Child & Child Reviews 82

Our immigration lawyer, Alice was absolutely outstanding. My wife, an Iranian national, needed a UK dependent visa — a complex process that typically takes 8–12 weeks. Thanks to the meticulous preparation and expertise of Alice, the visa was approved in 3 weeks. Professional, thorough, and reassuring throughout. If you need an immigration lawyer, look no further!

I don’t normally write reviews, but in this case the service I received from Child and Child was absolutely outstanding and way beyond anything that I could ever have imagined.
While buying my first property Lisa and her colleague Ermelisa responded so quickly to my questions and reacted swiftly to our infuriatingly slow seller’s solicitors and unraveled layers of complications presented by them.
On top of that when I pivoted and put in an offer on another flat, they didn’t bat an eyelid and helped me negotiate on both flats at once. These were complicated bank repossessions but Lisa cut through the jungle (also negotiating a price cut) and brought us out the other side and I am now the proud owner of a three bed London property!
I wholeheartedly recommend Child and Child. They’ve been around for 176 years and I’m sure they’ll keep going for another few hundred.

I recently used their services for my wife’s British citizenship application, and Paolo Barbato was consistently supportive and professional throughout the process. I highly recommend them for any immigration-related applications.

I would like to really thank you all of you for your professionalism, dedication, precision, commitment and responsiveness for helping us in our case.
If you need a real and effective legal assistance Child&Child is the only firm you need!
Thank you to all team and in particular to Benny, Giulia and Shayen

Rhea was very helpful and always responded to queries in a timely manner. Would definitely recommend this company to anyone that needs to obtain Probate.

Rhea Rughani was great to deal with throughout the process. She clearly lead us through all the necessary steps throughout the probate process and make it as painless as possible.

Rhea was great and made the whole experience very positive. She was clear, helpful, answered all our questions and provided excellent advice.
Very professional service and highly recommended

I have now had Dominic Green in my corner for around four years. I have to say what a brilliant acquisition he is for Child & Child as the Head of their contentious probate department.
I have found Dominic to be the consummate professional. His knowledge and confidence in his abilities are completely infectious, leaving you in no doubt that he has your corner and knows his business. I found him to be quite formidable and a credit to his industry.

I used Laurence and Sidney from Child & Child for a property matter involving dealing with tenant who would not leave after being given notice. To say Laurence was amazing is an understatement - professional, knowledgeable, efficient, I would definitely use again. I have tried other solicitors and Laurence is on a different level.

Exceptional. Having dealt with solicitors for various reasons over the years, this experience has comfortably been the best. Excellent service, comms and met all deadlines, assisting in areas outside the original remit on a number of occasions. Chloe Redman in particular was brilliant. Highly recommended.

We recently worked with Shayan Patel from Child & Child Solicitors to help my grandmother with the purchase of her new home, and he has been absolutely fantastic from start to finish.

Shayan was professional, patient, and incredibly supportive throughout the entire process. He explained everything clearly, kept us updated at every stage, and made what could have been a stressful experience completely seamless.

His communication, attention to detail, and genuine care for his clients truly set him apart. We’re so grateful for his hard work and dedication.

I would highly recommend Shayan Patel and the team at Child & Child Solicitors to anyone looking for exceptional service and trustworthy legal support

A huuuuuge shout out to BECKY CHEN!!!!! She's the solicitor that every buyer can ever hope for!

As a first-time buyer, the legal side of purchasing a house felt like a daunting black box of jargon and deadlines. Becky was an absolute superstar who completely demystified the entire process. She kept me updated at every single stage, explained complex terms in plain English (and Chinese), and was always incredibly quick to respond to my (many, many) questions with patience and clarity.

If you want a solicitor who is not only brilliant at her job but also a genuinely lovely person to work with, you've found her. Thank you, Becky!

⭐☆☆☆☆
It’s unfortunate that I have to give this firm even one star in order to leave a review. I strongly advise anyone seeking real estate legal services to look elsewhere — unless you’re happy to pay an extortionate amount of money for extremely poor service.

I’ve never written a negative review before, but I feel genuinely compelled to warn others. My experience was deeply frustrating from beginning to end. Key issues included:
• Extremely poor communication – They are very difficult to reach, and you’re left constantly chasing them for updates.
• Lack of follow-through – They don’t take ownership of tasks, and you’re left doing all the follow-up work yourself.
• Unprofessional and rude – Particularly disappointing behaviour from Zack Reynolds, who was both arrogant and dismissive.
• Irresponsible handling of critical stages – They went on leave during the middle of my property sale without notifying me or arranging any cover.

