Claimsline Reviews 

Everything was arranged smoothly very professional thanks again

After my car crash, I was feeling quite stressed, but the adviser I spoke to was so kind, patient, and helpful. He explained everything clearly and treated me with real empathy. His support made a big difference during a very difficult time. Thank you so much.

Rik was my advisor when my insurance transferred me to claimsline. He was so friendly and curious and dealt with me sensitively as I was very shook up about the car accident. I had to ask him to repeat a few things as I was in shock but Rik was really patient and explained everything fully. He told me what was happening clearly and what would be happening next. The curtesy car arrived the same day as my accident and was in immaculate condition and very much similar to my own car. Rik also asked me about any injuries in which I’d sustained. This was something I’d already been thinking about as I’d got injuries to my back neck and head. Rik passing me onto the solicitors was a very smooth handover and made things easier for me as I hadn’t got a clue where to start. I can not fault the service I received from Rik at Claimsline and I fully recommend him and the company.

Great experience with claims line. They got me sorted with anything I needed with great staff always answering over the phone helping with any problems or questions I had. Would definitely recommend

Ben who i spoke to was absolutely lovely and very sufficient. Claimsline were very quick with a courtesy car which they brought to my front door within an hour. It was a very easy process and would highly recommend them.

I thought claimsline we're brilliant from the very start of my claims process. They guided me through everything and had a courtesy sorted within a couple of days which was brought to my front door and my own car collected for repairs to be completed. Everyone that I've spoken to have been kind and genuine and trying to make everything as easy and as straightforward as possible. Without their help it would be a much more difficult process.

From start to finish i was over welmed with the help and contact given. All the staff i came into contact with were very helpfull and in this day and age I've found there isn't a much customer service thank you

After a not-at-fault accident Claimsline handled everything I could need to ensure that the overall impact was minimal, including having the hire car delivered to my house. I was kept well informed during the process and any questions I had were handled well. Given that any accident is a bad experience they managed to minimise the issues and make it as easy as possible.

Guy has been helpful throughout the whole process, always accessible for support

I was in shock,when I seen my car,the young fella he was understanding Empathic, and I had a replacement car within an hour the guy who delivered was also caring and understanding and very pleasant

Unbelievably quick and so helpful

Received excellent service from repair technician. Very professional, polite with strong work ethic to get job done to a high specification. Telephone messages and email links were succinct , timely and easy to complete. Very pleased with service received.

They were always ready to help me and very kind and thoughtful towards my lack of confidence in writing a review

Excellent service provided by this company, I was really impressed with the way my claim was handled from day 1.

Very helpful. Thank you

Hayden reached out to me after the person at fault in the accident had contacted them. He was friendly, empathetic and efficient. By the next morning I had a courtesy car and the solicitor was in touch to discuss my claim because Hayden had dealt with it quickly. I felt supported and informed when I was at a loss what to do. Highly recommend for customer service and efficiency.

Claimsline were quick to respond, helpful and informative when I needed them after my RTC

Unfortunately I was involved in an accident recently and I called Claimsline. I spoke with Guy who couldn't have been nicer or more helpful. He took all the hassle out of the process completely. I couldn't recommend Claimsline highly enoug.

Ric was great from the start, when the courtesy company were slow to respond he organised another to take over. He was both friendly and efficient and has kept me informed as my claim progressed.