CleverCards Reviews 

2.399
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Toon meer

Beoordeeld met 2 van de 5 sterren

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Toon meer

Beoordeeld met 5 van de 5 sterren

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Alternatieve financiële diensten
  4. Bedrijfscadeau leverancier
  5. Financiële instelling

Geschreven door het bedrijf

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(2.399)

961 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The weeks of delay caused by moving 3rd…

The weeks of delay caused by moving 3rd payment provider was handled really poorly - no communication or updates provided. This had a significant impact on our company event

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Took a month to receive the card, terrible customer service

Very poor service, Clevercards took 1500e and then I was told that due to third party payment issues they couldn't provide the digital card. Took Clevercards over a month to finally give me the digital card. Then there were issue for a week with getting it added to google pay. I asked them for a refund of the fee which they agreed to, I was never refunded back to my bank account or loaded to the card. I sent multiple emails with no response.

12 mei 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the experience you had. This is completely unacceptable and not the standard we hold ourselves to. We are pleased to confirm that the Google Wallet issue has now been resolved, and you should be able to add your card without any difficulty. Regarding your refund, please reach out to us at incident@clevercards.com, and we will personally make sure this is sorted without any further delay.

— CleverCards Support Team

Beoordeeld met 1 van de 5 sterren

Waited 5 weeks for card to be activated

Waited 5 weeks for card to be activated

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Terrible service

I needed to activate my card as I needed to insure my car. Took over a month to sort it. Impossible questions for a soletrader. No way of talking to a person. Returned call to Ken, but only possible to leave a message. No call back. Just tried, still can't add to Google wallet. It's not sorted!

8 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that that the issue has now been resolved and you should be able to add the card to the Google Wallet.

Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

Beoordeeld met 1 van de 5 sterren

They keep bugging me for a review so…

They keep bugging me for a review so here you go

5 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the experience you have had. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

No to "Clever" cards.

I sent you an email yesterday to just send me the 100 euro due to me - either by EFT or Cheque.
I do not wish to use the Clever Card or have it on my phone - THAT'S IT!!!

Imelda Fay Corrector with Examcraft (Peak Learning) for 20 years - Ref. Jack O'Connor

11 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the inconvenience you experienced during our migration and around the KYB process. As part of our move to a new payments platform, a KYB verification was required from all business accounts under EU regulations and we apologise for any delays this caused. We have completed our migration and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I have the card uploaded

I have the card uploaded, but it won’t activate. Can’t seem to be able to talk to anyone. It’s all email. Not good enough.

9 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

It’s a joke

It’s a joke! Month since I gut this card and I can’t use it customer service trying to help and saying it’s fixed and then I go again and I can’t go through anywhere.

11 mei 2026
Review zonder uitnodiging
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 4 van de 5 sterren

As you may know this card is a prepaid…

As you may know this card is a prepaid card for £100 for help with Gas and Electricity only. It has taken me a while to finally get it registered with my service provider. But thankfully it has been accepted at last and so I am grateful. I have only used £10.00 so far but the remaining £90 of credit is really helpful for me.

31 maart 2026
Beoordeeld met 1 van de 5 sterren

One of slowest process I have ever seen…

One of slowest process I have ever seen ! I escalated to Fenero severely. Please fix it immediately!!! Cards are sent to me with a huge delay and after an escalation!!!!

8 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the delays and the poor communication you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I tried to activate my card two weeks…

I tried to activate my card two weeks ago as I was going on holidays.i wasnt able to activate it untill yesterday. Had to get a loan for my holidays

9 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the inconvenience you experienced during our migration and around the KYB process. As part of our move to a new payments platform, a KYB verification was required from all business accounts under EU regulations, and we apologise for any delays this caused. We have completed our migration and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

- The CleverCards Team

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