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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to... Toon meer

Beoordeeld met 1 van de 5 sterren

I had an extremely frustrating experience with Clearcover following a car accident in August 2023, and it only got worse over time. After my accident, my vehicle was declared a total loss.... Toon meer

Beoordeeld met 1 van de 5 sterren

Suddenly increased premium by 70% without cause and changed form monthly billing to full up front premium without ANY NOTICE. This is a scam, and now I can't even cancel my policy as their chat has di... Toon meer

Beoordeeld met 1 van de 5 sterren

Filed a claim October 26th 2024. Little to no progress I was hit in the rear Driver was uninsured. Clear over took 3 weeks to determine the driver that hit me had no insurance. No other alternative l... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Geschreven door het bedrijf

Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Don't trust clearcover

Don't trust Clearcover Insurance.
Mice had gotten into our car and chewed the wires making it undriveable. An incident of vandalism covered by Clearcover. We called the insurance company. They said to take it to the dealer for an estimate. The estimate found the damage to be under 1000 deductible. The dealership charged Us $175.00 for the estimate and said that we had to paid for it. Clearcover said they were not going to pay the $175.00 it after they demanded we go there. Would You trust them??

23 november 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Kate, we are sorry for any confusion or frustration with your claim experience. We always strive to provide an easy claim process, if you still have any questions or concerns please email our team at claims@clearcover.com.

Beoordeeld met 5 van de 5 sterren

The easiest insurance company!!!!!!

Honestly the easiest insurance company over ever dealt with! The transparency is all there, My adjuster Rick took care of business in a few days with the holidays around the corner. Ended up w/ a total loss & got my check to pay my car off really fast! Definitely will be coming back when I get a new car!

19 november 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Trevor, we greatly appreciate the kind words! We are so glad we could make your claim experience easy. We will pass along your positive experience to our team. Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

Kinda was very attentive and patient…

Linda was very attentive and patient with me during the whole process, she was the best and made this process easier 😊

16 november 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Zaria, we are so happy to hear this! We will pass along your positive experience to our team. Thank you for being our customer.

Beoordeeld met 5 van de 5 sterren

Clearcover Insurance one of the Best!

I have been with Clearcover for the past few years and have to say it’s the best experience I’ve had with an insurance company since I’ve been driving. Easy set up, automatic payments, great phone app. Fingers crossed I’ve never had to submit a claim, but communication is easy with the app. Price is good and can recommend Clear Cover as a great insurance company. Give them a shot and see if they save you money.

11 november 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Carlos, we appreciate you taking the time to leave us a review. We are so glad that we could make your car insurance experience easier. Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

Thank you Clearcover

I recently had an accident, from the first call Clearcover insurance was very understanding and supportive. The agent assigned to my case is amazing, I couldn’t be happier with the efficiency, communication, and support from this insurance company. I was worried my claim would take a while or be a hassle, however, Clearcover handled my claim very prompt and proficiently. Thank you Clearcover, I am a very happy customer.

10 november 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Melissa, we are delighted to hear that your claims experience went smoothly. We will pass your positive words onto to our team. Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

Great Rates and Top-Notch Customer Service!

I got a great rate and have had nothing but exemplary experiences in the year plus I've been with Clearcover. They honestly have some of the best customer service of any company I've ever worked with. I call in and get a live human immediately, someone who is knowledgable, friendly and eager to help. I did have to file a claim at one point during my time with Clearcover and everything went as well as I could have hoped. Could not recommend them more highly!

27 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Zack, we love reading this! We are so happy we could be there for you in your time of need. We appreciate you being our customer.

Beoordeeld met 5 van de 5 sterren

Amazing customer service for claim process

Was in a car accident and our car was eventually deemed totaled. From the very beginning Clearcover was super helpful and quick with the process. Our adjuster Celeste Medina was so amazing and kind and always just a phone call or email away. We were clueless in the whole process and she was extremely productive to always give insight and keep us posted on what the next step was going to be. She made a very stressful time in our life a lot easier.

23 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

We are so delighted to hear this and that we could be there for you in your time of need. We will pass your kind words onto our team. Thank you for being our customer!

Beoordeeld met 1 van de 5 sterren

I in an accident and called my…

I in an accident and called my insurance company Clearcover. They said take it to a body shop. We took it to a dealer and the dealer added repairs not necessary to the vehicle and said the car was totaled. We called Clearcover and said we wanted a second estimate. They told us no, I said why? Because that was your estimate Company of choose. We said we don’t believe the car is totaled. We hit a hog! They said we would have to have our loan company approve a second estimate. Navy federal called them and said YES they can have a second estimate it’s there car. They said that after oct 15,2020 they are not paying to release the car from the dealer. So the car has been sitting there for 3 weeks now and they won’t pay for it unless we let them total it. They want to part out the car to sell It’s worth a lot of money. Navy federal our bank said to them why are we involved in the insurance at this point? Navy federal said our clients have a right to take the car and get up to three estimates. Now they won’t take a verbal from navy federal stating we can get a second opinion. Now they want a letter from them. Navy federal said ok well that takes 3 to 5 business days. So now we are in limbo. And clear cover is threatening us. We are not paying the storage fees. We are not doing this we are not doing that! Ok well you guys are making us do this not us. You guys are making it more complicated not us. Do not use this insurance company. Unethical, horrible customer service! Don’t listen to there response they have no idea what I am talking about.! Idiot company!!

