Clarks - Belfast Reviews 415

Was in the Donegal Place, Belfast shop, was greeted straight away by Angela. Told her the specific boot I was looking for, she was able to get me my size, a perfect fit. All through the service, Angela had a warm, friendly nature, nice and chatty and I’m very pleased with my purchase.

Jay was awesome
He helped me find the perfect pair of shoes for school and he had amazing customer service. It was the last pair of shoes as well so I felt like it was the one for me.

The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.

Had the most pleasant experience today in Clarks (belfast city centre) A young man named Rhys served us. He was very pleasant and professional! Would definitely recommend Clarks for school shoes!

Rhys was very patient with me today and efficient, and I was able to buy shoes with the confidence that I had received the correct guidance

Jay was so patient with our little boy who was kicking up a bit of a fuss!

We needed proper black school shoes and my daughter was very frustrated that she would need structured shoes and not gym shoes this year. Add to that, a new school in a new country and let’s just say emotions were brewing. Tears followed while trying on shoes and Steve at Clarks in downtown Belfast was top tier in this moment. He didn’t rush her and talked to her about when he was new to N. Ireland and how brave she was. Moments later, they were trying other sizes and adding inserts. He saved the day and it was the kindness and customer service that we needed in that exact moment. Steve, you are a gem and can’t thank you enough.

The staff were amazing , first when we went in the lady got some to come over straight away.the staff member steve was fantastic help my daughter with her shoes the first time ever first shoes tried on and bought

Rhys served me as I was looking shoes for my niece for school. Very courteous and was able to find what I was looking for. Makes such a difference to shopping when the assistant is interested in ensuring the customer leaves the shop happy.

Outstanding service from Steve. Found a pair of shoes for me that I had been looking for that were discontinued. Even better, got them at sale price. Couldn’t have done more for me.

Angela from the Belfast Clarks was incredibly helpful and friendly, and also very knowledgeable about the form and type of different shoes and which ones are best suited for different environments. I would definitely recommend and hope to purchase more Clarks in the future. Thank you.

Steve, who served us in the Belfast store was extremely helpful.

Had a great experience getting our little girls first pair of shoes. Jay was a really nice guy and got her measured up and fitted in no time and with great confidence. They had exactly what we wanted in stock and we were in and out hassle free

Steve in the Belfast store was so helpful and attentive- couldn’t have faulted him
…..been a very long time since I have had such good customer service!! Would go again

Anna was very helpful with measuring my daughters feet and with the checkout process.

Was served in the Belfast store by Jenny T, she was excellent! I’m fussy and she took all the time needed, brought me numerous items to try and advised on the best fit for me.
Whilst I was browsing two other members of staff also checked to see if I needed assistance.
Great store layout, lovely staff and exceptional Jenny T.

Staff could not have been more helpful in the Belfast store. Jenny & Steve went above and beyond. I enjoyed my visit today.

We had Steve helping us today and he was excellent. He provided fantastic customer service and I would definitely come back for my next pair of shoes.

Today we had Steve serving us. We came all the way from Magherafelt and would definitely come back for Steve’s fantastic customer service. Thank you Clarks!

Jenny served me in the Belfast store. She's only been working there a week but you never would have known. She was helpful and knowledgeable and talked me through the benefits of various trainers. Enabling me to choose the perfect pair for my needs. Great service, thank you.