Owen was brilliant helping me to find my daughter's first shoes. It was my first time shopping for shoes and he made it so straightforward. He measured her feet and helped me to decide which shoes to... Toon meer
Locatie
Wijzig locatieUnit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB
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Lees wat reviewers zeggen
I have just had an excellent experience with Clarks! Not only are their shoes top-notch, but the customer service I received from Sunit was outstanding. He went above and beyond to help me find the... Toon meer
We went to Clarkes at Bedford interchange today. The man who served us today was really so lovely. He was the manager called Sunit I believe, he was so friendly & helpful. We bought several pairs &... Toon meer
How are customers supposed to know when online orders arrive in store if no notification to come and collect is sent? I had no idea idea my shoes were ready to collect. I just turned up in the end and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contactgegevens
Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, Verenigd Koninkrijk
- 01234326398
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ahlam from the Bedford store was…
Ahlam from the Bedford store was awesome.
Patient, helpful and professional.
Awesome service
Great job
Another visit today for school shoes, quick in and out despite the busy shop all the staff were doing a great job, we have been helped by Uditi and couldn’t be happier with her assistance. Thanks for your help!
Last minute school shoe shopping made less awful
The dreaded school shoe shop was hectic with lots of grown ups who regretted their decision to shop at the last minute.
The staff gave us our tickets, advised on wait times and the person who was measuring was professional and though. I felt assured my little cherubs toes would not be squished.
We were helped today by Amara and she handled the many questions and wiggling around from my bored and cheeky children like a pro.
They got great shoes and my 7 year old is delighted that her shoes are comfortable and stylish.
She also handles a stroppy 5 year old who did not want shoes with good humour and a stress free attitude.
Thank you Amara you are a credit to Clark’s and your customer support is brilliant.
School shoe shopping
We were at the Bedford store last Saturday for school shoe shopping for our picky 13 yo son. Ethan helped us find the perfect pair for him. He was patient and helpful. Thanks Ethan!
School Shoe success
Even though it’s a few days before back to school the service was really fast. our server Ethan was very kind, thorough and patient at finding us shoes that fit and that the kids liked. We managed to find some shoes in store and figure out which size to order the other shoes in online. Great for growing feet!
Today we went to our appointment at Bedford
Today we went to our appointment at Clarks in Bedford where Aaron served us. It was busy when we arrived but we quickly got my two boys feet measured and then on to choosing shoes. Aaron was patient, kind and knowledgeable and we left with everything we needed. Thank you
Volitt was wonderful.
Volitt was wonderful.
Attentive and thorough.
We were lucky the children liked the first pair they tried on, and even luckier that they fit.
Helpful, professional and diligent.
Thank you
My mother was served by Jurgita today…
My mother was served by Jurgita today at the Bedford Store. Jurgita was pleasant, friendly, knowledgeable and accommodating. My mother ended up buying two pairs of shoes and was very pleased with her purchases. Overall we received a great experience and would definitely do back to this store again.
Excellent experience and service by Daniel in Bedford
We were attended to by Daniel in the Bedford store. He was pleasant and helpful in getting our daughters’ feet measured and finding shoes that suited them. He also gave advice on the aftercare for patent leather shoes we bought. Overall great experience that felt personalised amidst the busy back to school shoe shopping chaos!
First school shoe shop
Ollie and Daniel were very helpful today during my first ever school show shop with my little girl. The process to being assisted was organised and smooth, and Ollie was quite knowledgeable about shoe fittings which helped put me at ease. Would recommend to anyone who needed school shoes for their little ones.
Went in late to the shop just before…
Went in late to the shop just before closing but the staff, particularly Huwaida, was very helpful and caring.
She advised us to use the online service and tonight have ordered the sandals which will arrive post free.
Will certainly go back to the shop, just a pity there isn't one in town and we have to go out to the retail park.
Imani made school shoe shopping very…
Imani made school shoe shopping very pleasant. She took the time to speak to my child and find out what school year they were going into. Great experience thank you!!
Making shoe shopping easy for parents
We booked an appointment for two kids at Clark’s Bedford interchange today. Fantastic service by Farhana. Farhana made the process super easy, made my children feel special and important by the way she spoke to them. An extra special first pair of school shoes for starting reception. Farhana made it extra easy for us parents too. We were not in the mood for shoe shopping on a busy Saturday but she measured their feet and picked out some great shoes for us so we were in and out in about ten mins. Thank you Farhana so much.
We walked in to an exceptionally busy…
We walked in to an exceptionally busy store yesterday, however Jurgita made our experience wonderful.
Amongst the chaos and screaming children, she focused on my two daughters with full-attention without rushing us, ensuring the feet were measure correctly, and spoke us through with great detail everything about the school shoes of their choice. I have been to a few Clarks stores before and told we cannot have a particular type of shoe due to fit, however Jurgita made it her goal to ensure my children had their right of choice whilst ensuring maximum comfort. This was the BEDFORD store in the interchange.
I will now continue to buy my shoes from this particular store, in the hopes I am served by Jurgita every time. What a wonderful lady she is.
Jasmine in the Bedford Interchange…
Jasmine in the Bedford Interchange Retail Park served us. My 3 children had their feet measured and new school shoes purchased for 2 of them. Jasmine was very helpful and kind, particularly with my boys who are both autistic with sensory difficulties around shoes that make them very picky.
Best experience even my 8 year old commented!
When your child walks out the store and says thats the best guy we've had you know you've got to leave a review. Aaron was amazing, listened to my concerns re girls shoes and found pairs based on what I asked for. Superb customer service. Best experience we've had school shoe shopping in 5 years!
I visited the Bedford store this…
I visited the Bedford store this afternoon with my granddaughter to have her feet measured to get some school shoes. Luckily we picked a fairly quiet time and only waited for about 5 minutes for our number to be called. We were approached by a young lady called Huwaida who proceeded to measure my granddaughter's feet which she did thoroughly & gently. She took her time and explained her size & width. Once we had selected the shoes we wanted Huwaida went & got some which unfortunately my granddaughter said pinched a bit. She went off again & bought some different ones, again taking her time, patiently putting them on my granddaughter. We did purchase a pair in the end. Huwaida is a very pleasant young lady, she is knowledgeable and has a lovely gentle way with her. A great asset to the shop.
Friendly efficient service
Friendly efficient service. Daniel was able to measure for new school shoes and the shoes are a perfect fit
Jurgita in the Bedford Interchange…
Jurgita in the Bedford Interchange branch was very helpful, knowledgeable and patient. Excellent customer service. She allowed my daughter to try on the various school shoes she liked and gave advice on fit for better comfort.
Got seen very quickly
Got seen very quickly. Nothing was too much bother for lovely Sienna who served us in the Bedford store today. My Son got that they both thought fit the best.
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