Chemist Doctor Reviews 

392
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well they c gave me a refund and send my meds the next day how good it that 10 out of 10 would definitely recommend them

Beoordeeld met 5 van de 5 sterren

A excellent service ,for if like cant get in to see your G.P ,when you really ill quick enough , and in my case not too serious ,but very uncomfortable.and felt had traveled through my respiratory sy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I couldn’t get a GP appointment for my condition Chemist Doctor approved the medication So I’m one happy customer

Beoordeeld met 5 van de 5 sterren

I have been on Mojarro for just over 2 months started on 2.5 then went to 5 after 2 months of this I went from 18st 11 lb to 16st7 lb from xxl/3xl down to a Xl shorts were Xl now large I also suffered... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Apotheek
  2. ook in
  3. Arts
  4. Centrum voor gewichtsbeheersing
  5. Online apotheek
  6. Online voorschriftgeneesmiddelen verkoper
  7. Vrouwenkliniek

Over Chemist Doctor

Geschreven door het bedrijf

Chemist Doctor is an online pharmacy and doctor service offering safe prescription treatments for UK conditions. Our GMC‑trained doctors and GPhC‑registered pharmacists ensure high medical standards. Consult a doctor in under two minutes and get medication delivered discreetly.

View Our Treatments Below

> Weight Loss Treatments > Asthma Treatments > Women's Health Treatments > Men's Health Treatments

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

392 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(392)

392 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy site to work through and simple…

Easy site to work through and simple steps
through questionnaires to obtain what’s needed

29 augustus 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Martin,

Thank you for the 5 stars!

We're so glad to hear the questionnaire and website made getting your treatments quick and simple.

We really appreciate your feedback and hope to see you again soon!

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Amazing fast and reliable service

Amazing fast and reliable service. 100 percent recommend

10 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Simon,

Thank you for the glowing recommendation!

Knowing you found our service fast and reliable truly makes our day.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

What add my experience great was the…

What add my experience great was the efficiency of it all from finding them looking what I was looking for till the end a checkout process. Thank you so very much.

1 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Mrs Clark,

Thank you so very much for such amazing feedback!

We work hard to make the journey from browsing to checkout as seamless as possible, so your kind words mean a lot.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Good and quick service wil definitely…

Good and quick service wil definitely use again

1 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Maria,

Thank you for taking the time to leave us a review!

We're delighted everything went smoothly and look forward to helping you again soon.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Very easy to navigate site

Very easy to navigate site, and order. Delivery very quick. Excellent service.

1 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Denise,

Thank you for the wonderful review!

It’s great to know you found the site straightforward to use and that your order arrived so quickly.

Best wishes,
Chemist Doctor

Beoordeeld met 1 van de 5 sterren

Long delivery time

I paid for next day delivery but it’s been 4 days since it was supposedly dispatched and when I try to track it, it says “we’re expecting it”. I’m going on holiday in a few days and will be away for 2 weeks. Not happy…

8 september 2026
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Antwoord van Chemist Doctor

Hi Milena,

Thank you for your honest feedback.
We apologise that you have not has a positive experience and your order has not reached you as quick as you expected.

Unlike a typical online pharmacy, we are a doctor-led pharmacy, meaning that each order must undergo thorough clinical checks before being approved and dispensed. This may take longer than expected at times.

The 24-hour delivery service that we offer unfortunately does not include the clinical process or dispensing time - only the time from your order being dispatched to being delivered to you.

I am glad that our team has reached out to you this morning to inform you that your order will be delivered tomorrow so that you will have it for your holiday!

We sincerely apologise for the delay and any inconvenience or uncertainty that this may have caused you. If you require anything else, please email help@chemistdoctor.com as that is the fastest mode of communication with our team.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

The company are true to their word

The company are true to their word. They delivered my order quickly and efficiently with absolutely no problems at all.

9 september 2026
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Antwoord van Chemist Doctor

Hi Lynette,

Thank you for sharing your feedback!

Keeping our promises and delivering your order quickly without any hassle is always our top priority.

We look forward to providing for you again!

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Excellent product and service

Excellent product and service

1 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Natasha,

Thank you so much for the 5 stars!

We're thrilled to hear you had such a great experience with both our products and service.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Super quick service always endeavouring…

Super quick service always endeavouring their best to help. Very happy with the Chemist Doctor.

7 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi George,

Thank you for taking the time to leave such a kind review!

We always strive to provide fast, helpful service, so it’s wonderful to know the team made a great impression.

We appreciate your support!

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

7 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Jeffrey,

Thank you so much for the 5-star rating!

We're thrilled to hear you had an excellent experience with us and look forward to serving you again.

Best wishes,
Chemist Doctor

Beoordeeld met 4 van de 5 sterren

Satisfying

Satisfying

7 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Amir,

Thank you for the 4-star review!

