The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Toon meer
Bedrijf heeft geantwoord
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Toon meer
Bedrijf heeft geantwoord
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contactgegevens
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Verenigd Koninkrijk
- 0131 4531800
4,6
Uitstekend
155 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always polite and usually very prompt
Always polite and usually very prompt. Very few problems, and the few problems we do have are dealt with efficiently.
23 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Great service!
They always turn up and do their best to get parcels out for us, always very pleasant and chatty.
24 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Ian local courier
Ian, our courier is friendly, proffesional and goes the extra mile.
23 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Very friendly service!
Very friendly service!! Iain always goes out his way to go above and beyond.
24 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Iain is always here on time and knows…
Iain is always here on time and knows what he is doing. He is very polite and happy. The drivers that cover should take a few tips from Iain.
24 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Peter Pinter was amazing
Peter Pinter was the delivery man and he was wonderful.
Helped my 70 year old mum and was very polite. Couldn't recommend him enough.
10 februari 2023
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Dumped my door in the street and…
Dumped my door in the street and documented I'd signed for it when I hadn't
2 november 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon Janetta,
Thank you for taking your time to leave a review, I am sorry to hear of your experience.
So that we can look into this for you please can you kindly email us at nationalcustomercare@citysprint.co.uk with further details so we can look into this for you?
Many thanks,
Sherrie
First time using CitySprint
First time using CitySprint, documents were collected and delivered within an hour, outstanding service and will definitely use again.
28 oktober 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Shane
Important CADD Pump delivery
Important delivery for my daughters health condition which needed a new pump
17 oktober 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Useless company
Useless company. After waiting all day on delivery. They say it’s a failed delivery. Live chat was a waste of time and complaints department useless
27 september 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon Sandra,
Thank you for taking your time to leave a review, I am sorry to hear of your experience. So that we can look into this matter please can you kindly email us at nationalcustoemrcare@citysprint.co.uk for assistance.
Many thanks,
Lucie
Amazing service as always.
Amazing service as always.
Helpful ops staff. Lovely drivers.
Full tracking is spot on (even to the point of live watching the driver approach!)
14 juli 2022
Antwoord van CitySprint - Edinburgh
Good afternoon Angie,
Thank you for taking the time to leave us a 5* review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Antwoord van CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a 5* review, we are delighted to receive your feedback.
We look forward to working with you again.
Many thanks,
Shane
Antwoord van CitySprint - Edinburgh
Good afternoon Lind,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards.
Shane
Antwoord van CitySprint - Edinburgh
Good Afternoon Graham,
Thank you for taking the time to leave us a review, we are pleased to hear of your experience.
We look forward to delivering for you again in the future.
Kind regards,
Shane
A very polite and helpful courier (Nuno…
A very polite and helpful courier (Nuno ED5).
12 april 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon Neil,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Shane
Aleks was so patient and helpful
Aleks was so patient and helpful. Very quick service. Thank you Aleks! :-)
31 maart 2022
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good afternoon Anna,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Lucie
Great service
Loved the real time tracking. Considerate and helpful driver made the delivery experience excellent. Would recommend.
21 juli 2021
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Lucie
Beware of Citysprint if you live in a flat!
Beware of Citysprint if you live in a flat. They only deliver to the ground floor lobby, and then they send you a cheeky wee text message, telling you they've made the delivery and you signed for it! which is a downright lie.
14 mei 2021
Review zonder uitnodiging
Antwoord van CitySprint - Edinburgh
Good morning Harry,
Thank you for taking your time to leave a review, I am sorry to hear of your experience.
So that we can look further into this for you can you kindly email us at nationalcustomercare@citysprint.co.uk with your order or tracking reference.
Kind Regards,
Jake.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.