Ive been using them for a while now and i can honestly say that there isn’t anything this team can’t sort out. Ive had a few minor issues with prescriptions and they’ve always resolved things pretty q... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Toon meer
Bedrijf heeft geantwoord
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of mone... Toon meer
I have been using this pharmacy for about 5 years now & they are my favourite out of the ones I use. The Customer Service is really helpful & will combine postage costs if you order more tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Contactgegevens
1 Hawthorn Park, LS14 1PQ, Leeds, Verenigd Koninkrijk
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Uitstekend
627 reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service and communication
Great service and communication
12 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your feedback. We're pleased to hear that you found our service and communication to be excellent. We truly appreciate your support!
— The CloudRx Team
Wonderful online pharmacy
Wonderful online pharmacy. Helpful every time I deal with them. Very fast delivery even when away on holiday.
4 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your kind review. We're thrilled to hear that you find our online pharmacy helpful and that your deliveries have been fast, even while on holiday. We truly appreciate your continued support and feedback!
— The CloudRx Team
Antwoord van CloudRx
Thank you for your feedback. We're delighted to hear that you were pleased with both our service and product. We truly appreciate your support!
— The CloudRx Team
Always a good experience using this…
Always a good experience using this company. Very straightforward and fast delivery, helpful customer service too.
2 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your wonderful review. We're pleased to hear that your experience with CloudRx has always been positive, with fast delivery and helpful customer service. We truly appreciate your feedback and continued support.
— The CloudRx Team
Used these quite a few times now as a…
Used these quite a few times now as a patient, never dissappointed me.
9 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your kind review. We're delighted to hear that your experiences with CloudRx have always been positive. We truly appreciate your continued support and look forward to assisting you again in the future.
— The CloudRx Team
Ripped off!
Very disappointed that they reduced the price by £75 on my delivery day - wiping out any loyalty points I had earned and a whole lot more. Then on top of that, no loyalty points added for my latest purchase. Time to look elsewhere!
2 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for sharing your feedback. We’re sorry to hear about your experience. CloudRx does not operate a loyalty scheme, so it’s possible there has been some confusion with your clinic.
We’d be happy to help clarify this—please contact our Customer Services team at pharmacy@cloudrx.co.uk so we can investigate further and assist you.
— The CloudRx Team
Always had my prescription delivered on…
Always had my prescription delivered on time and with care and attention
1 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your kind feedback. We're delighted to hear that your prescriptions have always been delivered on time and with care. We truly appreciate your support and are glad to know our service meets your expectations.
— The CloudRx Team
Prescription within 24hrs
I ordered my prescription the prescription was sent out the same day. I was sent tracking information and I received my prescription within 24hours. Excellent service
2 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your fantastic review. We're thrilled to hear that your prescription arrived so quickly and that the tracking information was helpful. We’re glad you had an excellent experience and appreciate you taking the time to share it.
— The CloudRx Team
Great communication
Great communication. Always helpful and patient. very impressive service.
6 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your lovely feedback. We're delighted to hear that you found our team helpful, patient, and easy to communicate with. We truly appreciate your kind words and are pleased you had such a positive experience with our service.
— The CloudRx Team
Excellent service
Quick, efficient service.
Easy to order + kept up to date with your delivery
10/10
2 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your fantastic review. We're really pleased to hear that you found the service quick and efficient, and that the ordering process and delivery updates were helpful. We truly appreciate the 10/10 rating and your support.
— The CloudRx Team
Excellent service provision.
Communication, response time, help and support provided is excellent. 👌
2 maart 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your great feedback. We're delighted to hear that you found our communication, response time, and support to be excellent. Your comments mean a lot to our team and we truly appreciate you taking the time to share your experience.
— The CloudRx Team
Excellent service
Excellent, prompt service. I have used CloudRx on numerous occasions and the service has always been great.
23 februari 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for your wonderful review and for choosing CloudRx on multiple occasions. We're delighted to hear that you've consistently experienced prompt and excellent service. Your feedback is greatly appreciated, and we look forward to supporting you again in the future.
— The CloudRx Team
Antwoord van CloudRx
Thank you for your kind review. We're really pleased to hear you were happy with the service. We appreciate your feedback and look forward to assisting you again in the future.
— The CloudRx Team
Antwoord van CloudRx
Thank you so much for your wonderful feedback.
We’re delighted to hear you had an outstanding experience — that’s exactly what we aim for every time. Your support truly means a lot to our team.
— The CloudRx Team
So impressed!
As a return customer, I couldn’t be happier with my latest purchase. The customer service is above and beyond.
20 februari 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you so much for your continued support.
We’re absolutely delighted to hear that you’ve been happy with your latest purchase and that our customer service has made such a positive impression. Going above and beyond for our returning customers is exactly what we strive for.
We truly appreciate you choosing us again and look forward to supporting you whenever you need us.
— The CloudRx Team
Great service.... no complaints here!!
Great service ...my prescription came next day as promised...would definitely use again
Thanks
16 februari 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you so much for your lovely feedback.
We’re really pleased to hear your prescription arrived the next day as promised — we know how important timely delivery is. It’s great to know you’d use us again.
Thank you for your support, and we’re always here if you need us.
— The CloudRx Team
Antwoord van CloudRx
Thank you so much for the 5-star review!
We’re thrilled to hear you were happy with the service. Your support and kind words really mean a lot to our team.
We’re always here if you need anything — thanks again! ⭐
— The CloudRx Team
Couldn't be more helpful
Couldn't be more helpful, really fast responses and resolutions.
16 februari 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you so much for your kind feedback.
We’re delighted to hear that you found our team helpful and responsive. Providing quick, clear resolutions is exactly what we strive for, so it’s wonderful to know that reflected in your experience.
We really appreciate your support and are always here if you need us.
— The CloudRx Team
Rapid delivery and response to problem
Rapid delivery but inside of transport box was wet - the refrigerant bag had leaked. Other contents were packed in their own sealed plastic bags so unaffected. Reported to originator who reassured but also offered replacement.
Impressed by delivery speed and response to problem.
19 februari 2026
Review zonder uitnodiging
Antwoord van CloudRx
Thank you for taking the time to share your experience.
We’re very sorry that the refrigerant pack had leaked during transit, but we’re pleased to hear that the contents were protected and that you felt reassured after reporting it. We always aim to package items carefully to prevent issues like this, and your feedback helps us continue to improve.
It’s great to know you were impressed with the delivery speed and our response — that means a lot to the team.
If you ever need anything further, please don’t hesitate to get in touch.
— The CloudRx Team
Antwoord van CloudRx
Thank you for your review.
We’re really pleased to hear you had a good experience with us. Your feedback means a lot to the team, and we’re always here if you need anything in the future.
— The CloudRx Team
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