Chapter Law Reviews 

203
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... Toon meer

Beoordeeld met 4 van de 5 sterren

My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chapter Law were recommended to us by our estate agents during our recent house sale and purchase. Initially we found the app somewhat challenging to negotiate, but once we were able to discuss any... Toon meer

Bedrijfsgegevens

  1. Notaris

Geschreven door het bedrijf

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(203)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent... no other word.

We used Chapter Law in Birmingham for the conveyancing on our sale and purchase. Ours was not a very straightforward move at all. Victoria was absolutely fantastic, nothing was too much trouble for her.
Excellent service. Many thanks to you Victoria.

21 juni 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Sue, thank you for leaving us a review! We're thrilled to hear Victoria provided you with excellent service.

Beoordeeld met 4 van de 5 sterren

Victoria was helpful

Victoria was helpful. I found the whole process stressful and she kept us posted with updates and explained the next steps.

7 juni 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Sarah, thank you for leaving us a review! We're thrilled to hear Victoria provided you with excellent service.

Beoordeeld met 5 van de 5 sterren

Great service

Friendly and efficient service all the way through, Victoria Cairns was a pleasure to deal with and was always there to answer any queries we had.

14 juni 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Roselyn, thank you for leaving us a review! We're thrilled to hear Victoria provided you with excellent service.

Beoordeeld met 5 van de 5 sterren

House sale

The process of selling our property has been made effortless by the professionalism of Victoria Cairns- Terry. She is a very efficient and diligent lady who has always been available when we needed her to answer our queries.

14 juni 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you for leaving us a review! We're ecstatic to hear Victoria provided you with excellent service.

Beoordeeld met 5 van de 5 sterren

Successful House Sale

Victoria Cairns-Terry led us through the whole process of selling our house. She was always happy to answer any concerns and questions raised in a timely manner. I was fortunate to meet with Victoria and found her very professional and personable

14 juni 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Carole, thank you for leaving us a review! We're thrilled to hear Victoria provided you with excellent service.

Beoordeeld met 1 van de 5 sterren

Absolute rubbish of a law firm

Absolute rubbish of a law firm. Took them 9 months to finalise my purchase with frequent ignored calls or emails, and after I paid their fee just dismissed any communication from me about the problems I was encountering with the new property.

3 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you for your feedback. Our records show that your transaction took approximately six months to complete from receipt of contracts to completion, which is within a normal timeframe for a leasehold property. Such transactions often involve multiple third parties — including freeholders, management companies, and lenders — which can affect progress.

We understand delays can be frustrating; however, communication is maintained fairly and consistently across all clients. Chapter Law remains committed to providing a professional and diligent service throughout every matter.

Beoordeeld met 5 van de 5 sterren

Victoria did a great job for us

Victoria did a great job for us. We sold our flat to buy a house and she did all the legal work without delay.

28 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Madalina, thanks for leaving a review and we're ecstatic that Victoria provided you with a fantastic service!

Beoordeeld met 5 van de 5 sterren

Victoria went above and beyond

Victoria went above and beyond. She could not have been any more helpful with all the challenges that came our way with our move. Always very honest and upfront about each and every challenge. Would highly recommend Victoria to everyone.

24 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

This is fantastic to hear, glad Victoria could help you!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed throughout. We had so many set backs along the way caused by other people but Charlotte was very patient, never pushy and all round made it a much easier experience than it should have been

24 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Kelly, I'm so glad Charlotte could help you through the process.

Beoordeeld met 5 van de 5 sterren

Amazing experience

I recently had the pleasure of working with Charlotte Bull at Chapter Law for both selling my current property and purchasing a new one. From start to finish, Charlotte's professionalism, expertise, and dedication were truly exceptional.

Charlotte made the entire process seamless and stress-free. She was always available to answer any questions I had and provided clear and concise explanations throughout. Her attention to detail and thorough understanding of property law ensured that every aspect of both transactions was handled efficiently and effectively.

What stood out most was Charlotte’s commitment to her clients. She went above and beyond to ensure that all timelines were met and that I was informed of every development along the way. Her proactive approach and excellent communication skills gave me complete confidence and peace of mind during what could have been a very stressful time.

I highly recommend Charlotte Bull and Charter Law for anyone looking for reliable and professional support in property transactions. Her expertise and client-focused approach make her an outstanding solicitor. Thank you, Charlotte, for all your hard work and dedication!

26 april 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Kellie, thank you for taking the time to leave this amazing review! I'm so glad Charlotte helped make the process as stress-free as possible.

Beoordeeld met 5 van de 5 sterren

Victoria at chapter law

Thankyou to Victoria for her help and support in making the process of selling my mom’s house more manageable and less overwhelming. A lovely, ☺️ positive person and always there to guide me if I had any questions.

17 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Lisa, this is amazing to hear! Thank you

Beoordeeld met 5 van de 5 sterren

A refreshing experience

I cannot recommend Charlotte Bull enough. Very knowledgeable and helpful during a non-typical sale situation. Responsive and a pleasure to deal with. Thank you

14 mei 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Karina, you're welcome! So glad Charlotte could help you!

Beoordeeld met 5 van de 5 sterren

Big THANK YOU to Charlotte.H

Big THANK YOU to Charlotte.H : at Chapterlaw Birmingham
We had a slow start due to probate and staff leaving but Charlotte took over my case after .Very efficient right through to the completion date. Thank you Charlotte. C.J

14 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Victoria is a credit to chapter law!

Victoria has been great throughout. From start to finish she has kept us upto date with were we are at with the process.

She answered all our questions and replied to us very quickly and always called back if she wasn't available.

Thankyou for your services would deffinlty use you again in the future

7 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience with Chapter Law…

From our first contact with Chapter Law at Longbridge/Redditch they have been very professional, guiding us well through the process. The staff at Chapter Law and especially Ummar Hussain were very efficient. Good communication was maintained at all time's, keeping us well informed of the legal progress with the sale to the successful completion. We fully recommend AP Morgan. Dave & Lynn Newell

3 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

amazing company

amazing company - efficient ans trustworthy
prices for the services i found competitive.
a special mention to Charlotte Hatch who was brilliant all the way through the process.
i have used Chapter Law 3 times so far and wouldnt hesitate to use them again !
welldone

30 april 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Antonio, thank you so much!

Beoordeeld met 5 van de 5 sterren

Great service and communication

As with all good services they did the job as requested in a timely manner with great communication at every step of the way.

24 april 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Alex, thank you!

Beoordeeld met 5 van de 5 sterren

Excellent service.

I was very pleased with the services of Charlotte when selling my house recently. I would definitely recommend Chapter Law and will use them again in the future.

12 april 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Thank you!

Beoordeeld met 5 van de 5 sterren

Jennifer Akers

Jennifer Akers
Absolutely thrilled with the service of Jennifer Akers who dealt with our house sale and purchase. Always replied to emails and calls and worked very swiftly. Would definitely recommend. Jennifer your a credit to chapter Law thankyou so much.
Adrian Randle and Jayne Randle.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Chapter Law

Hi Adrian, you are very welcome!

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