ClarityPay Reviews 

296
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got approved for a loan but I had a personal problem and when I contacted them I spoke with Jack and I explained my situation, he listened to me and showed concern in my personal problem he immediat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I talked with Lily today and she explained a lot of things to me and was really patient with me to understand the whole process and she did a great job! Great customer service!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer Rep. Jan was very helpful she took the time to really listen and hear my problem, she gave me comfort in sharing with me a possible way or solution to resolve the issue I am experiencing. I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(296)

296 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I talked with Lily today and she…

I talked with Lily today and she explained a lot of things to me and was really patient with me to understand the whole process and she did a great job! Great customer service!

18 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Patience and a clear explanation go a long way, Emerson. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

I had an issue & He was very helpful…

I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happened. Thank you for your time & patience.

18 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Appreciate you taking a moment to share this, Laylah.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I had a very positive experience with ClarityPay. When I had an issue with my purchase, their customer service responded quickly and helped resolve the problem. My refund was processed successfully. The service was professional, efficient, and reliable. Thank you for your assistance!

5 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Thank you for the review, Nadia. That's the kind of service we want to be known for.

Beoordeeld met 5 van de 5 sterren

I got approved for a loan but I had a…

I got approved for a loan but I had a personal problem and when I contacted them I spoke with Jack and I explained my situation, he listened to me and showed concern in my personal problem he immediately helped me with a solution and I’m very grateful. This company is very trustworthy.

16 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Thank you for sharing this, Pedro. We appreciate the review.

Beoordeeld met 1 van de 5 sterren

Go on the BBB website and look at all…

Go on the BBB website and look at all the complaints. I was suppose to get a refund from ClarityPay from the merchant Lux Blueprint. Lux honored their contract and refunded me the $3750. However ClarityPay kept adding interest on the back end and decided to short my refund by a couple hundred dollars, which is why they took 2 months to get me my refund so they could add interest to the amount owed. Their process is predatory.

10 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Our team will be contacting you over phone and email today to review the situation in detail. If there is any challenge getting in touch, feel free to call us back at 1-800-272-6100 and request to speak to a manager.

Beoordeeld met 5 van de 5 sterren

The agent I spoke to was very patient…

The agent I spoke to was very patient and understanding. He explained why he called and asked pertinent questions.

14 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Explaining why we're calling up front should be standard, Hector, and good to know that's how it went. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Good Evening

Good Evening, Gabby was amazing & very knowledgeable/supportive with me on the call.

8 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Knowledgeable and supportive is our aim for every call, Tyree. Thanks for the review!

Beoordeeld met 1 van de 5 sterren

FORMAL COMPLAINT REGARDING LUX…

FORMAL COMPLAINT REGARDING LUX BLUEPRINT AND CLARITY PAY

I timely notified Lux Blueprint that, due to a family emergency, I no longer wished to participate in the program or continue with the associated financing. I made my cancellation request at the beginning of the transaction and clearly communicated that I did not want the loan or services to continue.

Despite my prompt notice and repeated efforts to resolve the matter, the financing has not been properly cancelled, refunded, or cleared. I have instead been left dealing with Lux Blueprint, Clarity Pay, and third-party vendors, with each party failing to provide a clear and final resolution.

I dispute the continued obligation on this account because I timely communicated my cancellation and have consistently attempted to resolve the matter. I am also concerned that the continued maintenance, collection, or reporting of this disputed account may cause unwarranted damage to my credit.

I demand that the parties promptly investigate my cancellation request, cancel the associated financing to the extent required under the applicable agreements and law, refund any amounts improperly charged, and correct any inaccurate credit reporting. I further request written confirmation of the final resolution and that no further collection activity or unauthorized charges occur while this dispute is being investigated.

I have retained records of my cancellation request and subsequent communications and am prepared to provide those records as evidence supporting my complaint. I also report them BBB for future clint buyer be ware.........

4 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Our team will be contacting you over phone and email today to review the situation in detail. If there is any challenge getting in touch, feel free to call us back at 1-800-272-6100 and request to speak to a manager.

Beoordeeld met 5 van de 5 sterren

Thank you Barney for your attentiveness…

Thank you Barney for your attentiveness and clarity on the call! Great customer service!!

1 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Attentive and clear is exactly how a call should go, Jazmin. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Jenny was helpful and friendly

Jenny was friendly, helpful, and walked me through how to best access my ClarityPay account.

1 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Good to know you came away knowing your way around your account, Andrea.

Beoordeeld met 5 van de 5 sterren

I just had Oral Surgery last week

I just had Oral Surgery last week, and I've been out from work for the past week or so...but your agent Gabi was helpful and understanding in scheduling my payment date from 9/3 to 9/10. I appreciate very much the assistance that she provided for me, and I am very grateful for that....Thank You!!

1 september 2026
Review zonder uitnodiging
Logo ClarityPay

Antwoord van ClarityPay

Thank you for sharing, Reginald.

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