We're glad to hear you had a satisfying experience with us.
If there's anything we can do to make your next visit a 5-star one, please let us know—we’re always happy to help!

Best wishes,
Chemist Doctor

Beoordeeld met 1 van de 5 sterren

Still haven't received my

Still haven't received my. Order

7 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Natalie,

We are genuinely sorry to hear this – and we completely understand your frustration.

Please accept our sincere apologies for the delay. As a doctor-led pharmacy, our clinical team performs thorough safety checks – including reviewing medical history and potential contraindications – to ensure every prescription is safe for our patients. These checks are essential, and may take longer than expected at times.

We are glad to confirm that your order is due to be delivered to you today. Thank you for your patience and understanding while we resolved this.

If you need anything else at all, please don't hesitate to contact us at help@chemistdoctor.com – that is the fastest way to reach us, and we'll always respond promptly.

Warm regards,
Chemist Doctor

Beoordeeld met 1 van de 5 sterren

Did not arrive

Did not arrive

5 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Nova,

Thank you for your feedback, and I'm sorry to hear about your frustration regarding the wait time.

Because we are a doctor-led pharmacy, every order requires a thorough medical review by our clinical team before it can be approved and dispatched. To ensure patient safety, our clinicians do not work over the weekend, which means orders placed on Friday, are processed starting the following business week.

Your order has been approved, dispatched, and tracking shows it is scheduled for delivery today. We appreciate your patience while our medical team takes the necessary time to ensure your care is handled safely and thoroughly.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Following my mis-ordering meds I left a…

Following my mis-ordering meds I left a review stating that I’d been sent wrong dosage,totally my mistake.I was contacted very quickly and have been sent the correct meds.very helpful,efficient ,friendly and prompt service,great experience from this organisation.

3 september 2026
Review zonder uitnodiging
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Daniel,

Thank you so much for updating your review!

We completely understand that mistakes happen when ordering online, and we're just glad we could get everything sorted out quickly for you.

Ensuring you receive the correct medication safely and promptly is always our top priority. We really appreciate your kind words about our team's support—it means a lot to us! Please don't hesitate to reach out if you ever need anything else.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

It was very easy to order and the…

It was very easy to order and the product was sent well packed and the delivery was very fast

25 augustus 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi,

Thank you for taking the time to leave us a 5-star review!

We’re so glad to hear that you found the ordering process easy, and that your package arrived fast and well-packed.

We truly appreciate your feedback and look forward to your next order!

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Stephen,

Thank you for the fantastic 5-star rating!

We are delighted to hear you enjoyed our speedy service. We appreciate your support and hope to serve you again in the future!

Best wishes,
Chemist Doctor

Beoordeeld met 4 van de 5 sterren

Everything about this but only the…late to deliver the product

Everything about this but only the delivery no was on the time!🤗

27 augustus 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Andreea,

Thank you for taking the time to leave us a review!

Delivering a fast and reliable service is a huge priority for us, so we are genuinely sorry that it was not as quick as expected!

We really appreciate your feedback and look forward to welcoming you back to Chemist Doctor again soon!

Best wishes,
Chemist Doctor

Beoordeeld met 1 van de 5 sterren

5 days and Im still waiting for…

5 days and Im still waiting for delivery:)) And it was 24h service. One big joke

3 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Ralph,

We are truly sorry to hear this – please accept our sincere apologies.

Unlike a standard pharmacy, Chemist Doctor is a doctor-led online service. To ensure your safety—especially when prescribing antibiotics—our doctors thoroughly review every order, checking medical history, contraindications, vitals, and your Summary Care Record (SCR) before dispensing. This process does occasionally take slightly longer than usual.

We do want to be transparent: our free delivery service is aimed at being fast, but it is not guaranteed. For time‑sensitive needs, we offer a guaranteed next‑day delivery by 1pm (Special Delivery) – something we recommend for urgent medications. We're sorry if this wasn't clear.

We are glad that your order is due to be delivered today. Should you need anything further, please feel free to email us at help@chemistdoctor.com, as this is the fastest mode of communication with our team.

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

I'm really grateful

I'm really grateful. They are so fast and professional. My order came in one day .Thank you so much

27 augustus 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Abbas,

Thank you so much for the fantastic 5-star review!

We’re absolutely delighted to hear that your order arrived in just one day and that you experienced such fast, professional service. Getting your items to you quickly and seamlessly is always our top goal!

Your kind words mean a lot to the whole team at Chemist Doctor. We really appreciate your support and look forward to serving you again soon!

Best wishes,
Chemist Doctor

Beoordeeld met 5 van de 5 sterren

Very quick service

1 september 2026
Logo Chemist Doctor

Antwoord van Chemist Doctor

Hi Rachel,

Thank you for the great feedback!

We're glad we could get your order processed and delivered quickly.

Best wishes,
Chemist Doctor

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