Classic Cottages Reviews 647

Great experience with Classic Cottages, everything was very simple and the communication was great. We booked a lovely place to stay and would highly recommend them.

We had a fantastic stay at this lovely holiday cottage at Trewan Hall in Cornwall. The location was absolutely perfect, making it easy to enjoy the surrounding area while still feeling peaceful and relaxing. The cottage was exceptionally clean, comfortable, and very well equipped with excellent facilities throughout. It was especially nice to see that previous feedback had been taken on board and improvements made, that level of care really shows. We’d happily recommend and are booked to stay again!

My complaint is not with the Somerset cottage, which I left a 4 star review for, but with Classic Cottages who despite claiming to publish all reviews, good or bad, have not published it.
I criticised the owner controlling the Central Heating, and making it extremely difficult for us to boost the heating after 9:30 pm.
For this grievous sin, my review was not published. I suspect that mine was not the only one not published as there is only 1 review for this year, now in mid May.
And only 4 reviews for the whole of 2025.

So very clean,and everything you needed,near the beach and the town

We have stayed in a good number of cottages (10+) mostly in Cornwall and a couple in Devon with Classic cottages, not once have we been disappointed, our lastest stay in Falmouth was perfect as always.

We had a wonderful stay at this cottage, it was perfect for us and Nicky was extremely friendly and helpful. We had a lovely stay, did some amazing walks from the book in the cottage and enjoyed being out in the Cornish countryside. Would highly recommend.

Loved this experience, we had a lovely time away and loved every minute .

Loved the personal touches , especially the bubbly and chocolates , went down well with the mrs chilling in the tub , thankyou !

Just returned from a stay here with my children and grandchildren (plus dogs).
Didn’t want to leave.
Absolutely stunning property with everything you can think of at hand.
Location is just perfect easy walking distance of beautiful beach and lots to see in terms of holiday towns.

Last minute trip. Super place, as advertised, great location. Garden was great. Does not have all the mod-cons, but that was fine for our family of 4 plus dog. Great value.

Over the years I booked several cottages with this company. Their information and photos are usually very adequate and reliable so no surprises upon arrival. Furthermore I experienced several times that when there are issues that need to be addressed they respond quickly, friendly and with understanding (even in weekends or evenings) and do all they can to help and solve the problem. I really appreciate their service and this is my preferred booking agency

Booking through Classic Cottages was simple, the website informative, and the staff extremely knowledgeable about their properties, which made the whole experience seamless from start to finish.

From the moment we arrived, Chapel Cottage felt warm, cosy, and incredibly welcoming. The front view is absolutely breathtaking and truly memorable. The cottage was spotlessly clean, and the fixtures and fittings were beautiful and clearly very well cared for, just the standard we appreciate in our own home. Every detail had been thoughtfully arranged, making our stay effortless and completely enjoyable.

Professional, friendly service from the team at Classic Cottages and a delightful stay in Cornwall

We have been using Classic Cottages for years and have always had excellent places to stay. The photos on the website and the descriptions are spot on and the quality of accommodation is fantastic.

Turned up for new year to a freezing cold cottage and with no wood or coal supplied for the burner.

We couldn't adjust the heating as it was being controlled by the owner over 200 miles away who for 18 hrs a day set the heating at 7 degrees.

It took repeated calls & texts to the local support and 24hr support numbers before 5 days later we got control of the heating.

In addition the description of the cottage (Penmorfa) couldn't have been further from accurate.

after returning home I complained to Classic cottages and was basically called a liar and was told there was fuel for the fire and the heating was sorted on the 3nd day.

the worst service from a holiday cottage company

We have just had our 4th consecutive Christmas and New Year break with Classic Cottages.
We have stayed in 3 different properties and every 1 of them was lovely. We had no complaints about any of them.
We are so happy with Classic Cottages properties that we have already booked one for Christmas 2026

Great company. The website is easy to navigate.
The place we stayed was perfect exactly like the description on the website.
All communication about the stay was easy and quick and detailed.
Would definitely use them again.

Excellent communication and clear instructions making booking and getting to property straight forward. Towyn Cottage in Abereiddy is exceptional.

Many thanks to the Joneses for such a thoughtful and generous welcome pack. Towyn Cottage is beautifully presented and clearly cared for, with high-quality furnishings, tasteful accessories, and a kitchen which is exceptionally well equipped, by making it a comfortable and practical home from home. Location perfect for local hikes especially to Portgain and star gazing. A treat to be so close to the sea. Thanks for giving us a great Xmas and the sun was out every day!

Stayed at a property through Classic Cottages, which was chosen on the strength of reviews on their website, and their claim that they publish all guest reviews, good or bad. The stay was generally pleasant, but there were a few negative points, which I was surprised weren't mentioned in the reviews, or were glossed over.

After our stay, I wrote a detailed review, mostly positive, but providing more detail around the negative points that might put some people off. I'm certain that I didn't breach any of their guidelines (it wasn't rude, inaccurate, or anonymous). However two months after I submitted the review, they have yet to publish it. I can't be certain that it's because of the critical content in it, but that is my strong suspicion.

Sadly this means that I will be a lot less trusting of their property reviews in the future, and less inclined to book through them.

As always with Classic Cottages, you get a great, personable service where you talk with real people and get informed and useful answers.
We really can't fault them- this is our 19th stay with them, spread over 12 different properties in 12 years. We've never had anything less than fantastic holidays in superb accommodation.
We really cannot recommend them highly enough -from the easy to use website, through the booking process, and the information ahead of (and during your) actual stay - the team at Classic Cottages are just superb.
We heartily recommend them.