Claimsline Reviews 

I am very satisfied with the experience I had with claimsline, they were very helpful

Everything was okay except the fact we received the hire car next day on the condition this incident was repotted at 9 am.

Handled my situation really well. And helped me through every step of the way, the people I spoke with over the phone were really nice

takes about 40 mins to an hour to get through and once through another 20mins when they put u through to correct department and they provide a car that is not same as you had i had a 4x4 luxury and they bring me a Dacia Jogger basic car no apple play cant get sat nav the car was deliverd filthy and spoke to thair transport agent saying car not sutable and nothing like what i had they say they will sort something out will call me back but never do stay well clear of this company

BEWARE
I was in a state of distress and clicked on a site that I thought was my insurance contact details. I spoke with this company multiple times after asking for my insurance. For days they have effectively lied to me about being affiliated with my insurance. Never once did they correct me. When I challenged them my records went missing. They use misleading websites and deceptive tactics. Please becareful if you actually use them knowingly. They hang up and call back. RECORD EVERYTHING. Report them to the FOS, FCA and ICO if you find yourself in the same position!

Avoid! This organisation will masquerade as your own insurance company bordering on fraudulent activity. They are quick enough to get you to sign up to making your claim through them without making it clear they are have not been instructed by the insurance company then have no staff to help if you want to cancel during the cooling off period. Unacceptable.

I has a not at fault accident, reported it to my insurance company and was gobsmacked to find them collecting my car next day and leaving a loan car, the people handling my case were both polite, and professional in every respect, I could not recommend anyone more highly.

Great call and very helpful

Scammers masqueraded as my insurer, tried to scrap a repairable car!Absolute scammers. After a no-fault accident, I was in deep distress and Googled my insurer's number. This predatory accident management company pays for top Google ads and words them to trick you. They even gave me my policy number for the police, completely trapping me in their lie.Once trapped, they passed me to a third-party company called Vision, and the nightmare began. They aggressively tried to force me into a low valuation, wanting to scrap my car immediately just to close the case. They used coercive tactics, claiming I had to accept an "initial payment" and could dispute it later—but warned my hire car would be taken away 5 days after receiving it. It was a trap; once they scrap your car, they will never chase a dispute. They even offered an extra £1,000 if I sent them my logbook (V5C).Thankfully, I kept my logbook and contacted my actual insurance company. They took over, collected the car, and confirmed it is completely repairable! Their valuation was much higher, and repair costs were under 50% of the car's value. Vision just wanted to steal my car to sell it on. Reported to the police for fraud. Avoid at all costs!

Excellent service, Really reassuring in a challenging new situation. Everything dealt with professionally & in a timely fashion. Would recommend.

Liam was very professional and helpful when assisting in reporting the claim and explained everything well, having great knowledge of answering all the questions I asked

can’t thank Claimsline enough for the excellent service I received after being involved in a road traffic accident. The whole process was handled professionally and efficiently from start to finish, making a stressful situation much easier to deal with.

A special thank you to Matt and Shannon, who were both fantastic throughout. They were friendly, knowledgeable, and always kept me updated on the progress of my claim. Nothing was ever too much trouble, and they took the time to answer all my questions and explain everything clearly.

Their support and reassurance gave me real confidence that my claim was in good hands. I would highly recommend Claimsline to anyone needing assistance following an accident. Outstanding customer service and a genuinely caring team.

Communication was great- I felt like I was kept up to date with progress regularly.

Everyone I spoke to was very helpful and polite and all my questions were answered promptly.

Everything seemed to be processed very quickly.

Thank you for all your help and support 👍☺️

Great staff always nice and helpful with my claim. They help me with everything I ask till the end of my claim nice and quick because this is what all we wanted to finish as quick as possible.

Very helpful

Really thoughtful, kind, helpful, service when you are probably stressed about whatever has just jappend to your car !! Thank you for your support

Quick and very helpful. Curtesy car arrive straight away.

All the staff I spoke to during my claim was so so helpful & friendly, they do not make you feel like a hinderance to them and go out of their way to reassure you. At first I thought it was too good to be true, Rick was brilliant and answered any questions I had with patience. Everything was done very quickly, and when you call you are not holding for ages the phone is answered pretty much straight away. Thank you to all of the team.

Really polite and knowledgeable staff members have helped me deal with my accident claim. They offered reassurance and support. They made the experience less stressful and I felt supported and informed throughout my interactions with them.

I had an accident at work that unfortunately wrote my car off I rang through and spoke to a bloke called guy who helped me through the step by step process and kept me on contact all the time and updated me of what will happen. Really helpful and easy to deal with.