This level of service is unacceptable in any context, but especially in legal matters involving property transactions where timelines and communication are critical.

Avoid this firm at all costs.

Working with Paolo Barbato has been an absolute pleasure. Efficient, structured, insightful and calm. As always it is such a relief to work with true professionals.

If only one could give zero stars! My 92 year old mother has now been waiting, over three and a half years for Child and Child to complete the Land Registration associated with her purchase of an apartment on the 6th January 2022. When my father died in January 2024 we were assured during probate by Child and Child that the registration was in process and that because of the delay a new title number had been allocated. On the 25th May 2024, they assured us of Child and Childs intention to complete their engagement with my Mother in accordance with its terms. Two months ago, they assured us that they were dealing with the matter and that we would be kept informed of progress. For the last month they have stopped responding to our emails despite the widest internal circulation. We are currently in the process of trying to raise a complaint with the Omsbudsman.

Rhea Rughani and her team were fantastic helping us through probate. It was a difficult time, but the firm were fantastic and with us all the way. Thankyou Rhea and Team

I had the pleasure to have Chloe Redman and the rest of the C&C team as my solicitors for the purchase of my home. She did an outstanding job; very diligent, professional and responsive. Very happy with the service.

I received the completion for my apartment today, He was very helpful throughout the process , I highly recommend Chris Myers and Child & Child as your solicitors when purchasing your property!

If you ever heard that a victim of domestic abuse did not withstand their suffering and decided to take their life, be sure 99% of their decision was pushed by such ‘professionals’ as Child & Child.

My experience with Child & Child has been distressing and financially damaging. As a vulnerable client involved in complex and emotionally exhausting family court proceedings, I turned to them for legal support. Instead, I was met with what I believe to be artificially inflated fees, excessive internal communication charges, and questionable time entries — all of which seemed more focused on maximising their profit than supporting their client. In only six working days in which ZERO legal advice was given, ZERO statements or case documents drafted, ZERO court bundled collated or other case work done, I received a five figure bill. And the only task I asked them was to find a barrister to represent me. Five figure bill for a such simple job.

Despite repeated concerns raised about their billing, I received no meaningful explanation, only increasing pressure to settle and pay. Their approach left me emotionally drained and in serious financial difficulty.

What has been most devastating is the emotional toll. The way I have been treated — knowing I was already struggling — has pushed me to a point of severe mental and physical exhaustion. I’ve had moments where the pressure feels unbearable.

I want everyone know - these people, with full awareness of my desperate situation and the physical and mental exhaustion caused by four years of ongoing legal proceedings, are methodically and cold-bloodedly driving me to take my life. If I eventually reach a breaking point and decide to make that final step, the responsibility for that will lie entirely with them.

This is not what ethical legal representation looks like. I write this review as both a warning to others and a call for accountability. No one should be exploited in their most vulnerable moments.

I have submitted a formal complaint to both the SRA and the Legal Ombudsman regarding my experience with this firm. Based on my dealings, I would urge prospective clients to exercise caution and conduct thorough due diligence before instructing them.

In my case, I was quoted and agreed a specific cost in writing for legal work, but was subsequently invoiced for nearly eight times that amount without clear explanation. Despite repeated requests, I was not provided with a properly signed retainer, which the firm later acknowledged had not been executed correctly. As I had no visibility of any costs beyond the original quote, I felt forced into paying a substantially higher fee than expected. I found this lack of clarity and transparency deeply concerning.

When I raised a formal complaint, several key issues remained unresolved, and responses became increasingly defensive and obstructive. More troublingly, I was inadvertently copied into internal emails in which a solicitor i formally complained to appeared to dismiss my complaint as “a load of crap” in correspondence shared with senior partners! In my view, this breached professional standards and showed a serious lapse in judgement and internal oversight. As a client, it left me feeling both undermined, mocked in internal correspondence that included other staff and disrespected.

I remain a client of this firm in relation to an ongoing matter, yet they are now actively representing a new party in litigation that appears to conflict with their knowledge of my interests. This development has also been reported to the SRA and the Legal Ombudsman to assess whether it constitutes a breach of regulatory or fiduciary duties, based on what I believe could amount to a conflict.

In hindsight, I regret not appointing a different firm from the outset. I would strongly recommend that anyone considering instructing this firm ensures that all costs, responsibilities and terms are confirmed in writing and that no work begins without a properly signed agreement in place.

This experience has caused significant personal stress and disrupted the progress of an important legal matter I was relying on them to handle with care and professionalism.

All statements above reflect my personal experience and I am sharing this to ensure others are better informed and can avoid the same experience. Firms operating in regulated legal services must be held to the standards they are entrusted with.