CharterUP Reviews 

The best part of the trip was our driver Anthony. He was so nice, helpful and reliable. He even text me when a member of our party left his phone on the bus, so that we wouldn't be concerned. He held it in safe keeping until we re-boarded later. We would definitely travel with him again! Overall, it was very easy to book and I received good communication throughout the entire process. Every one I spoke with during the booking/payment process was friendly and helpful. The bus was clean and nice. We didn't have a single complaint.

Very professional service. Constant contact. Almost to many alerts. Driver is respectful and is willing to work with us.

Every step from booking the charter bus to the driving service on the event day was truly excellent. I was nervous about it all, from our complicated shuttle schedule to having curb space for the huge bus on each trip. But our driver, Herschel, was very pleasant, calm, and confident which made the whole experience nice and easy. I’m very grateful to him and CharterUp for helping us execute a successful event!

I had booked buses for two different days. The second day was great. The first day, the bus had no AC, and the driver was terrible. I eventually got a $350 refund but honestly that was not enough for having NO AC in August in NC.

The bus driver Eddie was more than professional and informative. He made the trip even more memorable. A safe and excellent driver. Also booking and customer service deserves an honorable mention. Will use this company again for next trip.

Both Drivers Stanley (The Owner) and Preston were awesome. They were welcoming and very considerate. My VFW Post will recommend May Tav for our future travel. Thanks for a very positive experience.

We had a really good time the driver was. Excellent

It was very nice to work with our itinerary. And getting things done .

Driver was communicative and kind. He was on time and did a great job all around. Ride was smooth and easy.

The interior of the bus was extremely pleasing as all guests were quite happy

Your driver, his name was Wing was a true professional.

Punctual and driver was an awesome person

CharterUp was great! The service was very easy to use and communication was a breeze.

My only complaint was that the bus driver on our bus was not the nicest and was a bit rude to our team.

This was nothing to do with CharterUp but wanted to flag that.

From beginning to end, our experience was fantastic! Their customer service is unmatched. Our driver was so kind and knowledgeable. It was a great experience all around!

Both Drivers were very professional and arrived ahead of time to expedite our loading luggage timely

Great trip with great service. The bus company did an excellent job and our drive was great.

The quality of the bus and professionalism of the driver.

Very nice customer service, drivers are professional, good uniform, understanding of guest request .

"Our driver was incredibly kind, punctual, and provided the absolute best service. Thank you so much!"

The drivers were great and it was easy working with staff to plan the trip before the actual day