
Really stoked with the service I have received. Whenever I have a question it gets answered straight away. I had a tenant who was constantly behind in their rent. Nothing major but consistently behind. I engaged Certainty Property and straight away my tenant was brought up to speed and hasn't been late since.

Antwoord van certaintyproperty.com.au
Cameron built trust with us immediately when he accompanied me to a potentially awkward situation with former tenants. This was really valued by me/us. He has maintained out trust, we have a much-needed secure two year lease and everything is looking good!

Antwoord van certaintyproperty.com.au
Have just switched over four properties that were previously being managed by different agencies in different states. Has been a VERY smooth handover and has been handled very well. Really impressed. Will have to see how the ongoing management goes but so far so good.

Antwoord van certaintyproperty.com.au
The Certainty property team have been managing my apartment for over 6 months now. Always such a smooth process with tenant communication through them and superior service in general.
5/5 - Would Recommend!

Antwoord van certaintyproperty.com.au
I have 30 years experience in and around property and these guys are the most responsive, communicative property managers I have ever dealt with. They now get all my business and referrals and I wouldn't hesitate to recommend them to family and friends.

Antwoord van certaintyproperty.com.au
Would highly recommend, I have worked with countless agents over the years and Certainty Property are hands down the best I have ever dealt with.
I have dealt exclusively with their Qld property manager and have found her to be excellent. She is always polite and only too willing to offer assistance and advice. I have nothing but praise for this hard working group of people. They are passionate about their business and offer services 2nd to none.

Antwoord van certaintyproperty.com.au
These guys are the real deal! I haven’t seen anyone else put their money where their mouth is like Certainty Property. They walk the walk. Keep it up :)

Antwoord van certaintyproperty.com.au
Very knowledgeable team. They have responded to any queries I have raised and are always just a phone call away. Highly recommend for your property needs!

Antwoord van certaintyproperty.com.au
Have been quite worried with Covid-19 impact on our rental properties but the team at Certainty have definitely lived up to their name and had my back throughout this period. Very much appreciate it!

Antwoord van certaintyproperty.com.au
Highly recommend. The whole process was completely stress free. Cameron was professional and extremely helpful.

Antwoord van certaintyproperty.com.au
Very professional and a pleasure to deal with. No problems at all.

Antwoord van certaintyproperty.com.au
My property manager has been really responsive. We had a few issues with tenants not paying rent on time with our old manager and these have now been resolved with Certainty Property. Couldn't speak more highly of them

Antwoord van certaintyproperty.com.au
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