I have ordered twice from this company. Both times were for commercial dinnerware. I found their customer service to be exceptional! They were responsive, timely, and solved a problem with the manufac... Toon meer
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Lees wat reviewers zeggen
Who doesn't love competitive prices? At Chef's Deal, you absolutely get a bang for your buck – it's not called a 'deal' for nothing! But what I love most about Chef's Deal is the beyond EXCELLENT cust... Toon meer
Bedrijf heeft geantwoord
I bought a Hoshizaki ice machine and it was delivered on a pallate. When I unboxed it, there was damage to the back of the ice maker. I immediately calledChef’s Deal and they advised that I needed to... Toon meer
We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about thei... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Chef’s Deal is your high-quality equipment supplier with the most affordable prices on products. We are not only just salesmen, but we are also well-informed and experienced experts that understand your business and the restaurant equipment we offer. Our employees aren’t just here to make a sale; they’re here to help you make the best choice for your needs. We want your customer experience to be painless. More so, we want it to be pleasant. If you have a restaurant supply question about a product, shipping procedures, a brand, or financing, we’re standing by to answer your questions fully. You’re not just a sale; you’re a partner. Our success depends on helping you succeed.
Contactgegevens
708 Dickerson Pike, 37207, Nashville, Verenigde Staten
- 615-254-5449
- info@chefsdeal.com
- chefsdeal.com
4,0
Goed
166 reviews
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Bummed out with the service!
Please save yourself money and don't use this company! I waited and waited to try to get my situation rectified before writing this review, but they did not. I'm out almost $1k and have a piece of equipment I can't use, based on the recommendation of their team. I'm very disappointed and want to save you from the same situation.
25 maart 2024
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Josh.
Unfortunately, we are unable to accommodate your return request for the item in question. After thorough consideration, we've determined that the product does not meet the criteria outlined in our return policy for eligibility.
If you have any further questions or concerns, please don't hesitate to contact us. We’re more than happy to assist you in any way we can.
Thank you for your understanding and continued support.
Their food is good and delicious
Their food is good and delicious
I would place them on the best restaurant category
17 januari 2024
Review zonder uitnodiging
Great customer service
Sam went above and beyond to make sure I received my order and was completely satisfied. A pleasure to work with!
21 januari 2024
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Cheryl,
Thank you so much for the kind review! We're pleased to hear Sam made your experience a great one. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Lee was great excellent customer service
22 januari 2024
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Ivan,
Thank you so much for the kind review! We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Great service
Great service. Best pricing, I will use them again.
24 januari 2024
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Thank you so much for the kind review! We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
I highly recommend using Chef’s Deal…
I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.
15 januari 2024
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Tricia,
Thank you so much for taking time to share your positive experience with Chef's Deal! Your kind words mean a lot to us. We take great pride in providing a seamless experience and your feedback reinforces our commitment to providing the best for our customers.
Once again, thank you for choosing Chef's Deal for your restaurant equipment needs and we look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Great company representative
Great company representative, she was very knowledgeable and so pleasant to work with. Walked us through all the steps to insure the order was correct and shipment details were accurate.
27 december 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Linda,
Thank you so much for the kind words and support. We're happy to hear your experience was a great one. Thank you again for taking the time to share your positive feedback. Looking forward to working with you again soon!
Great customer support and…
Great customer support and follow-through. Can't beat their pricing and the delivery was on-time.
29 december 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Chris Thank you so much for the positive feedback! Delighted to hear about your positive experience. We're committed to excellent service, fair pricing, and ensuring timely deliveries. Your recommendation means a lot to us. Thank you again and have a lovely New Year!
Excellent service available here
Excellent service available here, comfortable price also, best experience
4 december 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Aslam Thank you so much for taking the time to leave us this nice review! We look forward to serving you again soon.
Great Vendors to Work With
I used their services recently and they did not disappoint. They go above and beyond. The support staff is outstanding. I worked specifically with Lee on an issue (that was not Chef's Deal's fault) and needless to say the support was professional, timely and the dedication was unwavering. Thank you to Chef's Deal and their outstanding team.
25 oktober 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Greg
Thank you so much for the kind review! We're happy to hear your experience was a good one.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
Best price, best customer service
After lots of research, Chef's Deal had the best deal. Plus our customer service rep saw us through until we received the product on site. Will happily use them in the future as well tell others about them.
18 september 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Dear Gena,
Thank you so much for taking the time to share your wonderful experience with Chef's Deal! We're thrilled to hear that our competitive pricing and exceptional customer service made your purchasing journey a positive one.
At Chef's Deal, we take great pride in ensuring our customers receive the best deals and top-notch service. It's fantastic to know your dedicated customer service representative was able to assist you throughout the process, ensuring a smooth and satisfactory outcome.
We truly appreciate your kind words and your willingness to recommend us to others. Word of mouth is the greatest compliment we can receive, and it's customers like you who make our efforts worthwhile.
