CleverCards Reviews 

2.399
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Toon meer

Beoordeeld met 2 van de 5 sterren

Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Toon meer

Beoordeeld met 5 van de 5 sterren

The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Alternatieve financiële diensten
  4. Bedrijfscadeau leverancier
  5. Financiële instelling

Geschreven door het bedrijf

Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(2.399)

961 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

- The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Doesn't work 5 weeks after card was…

Doesn't work 5 weeks after card was issued still can't access on Google pay.

30 april 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

- The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Card took several weeks to activate

Card took several weeks to activate

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

I hadcto wait 3 weeks to get my card…

I hadcto wait 3 weeks to get my card activated.

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Card still not working waiting weeks…

Card still not working waiting weeks and no help won’t be using this service again

30 april 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Over 2 months waiting for the card to…

Over 2 months waiting for the card to be activated, will never use clevercards again or recommend them

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Unacceptable delay

My company issued this clevercard weeks ago and there was an unacceptable delay in it being activated. I believe there was a technical issue due to a change in the payments company used to administer the transactions, but the communication from clevercards about this issue was extremely poor and ultimately it didn't appear that things were being done to fix the issue faster.

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

Card not working for weeks and still…

Card not working for weeks and still can not insert the value into my wallet.

Thanks for update but just checked and still not ale to add to wallet.

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry for the experience you've had. We can confirm that the issue that was impacting some users from adding their Digital Visa Card to Google Wallet has now been resolved. You should now be able to add your Digital Visa Card without any difficulty. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

It is a terrible company because they…

It is a terrible company because they have been changing their provider and because of that we had to wait 3 weeks to get oor gifts

30 april 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we're truly sorry for the experience you've had. This is not the standard we hold ourselves to, and we sincerely apologise. We want to make this right for you. Our migration to Stripe is complete, and the service has been restored. We sent communications to all our business customers about this, including details on completing the KYB verification required to get fully up and running on the new platform in the last week of April. We apologise if this did not reach you in time. If you need any assistance getting started or have any outstanding issues, please reach out to us directly at incident@clevercards.com, and we will make sure your situation is resolved promptly.

Beoordeeld met 1 van de 5 sterren

Very poor activation & commumicatiom experience

Unfortunately I was gifted the card when the outage with tokenisation took place so my activation experience was terrible and the communication from Clever Cards was atrocious and misleading!

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

We sincerely apologise for the disruption you experienced. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.

— The CleverCards Team

Beoordeeld met 3 van de 5 sterren

As a recipient of a Clevercard as part…

As a recipient of a Clevercard as part of my bonus, I wanted to pay for a holiday thought an online agent 'Love Holidays' unfortunately have not been able to use my clevercard as they do not accept this payment type. I thought have a pre-loaded visa credit card meant that I could spend my money where ever I wishes to online, and that has not been the case.

1 mei 2026
Logo CleverCards

Antwoord van CleverCards

We are truly sorry to hear about the difficulty you experienced. Digital Visa Cards are accepted at online merchants worldwide. Could you please reach out to us at support@clevercards.com so we can investigate this further and keep you updated? We appreciate you bringing this to our attention.

— The CleverCards Team

Beoordeeld met 1 van de 5 sterren

We waited for 2 weeks to activate the…

We waited for 2 weeks to activate the card due to technical issues.

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

Beoordeeld met 1 van de 5 sterren

Can't add clever card to Google wallet…

Can't add clever card to Google wallet ...not just me...our whole staff who have android phones which is in the thousands cannot add to Google wallet so cards are completely useless to us and yous refuse to do anything about it!!! REFUND THE MONEY NOW!!! this is the second issue we have had with thw same cards

****UPDATE*****

ABSOLUTE LIES FROM YOUS AGAIN THE ISSUE HAS NOT BEEN RESOLVED ....DO NOT TRUST THIS COMPANY !! BLATANT LIARS! NO PLAN OF ACTION AND NO INTENTION OF RESOLVING ANYTHING! REFUND THE MONEY AND STOP REPLYING WITH YOUR LIES!!!!

30 april 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we’re truly sorry for the inconvenience caused by the issue that prevented some users from adding the Digital Visa card to their Google Wallet. We can confirm that the issue has now been resolved, and you should be able to add the card to the Google Wallet.
Should you need any further help, please contact us directly at support@clevercards.com, and our team will be happy to assist you further.

The CleverCards Team

Beoordeeld met 1 van de 5 sterren

hell your service has been down for 3…

hell your service has been down for 3 weeks

6 mei 2026
Logo CleverCards

Antwoord van CleverCards

Hi, we're truly sorry for the experience you've had. This is not the standard we hold ourselves to, and we sincerely apologise. We want to make this right for you. Our migration to Stripe is complete, and the service has been restored. We sent communications to all our business customers about this, including details on completing the KYB verification required to get fully up and running on the new platform in the last week of April. We apologise if this did not reach you in time. If you need any assistance getting started or have any outstanding issues, please reach out to us directly at incident@clevercards.com, and we will make sure your situation is resolved promptly.

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