21 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Desiree, we truly care about our customers and want to provide a great and easy claim experience. In general, when there is a loan on the vehicle on the policy, we have to abide by certain state laws. If you have any additional questions or concerns please reach out to us at claims@clearcover.com.

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Got my policy about 3 months ago. I was so happy until 15 days ago when I drove in to the water due to low visibility early morning while heading to work. Long story short. I called customer service and an adjuster was assigned. She called and assigned an appraiser, estimate and everything was completed, they asking me for 180 to tow my car to the service shop, after few transfer here and there, they found out that they waive the charge since it’s a claim related. (Wonderfull)
I called the adjuster after a day to let her know that service people needs her approval to tier things apart and start working. After calling her again after two more days, she was pissed and unprofessional even told me not to call her multiple times and keep waiting until she calls me back because she has to do recording statements all day. But a big thanks to the service people, who got me out of this as quick as they could. Pay .50 cents a day and get a better insurance and, save yourself the energy and time!

21 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Raki, we always aim to provide an exceptional claims experience and we are sorry to hear about your frustrations and concerns. We have passed along your feedback to our team and we will be following up with you soon to better assist you.

Beoordeeld met 5 van de 5 sterren

Easy peasy

Just got insurance from ClearCover about a week ago and it took a total of 20 minutes to get a plan lower than every other one online. Great user experience - keep it up y’all!

18 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Archer, we are so glad setting up your policy was so easy and quick! Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

My experience with Linda my adjuster.

My experience with Linda my adjuster was a good experience. She had answers for every question I had, her responses were quicker than what I was expecting. She was also wonderful with keeping me updated especially after finding out this was my first accident ever. Linda was great !

16 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Alicia, we are so glad we could be there for when you needed us! We will pass along your great experience to Linda's supervisor, so she can get the recognition she deserves. Thank you for being our customer!

Beoordeeld met 1 van de 5 sterren

No contact with a live person.

I tried to get intouch to let to let you know that I was having trouble trying to get a insurance card on my phone.I not realize that I could not find a phone number for Clearcover I even requested a phone contact.
If I have so much trouble contacting a person now what would it be like if I had problems.
Please cancel my policy as of now I had a overlap so I was still covered and now will continue to be covered by USAA. They charge more but are there to help.
Please advise me if you need more informatio.
Regards,
David Christiansen

14 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

We are genuinely sorry for the inconvenience; we are experiencing a higher than normal call volume; we will follow-up with you as soon as possible! We want to confirm our contact info: our support phone number is 855-444-1875 and our team is available Monday - Friday, 8 a.m. to 9 p.m. CT. We're also available by chat via the Clearcover app or Help page as well as by email at support@clearcover.com.

Beoordeeld met 5 van de 5 sterren

Very legitimate, friendly, and amazing insurance company!

Very legitimate company. I've been a customer for over a year and they offer one of the lowest rates available out there, and I came from Wawanesa! The sign up process was easy, the rates and options are also easy to understand. Highly recommended!

12 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Jay, we love hearing this! We want to make all of our customers car insurance experience as easy as possible. Than you for sharing your experience and we really appreciate you being our customer!

Beoordeeld met 5 van de 5 sterren

Signing up was so quick and easy!

It was so easy to sign up for affordable auto insurance with ClearCover. I really appreciated not being bombarded with phone calls, like other insurance agencies have done to me in the past. Enrolling in a plan and customizing my coverage to fit my needs was quick and simple; and I was able to do it all from the internet browser on my phone! Thank you, ClearCover!

10 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Rebecca, we are happy to hear your sign-up process was so easy! We are so glad you made the switch to smarter car insurance.

Beoordeeld met 5 van de 5 sterren

Best insurance I’ve had to date

I’ve worked with quite a few insurance companies since I’ve started driving. This was by FAR the best experience I have ever had. They made it extremely easy and made me feel like I was being taken care of. They handled EVERYTHING for me. It was a great feeling and reassured me that I made the correct choice in my insurance coverage. Thank you very much to Rick who was in constant communication and walked me through everything.

6 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Greg, we are so delighted to read this. We want to provide our customers an easy car insurance experience. Thank you for being a part of Clearcover!

Beoordeeld met 5 van de 5 sterren

Give clearcover a try, you won't regret.

Had Clearcover for about two years. Decided to switch because my prior insurance provider keep raising my rate despite not having any ticket or accident/claim. Clearcover is quite different from traditional insurance company. Over the past two years my policy rate decrease overtime.thr process of buying is easy too. Definitely recommend this company.

5 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Chin, we are so glad that you are you saving with us and that your car insurance experience has been so easy. Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

Great and helpful assistant

Exceptional service from a
extremely friendly, knowledgeable and helpful staff. Definitely the type of service that will have me recommending this company to everyone I know.

2 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Thank you for the kind words! We are delighted to hear that your experience has been so great.

Beoordeeld met 5 van de 5 sterren

Veronica was very prompt in handling…

Veronica was very prompt in handling all of our concerns. We asked slot of questions and she was patient and attentive. Thank you for the pleasant experience during a tough time.

2 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

Hi Juliett, we are so delighted to read this and so happy we could be there for you! We will pass along your great experience to Veronica's supervisor. Thank you for being our customer!

Beoordeeld met 5 van de 5 sterren

Great customer service

My adjuster Linda helped me a lot through this stressful and confusing time. My repairs were done and paid for in a timely fashion.

1 oktober 2020
Review zonder uitnodiging
Logo Clearcover

Antwoord van Clearcover

We are so glad we could help get you back on the road quickly. We appreciate you being our customer!

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