Should you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again soon.
Warmest regards, The Chef's Deal Team
Zoey Is Great!
Zoey has been excellent to work with throughout this whole process. I have written and received two school grants for a commercial convection oven and for a walk-in freezer. Zoey gave me updates throughout the process of ordering and was excellent to work with.
22 september 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Chad,
Thank you so much for taking the time to leave this fantastic review! We are so happy to hear about your excellent experience with Zoey. It's heartening to know that her dedication and communication throughout the process were instrumental in your success.
If you ever have more grant-related needs or any other questions, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We greatly appreciate your trust and look forward to serving you in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Amazing deals and EXCELLENT Customer Service!
Who doesn't love competitive prices? At Chef's Deal, you absolutely get a bang for your buck – it's not called a 'deal' for nothing! But what I love most about Chef's Deal is the beyond EXCELLENT customer service. An issue that most vendors might consider trivial becomes a top priority for their amazing customer service team! Lee is incredible at making sure you are taken care of!
10 september 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Dennis
Thank you so much for taking the time to share your experience!
At Chef's Deal, we believe in delivering exceptional value to our customers, and we're happy to know you've found our deals to be a great value for your investment.
Providing top-notch service is our commitment, and we're pleased to hear our customer service team went above and beyond to ensure your satisfaction.
Should you have any needs, questions, or requests in the future, please don't hesitate to reach out.
Once again, thank you for choosing Chef's Deal. We truly appreciate your support and look forward to serving you again soon.
Best,
Chef's Deal Restaurant Equipment Co.
My experience
My experience, with chef steel.com was a good one to say the least. Simon was very helpful and responded almost immediately to any questions I had or help I needed.
18 augustus 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Jeremy,
Thank you for taking the time to share your positive experience with Chef's Deal! We are thrilled to hear that your experience with us was a good one, and we appreciate your kind words.
Simon is indeed an invaluable member of our team, and we're delighted to hear that he provided you with prompt and helpful assistance. Our goal is to ensure a smooth and enjoyable experience for our customers, and it's great to know that Simon was there to address your questions and provide support.
Should you have any more questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.
Once again, thank you for choosing Chef's Deal. Your feedback is important to us, and we look forward to serving you again in the future.
Best,
Chef's Deal Restaurant Equipment Co.
Top Notch Customer Service …
We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about their customers! We will continue to purchase our equipment from them based on our first experience! If I could give her 10 stars I would!!
13 juli 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Brian,
Thank you so much for your fantastic review! We're thrilled to hear that your issue was resolved promptly and to your satisfaction. We truly appreciate your kind words and recommendation. If you ever need anything else, please don't hesitate to reach out.
Best,
Chef's Deal Restaurant Equipment Co.
GO TEAM Chef's Deal Restaurant Equipment
Chef's Deal Restaurant Equipment Company is my GO TO for all my hard to find culinary supplies and products. Best prices and fast shipping. Thanks TEAM Chef's Deal. MUCH APPRECIATED.
1 mei 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Hello Richard,
Thank you for making Chef's Deal your go-to source for kitchen equipment! We're delighted to hear that you find our products and prices to your satisfaction. Fast shipping is something we take pride in, and we're thrilled to have earned your appreciation.
Your support is much appreciated, and we look forward to continuing to serve you in the future. If you ever need assistance or have any questions, please feel free to reach out.
Best,
Chef's Deal Restaurant Equipment Co.
Smooth website and helpful customer…
Smooth website and helpful customer service
1 mei 2023
Review zonder uitnodiging
we have very good experience with our…
we have very good experience with our order and this company has very good customer service specially we work with Mila Erbelgin she is so kind and helpful and has a lots of knowledge of all the products she help us with to equipment order as Rotisserie Oven and Self-serve heated display I recommended to everyone Chef' Deal Company they are amazing.
4 april 2023
Review zonder uitnodiging
Phenomenal Customer Service- Highly Recommend
Phenomenal experience with Zoey at Chef's Deal. We just received our 10' hood and it looks great. Our company was dealing with this project for many months which required a lot of questions and back and forth - Zoey did not miss a beat. She provided product data on the various hoods we were looking into, updated quotes as necessary, and periodically checked in on our project needs. She was very informative and quick to respond with any inquiry I had no matter how big or small. They worked with us to figure out what worked best for our project and gave us guidance on some requirements that were necessary to meet code. 10/10 customer service.
15 maart 2023
Review zonder uitnodiging
Antwoord van Chef's Deal Restaurant Equipment Company
Thank you for this wonderful review! We sincerely appreciate you taking the time to share your exceptional experience with Zoey at Chef's Deal. Your feedback is invaluable to us and we're thrilled to hear that Zoey provided you with incredible service throughout your project.
Should you require assistance in the future or have any more inquiries, please know that we're just a message or call away. We look forward to serving you again.
Best,
Chef's Deal Restaurant Equipment Co.
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