Check Challenge Appeal  Reviews 197

We signed up for a rate reduction appeal in January 2023. Although it has taken nearly 3 years to get a decision, CCA always kept us informed by email regarding delays. Most of these delays were due to the VOA government department dealing with these challenges which is obviously not the fault of CCA, however I do think that the government should look into this department, as the timeframes they give for dealing with these cases is far too long, especially during this whole time you are having to pay the wrong business rates until it is settled which can be very difficult for small businesses.
However we yesterday received a rate reduction which we believe now represents the correct rateable value of the building, and will save us over £4,000 a year. Thank you to the whole team at CCA for eventually getting this result, much appreciated.

Very quick to respond, so far first stage completed with a refund across last 3 years business rates and potentially more to follow. I did use a different company previously in 2016 for similar work and didn't feel it was great service, Check Challenge Appeal have tuned my reservation on there head and I would happily recommend them to anyone.

They lowered my rates by 40%. Really happy with the experience overall - very quick and efficient.

We recently worked with this company to review our business rates, proactive in guiding us through what can often feel like a complicated process.
Thanks to their expertise and persistence, we’ve successfully secured a significant reduction in our business rates, which will make a real difference to our running costs. Communication was clear and consistent throughout, and every step was explained in a way that gave us complete confidence in the process.

Very good. Sorted large saving and refund in under 6 weeks. Highly reccommended

A great service from start to finish,very professional.
I would not hesitate to recommend this company.

got us further reductions and a rebate on our business rates.

CCA have worked hard to secure us a good reduction in our rates of which we have received a refund for the overpayments, they have communicated well throughout the whole process being it through our online portal or by email and we look forward to continually working with them to secure future reductions. Overall the experience has been very pleasant, professional and timely and we would absolutely recommend their help without hesitation. Very happy customer. :)

CCA saved me a lot of money, it took a while but it was well worth the wait. Thank you Mike and team, it's very much appreciated

Ian

Fast, efficient and successful. Kept me informed at each stage - highly recommend!

Check Challenge Appeal successfully secured a reduction in our rates in a timely and efficient manner. Team were all good to work with and communication was prompt and efficient!

The whole process took a long time but CCA were very helpful throughout, took a very professional approach, and came through with a substantial saving.

Absolutely fabulous service, site visit enabled the appeal to take place.
We are delighted to be receiving savings and refunds totalling £15000 in our rates. We will get a refund on what we have already paid and no more to pay this year!
It was a small amount of our time for a huge benefit.
We would recommend this service to anyone.

CCA did an amazing job, earning us a retailer classification and saving us over £100,000 in just the first two years. Would 100% recommend!

Check, Challenge Appeal were as good as their word. They carried out a thorough survey of our office building, which indicated that our business rates were too high. The local authorities did not agree and rejected their challenge, but they stuck to their guns and appealed a number of times until they finally won the day. This process took an incredibly long period of time to sort out but they persevered and achieved a significant reduction, backdated to April 2023, so I’m delighted and very happy to recommend them.

So far the team have managed to save us over £5k and they are still working on the appeal. Very Pleased.

Efficient, friendly and supportive. I received a business rate refund of £10,000.00 +
With the savings made, it will help secure the future of my small business. It also happened sooner than anticipated as well.

The team have done a great job, the overall process has been smooth as well as rewarding as a business. I can't thank the team enough.

I'm with Thurrock Council. These guys have already reduced my business rates by a significant amount (refund already in the bank!), and they are now beginning a further appeal to reduce my business rates even further. I liked the overall experience as comms have been consistent and speedy, and I was kept informed at all times.

All the staff were lovely to speak to, extremely helpful, knowledgeable and a pleasure to deal with! We started this process with a company two years ago who passed our case onto another company and we had to continually chase both of them for updates - we were let down and ripped off!! From our first contact with Check Challenge Appeal we were confident that were genuine. In less than two weeks we had our refund in our bank. We look forward to working with them in the futre and would higly recommend!